All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2025

I want to give exceptional praise to Sam Huang from the CJ Dropshipping help desk team for providing outstanding customer service. Whenever I had questions about tracking information, shipping data, or encountered issues with suddenly disappeared inventory, Sam consistently provided accurate and prompt responses that kept my business running smoothly. Sam's professionalism and efficiency in handling various inquiries made all the difference in resolving problems immediately. Sam's quick problem-solving skills and attention to detail have been instrumental in maintaining the seamless operation of my dropshipping business. I truly appreciate his dedication and the excellent support he provides through the help desk. Thanks to Sam's reliable assistance, I can focus on growing my business knowing that any issues will be resolved swiftly and professionally.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This application and its services are much better and easier than many paid applications.

Store

oha

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 2, 2025

Très bonne expérience sur Cjdropshipping avec le service clientèle...j'ai eu la chance d'être aidé par Angel Li. En fait, je leur ai demandé de me chercher une commande et j'étais un peu frustré parce qu'il me semblais qu'ils ne comprenaient pas ce que je leur demandais et j'ai même cru qu'ils avaient fait une erreur d'adresse de livraison, mais l'erreur venait de moi !! Ce que j'ai vraiment apprécié c'est que, Angel Li est restée très polie et très patiente pendant tout le processus et elle a rapidement trouvé la solution !! Quel excellent service Angel Li ! Félicitation pour ton professionnalisme et j'espère ton aide pour mon prochain problème

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

My Agent Paradise Zhong was excellent, very responsive and solved my problem quickly. I really appreciate the fast support and clear communication. Highly recommended!

Store

Titean

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended

Store

Ninaeva

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

CJ's platform is great, but the five-star service truly comes from my agent, Mango. She is the best! Always incredibly fast to respond and proactive in getting things done. Every problem is solved completely, and my orders are always processed without a hitch. Her reliable and on-time service is something I can truly count on. Thank you!

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Leila is the agent I am working with and she is very efficient

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great App! Special thanks to my Agent Bonnie, she's been very helpful to me!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Very efficiency! I like Connie Jin attitude very much! She's very helpful~

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Very impressed with Sam Huang and his professionalism in helping setup the connection and store. we are collaborating in order fulfillment and i have to admit, the service is good. highly recommended. flexible pricing, Sam always brings back solutions and is eager to help and always approach it in a win-win situation.

Store

SwirlX

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great working with Queenie now for a while with good service and fast responds!

Store

Velqlo

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Connie is very reactive, thanks to her

Store

My Store

Using app

2 months

5 / 5 Share

Aug. 31, 2025

Very helpful

Store

Nordlos

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

I love its human support. In comparison to other dropshippers, this company is performing significantly better. Thanks

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

After struggling with the inventory and shipping for 2 hrs. I connected with customer service agent Connie Jin. She listened to my concerns and helped me out resolving the issue in setting up my store. Thank you

Store

SHEGRIN

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Connie Jin was a very kind and helpful Agent. She goes the extramile and helps with patients

Store

Alvior

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Working with Queenie from CJ has been a great experience. She always responds quickly, is very helpful, and makes the whole process smooth and reliable. Highly recommend her support!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Working with Bonnie was a real pleasure; she answered all my questions very quickly. She never kept me waiting. Very high-quality service. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0