All reviews

Rating Breakdown

  • 5
    90% (2,287 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,352)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2026

I would like to share my very positive experience with CJ Dropshipping. The service is reliable, professional and the customer support team is responsive and helpful whenever assistance is needed. Order processing is fast and the products consistently match their descriptions, which helps maintain customer satisfaction. I also appreciate how easy the platform is to use, along with the wide range of products available, making it simple to manage and grow an e-commerce business. Overall, I highly recommend CJ Dropshipping to anyone looking to start or scale a dropshipping business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Ruth thank you so much for your help very fast and efficient !! 5 stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Je remercie Emily, et Box Chen pour leur aide . Super réactifs , très bons services clients.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 22, 2026

I would like to express my gratitude to Maidie Tu for the excellent support she has provided. Communicating via WhatsApp is extremely convenient, and Maidie has been impeccable. She shows incredible attention to detail, has resolved every issue I’ve encountered, and is always available to help. I highly recommend her!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2026

Great service and products, also I would like to mention Connie from customer service has been a life saver, I will keep using CJ

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2026

5 Stars! Box Chen is an amazing agent. He was extremely helpful and patient while verifying the CE certificates for my products. He contacted the supplier directly and provided all the necessary documents I needed for the European market. Very professional and fast communication. Highly recommended!"

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2026

I would like to thank Connie for her professionalism. After more than two hours of unsuccessful efforts by other staff members to resolve my issue, Connie demonstrated patience and professionalism in fixing it. Thank you, Connie. Je tiens à remercier Connie pour son professionnalisme. Après plus de deux heures d'efforts infructueux de la part des autres membres du personnel pour résoudre mon problème, Connie a fait preuve de patience et de professionnalisme en le réglant. Merci Connie.

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 21, 2026

Extremely fast customer support. I had issue with inventory for 2 weeks and in just 5 minutes agent Cheng was able to help me resolve it. Very clear instructions acompanied with screenshot for even easier understanging.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2026

an very 5 star for Louis that help me very well and fast thank you!!

Store

Auvra

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 20, 2026

"I am so happy with the service! July Li really took the time to make sure everything worked out perfectly for me. She didn't rush at all and made sure every detail was exactly how I wanted it. Truly 5-star service!"

Store

BIBU

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

Great customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2026

just perfect i highly recommend

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2026

Really great and fast customer support, especially Leah!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Skyla Zhang - this agent was exceptional, went above and beyond to get my problem solve with satisfaction. i really do recommend her.

Store

GearUp

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2026

great experience with CJ Dropshipping. The platform is very professional, orders are well handled, and shipping updates are clear and reliable A special thanks to Bonnie who is always available, responsive, and very helpful. She answers quickly and always does her best to find solutions. It is really reassuring to work with someone so serious and dedicated I highly recommend CJ Dropshipping to anyone doing e-commerce and looking for a reliable agent

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Customer service really good. person named billy really helped a lot

Store

Ontcart

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Boran was great

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Connie has been incredibly helpful and dedicated throughout our experience with CJ Dropshipping. She assisted us with both currency‑related issues and product availability challenges, handling each step with clarity, patience, and real expertise. What could have been a frustrating situation became smooth and stress‑free because of how confidently she guided the process. Her attention to detail ensured that our store’s currency adjustments didn’t disrupt sales, and she went the extra mile to make sure the products we needed were available and properly set up. It’s clear she truly cares about helping merchants succeed and takes pride in delivering excellent service. Thank you, Connie, for your diligence, professionalism, and commitment to supporting our business. Your help made a meaningful difference.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Shawntae He was great and professional at helping me solve an issue. I had a customer purchase a product, but for some weird reason, it was no longer connected to CJ Dropshipping. Shawntae was able to find the product that should be connected and able to process the order for me.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2026

Bonnie, very nice and very helpull !

Store

ZAMKO

Using app

2 months

Total reviews

3

Average rating

5.0