CJdropshipping: Much Faster

Just had the best customer service experience since I joined CJ. Connie Jin help me with the supplier on a product I had questions on. She asked these questions as I waited. She understood all I asked and answered them quickly. I look forward to coming back and adding more products to my store just because of the customer service. Thanks so much Connie!

they do great work there to make my life easier

I wanna give a 10 star rating to RUTH, He does listen and proceed my request. thanks for your service.

I have work with Billy Shi (CJ customer Service) he is one of the experts that can take every steeps with you to resolve the issues and help with all possibilities.

Working with **Gwen** has been an amazing experience! As a small business owner, every detail and every dollar matter, and she has gone above and beyond to help us get started with CJ. She helped set up all of our products, coordinated directly with our manufacturers in China, and made sure everything was received and entered into the system correctly. She has also been incredibly patient in explaining our logistics options and fees, helping us make the best decisions for our business. Gwen is knowledgeable, responsive, and genuinely kind. Her dedication and customer service are exceptional, and I'm so grateful she is our CJ agent. So far, we are very satisfied with CJ's 3PL services and look forward to a long and successful partnership. Thank you, Gwen, for all your support!

Serill Ye has been an excellent CJ agent to work with. She is always responsive, professional, and quick to assist with any questions or issues. Her communication is clear, and she consistently follows up to ensure everything is handled smoothly. I truly appreciate her dedication, patience, and willingness to help resolve order and sourcing concerns promptly. Thank you, Serill, for your outstanding support and excellent service. It's a pleasure working with you, and I look forward to continuing our partnership!

I've been working with CJdropshipping for quite some time now and have had a great experience overall. The platform is easy to use, product sourcing is efficient, and communication has always been fast and professional. A special thank you to Sini Liu, who has been incredibly helpful throughout our cooperation. She is always responsive, patient, and does her best to help solve any issues that come up. Her support has made managing my business much easier. I look forward to continuing our partnership and highly recommend CJdropshipping to anyone looking for a reliable fulfillment partner.

Great service from Connie! She quickly provided the tracking information I needed and followed up promptly. Very helpful and friendly. Highly recommend!

Awesome customer service from Doki Huang. She responded quickly, helped resolve my concerns, and was very proactive in communicating with the supplier to make sure I received quality products. I really appreciate her support and professionalism.

Thanks Louis for your help

The CJdropshipping app has been a reliable fulfillment solution for our store. Their support team was responsive and professional throughout the process. Gildan provided excellent assistance in helping us locate and resolve a private inventory storage fee issue, explained the billing process clearly, and answered all of our questions. Thank you, Gildan, for your support!

Box Chen was super helpful and helped with everything I needed!

Paradise Zhong is the absolute best agent out there! He responds extremely quick and has been incredibly helpful with any questions and will guide you through everything. He is very reliable and professional. I’d highly recommend working with him !

Gwen is a great agent. Very helpful

Elara Liu is excellent help with customer service

Excellent customer service from Linda :)

Ginny is absolutely amazing! Couldn't ask for better help , she handled my situation fast and very effective.. many thanks to her and CJ

le 25/06/2026 Merci à Ken du service Support de CJ pour sa gentillesse, sa patience et son temps : il m'a débloqué un souci très vite ! le 15/07/2026 Merci à Alan, super agent qui m'a accompagné sur une difficulté et qui m'a aidé à trouver la solution à mon problème Le 24/08/2026 Merci à Alan pour sa gentillesse et son accompagnement !

Yuci, helped me out and got my orders fixed in a timely manner. Very professional