CJdropshipping: Much Faster

It was nice experience dealing with Tim. He's very helpful and quick in responding. Also, CJD delivery timings are also faster comparatively. Thanks for good service.

elara, my customer service agent, has been really quick with replies

The assist is perfect! My assitant Connie Jin has helped me a lot solving some issues in my store and my orders, I surely recommend her!

CJ customer service was excellent in helping me with my store. It was my first time processing an order for one of my customers. Ms. Connie Jin walked me through the whole process. This was a great educational experience for me. She jumped in to action and got me all the way through the process with quality. I really appreciated that. She’s a great asset to CJ Dropshipping. Great corporation. I’m sticking with you all!

I had a great experience with Louis from the CJ Dropshipping support team. He was very patient, professional, and helpful throughout the entire process. I was having an issue with my order tracking, and he quickly identified that the order had not yet been paid. He then guided me step by step through the payment and fulfillment process until everything was resolved. His support made the process much easier for me, especially as I am setting up my Shopify store operations. Thank you, Louis Wang, for your excellent customer service and professionalism!

Myra Zhang is great, she's been a great help to me.

I really enjoy chatting with my personal agent Gildan, when I have an issue, concern, or question. I sincerely appreciate her efforts to quickly resolve them.

Gildan's service was excellent, very patient and attentive.

Linda was very helpful!

Such a lovely person with great service throughout. I was really satisfied and very pleased with the overall experience. THANK YOU Willa !

Hi Connie is very hard worker, a dedicated employee , she helped me to sync and order untill to the end, and im not very good in computers but she stays with me until to the end of the order, making sure everything went through.I appreciate her .thank you again.

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Gwen) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

Everly is a really good agent. Very responsive, and is quick to give me the correct answers whenever I ask her questions. Would recommend!

Working with Celine Mao at CJdropshipping has been an outstanding experience. She is extremely professional, responsive, and dedicated to delivering the best support possible. From sourcing products to handling orders and solving issues quickly, she always goes above and beyond to make sure everything runs smoothly. Her communication is clear, fast, and reliable, which makes working with her stress-free and efficient. One of the best agents I’ve worked with — highly recommended.

Gwen has been the best agent we have ever dealt with. She has been incredibly helpful, professional, reliable, and supportive throughout every stage of our business journey. From product sourcing to branded materials, packaging, communication, order support, and general guidance, Gwen has consistently gone above and beyond to help us. She is very prompt with her responses, always clear in her communication, and genuinely makes the entire process much easier and smoother. What stands out most is how dependable she is. Whenever we need help with sourcing products, checking details, resolving questions, or organizing branded materials, she is always quick to assist and very patient with everything. Her attention to detail, professionalism, and willingness to help have made a huge difference for our business. Having an agent who communicates well, responds quickly, and actually cares about helping your business grow is extremely important, and Gwen has shown all of those qualities consistently. We are very grateful for all of her help and support.

I am a new user, and the customer service team has just helped me resolve an issue I was encountering—doing so with both speed and efficiency. The personalized service was excellent, featuring response times and responsiveness that were truly seamless. Elara Liu was particularly instrumental, keeping me engaged and making the interaction a truly pleasant one. P.S.: I can tell that they put their heart into their work. My sincere thanks go out to the entire staff and my dedicated agent. ⚘️

I’ve had a positive experience using CJdropshipping for my Shopify store. The platform has been helpful for product sourcing, order syncing, and fulfillment, but the biggest standout has been the support from Myra Zhang. She has been quick to respond, helpful with backend questions, and has made the process much easier to manage. Reliable support matters a lot when running a store, and Myra has been great to work with.

Ruth was very helpful with me! she responds very quick and gave me exactly what I was looking for. Can't find any better customer support than here. Thank you Ruth!

Ken is great and really helpful. Sometimes there are things I need help with and I can't understand myself. Usually, Ken answers me quickly and gets right on the problem and solves it. I've enjoyed using CJ so far and the agents make it easier for me and for my business