All reviews

Rating Breakdown

  • 5
    85% (2,152 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,211)
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5 / 5 Share

Nov. 20, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Angel Li (Customer Service) she is excellent!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Angel, help me resolve my issues. Thank you, Angel

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Angel was extremely kind, patient, and helpful. As a new seller, I had many questions, and she guided me through everything step by step. Her explanations were clear, and she reassured me during my first order. I really appreciate her professionalism and excellent customer service. Highly recommended!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Absolutely outstanding service! Ken was incredibly professional, attentive, and went above and beyond to make sure everything was perfect. I really appreciate the smooth communication and the high level of expertise. Highly recommend — five stars!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Yuci's service is exceptional. She responds promptly and resolves issues efficiently. I'm thoroughly satisfied with her assistance.

Store

gmliu

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Bonnie from CJ is always very informative and helpful, she never fails to deliver!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Connie was really helpful and stayed on top of everything the whole way through. The process was quick, clear, and anytime something came up she had a solution ready. Made everything a lot easier for me.

Store

Hidryte

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Great customer service -- Alan Yang is super helpful and knowledgeable. Platform is easy to use and has a ton of options for any dropshipping needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Bonnie is very responsive and fully meets my expectations. Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Gildan Wu was very helpful! She answered all my questions in a timely manner:)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Thank you Ken for the supports with getting my orders fulfilled, you were wonderful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Flora has been so amazing, she always has a solution and can walk me through the most difficult questions I have, she takes the time to make sure I have all the information I need. She even had the most amazing advice when I was having a particularly bad day with my store. Her customer service even goes as far as wishing my daughter a happy birthday. Love working with her.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Excellent support, thank you Angel Li!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Angel replied quickly and helped me with a product issue. Happy to have her support.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Very friendly support. They work quick and have all the answers. Recommend.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Working with Carys has been amazing! She’s always quick to respond, super reliable, and makes sure every order is handled smoothly from start to finish. Communication is easy, shipping is fast, and product quality has been consistent across all orders. Definitely one of the best suppliers I’ve worked with — highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I love the JC app. They make it super easy to list your products to your store front, as well as have great product selections. Their support is phenomenal. I want to personally thank Leah for her effort and professionalism in helping me resolve my concern. Her kindness makes you want to do business with CJ Dropshipping. Thank you CJ Dropshipping for your excellence in service and support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

CJ Is awesome. Kerin is the man! Got me all sorted with a supplier in less than 2 days. Awesome service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Excellente réactivité et disponibilité de Ken ! Un problème de connexion de produit doublé à une actualisation de commande. Ken a pris le temps de répondre à toutes mes questions, screenshot à l'appui pour davantage de clarté. Ca a pris du temps mais il est allé jusqu'au bout de la résolution du problème, je le remercie vivement pour sa patience.

Using app

About 2 months

Total reviews

2

Average rating

5.0