All reviews

Rating Breakdown

  • 5
    85% (2,152 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,211)
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5 / 5 Share

Nov. 11, 2025

Best customer service Angel was able to help me out with a problem quickly and effectively

Store

Aurette

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I have a great experience chatting with Ruth. She helped me solve my problems. I'm greateful for her help. I give her 5 stars.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Cj dropshipping are always very quick to assist. My personal agent Vicky Zhan is very quick to reply and help out. Having a dedicated agent is the best assistance in sourcing products and helping with drop shipping.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I had an excellent experience with CJdropshipping! The process was smooth, and the support was outstanding. Gildan was especially helpful, providing clear guidance and prompt responses throughout. Highly recommend their service!

Store

MieKit

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

The support is so helpful. My agent Ruth made sure to accommodate my bundle request. For added simplicity and since its my first time im really appreciative of the flexibility even as the products are across different warehouses.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Connie Jin was an absolute pleasure to work with. She was incredibly helpful and dedicated to helping me, as a client, succeed. Her efforts were much appreciated, and her knowledge of the CJ Dropshipping system is top-notch. Thank you, Connie, for your exceptional service and support!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

expert customer service regardless of the time of day

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

shes very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Angel helped me as far as she could with a lost email account. we didnt resolve the issue but she forwarded it to other support.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Gildan solved my problem very quickly and professionaly.

Store

Bittrix

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I had some technical issues linking my CJ account to my Shopify store, and Angel Li was incredibly helpful in resolving them. She quickly understood my request and guided me through the process with clear explanations and helpful visuals. Her support made everything so much easier. Thank you, Angel, for your patience and professionalism!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

i had a problem which was easily fixed with the help of Angel Li, she had patience, was supportive and very helpful. thanks to her i can use the app even better.

Store

Désir

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Excellent and Fast Service! ​Zean provides top-tier service! He helps directly and quickly and is a great support with all issues. He was extremely helpful in resolving my problems. Highly recommended!

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Very good supprt from Alley Bee

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Good communication and fast reply with agent Connie Jin. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Arina Dong was very helpful with solving a problem that I had with orders - to be particular items that aren't sold on CJDropshipping and found a solution. Was quick and helpful

Store

Wipely

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Great experience with CJdropshipping! The platform works smoothly and the customer support is amazing. Special thanks to Gildan for being super helpful and patient – really appreciate her support!

Store

My Store

Using app

6 days

5 / 5 Share

Nov. 2, 2025

The CJdropshipping rep was very helpful in walking me through getting my account all set up.

Store

Everything Divine

Using app

8 months

5 / 5 Share

Nov. 4, 2025

Was assisted by Ken, Bonnie and Ruth on separate occasions and they all responded fast and very professional. Customer care is top notch!

Store

Fenora

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2025

Der Support von Connie und Kerin ist super :) Vielen Dank für eure Hilfe und euer Verständnis!

Store

JeSaMeLi

Using app

6 months