All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 7, 2025

The customer servis Billy Shi is perfect, very fast and its easy to understand. It helped me a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Sam Huang was extremely helpful and professional. He quickly understood my issue and guided me through every step with patience and clarity. I really appreciate his support and dedication — excellent service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

excellent service.I’m happy from the human agrnt (Mis. Luna). However, this my second order which is out of stock, which seems to me a challanging for shopping.

Store

Dr.Sam

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Excellent, very patient and with a clear step-by-step guide. Bonnie helped me exceptionally well

Store

Fidus

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Customer support is really good at CJ. Especially Connie Jin who is really helpful and responsive.. great experience overall.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Vjec was excellent! His instructions worked very well!

Store

Porvana

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Excellent customer service! I had a small issue with a previous sample that arrived slightly damaged, and I was concerned about future shipments. Gildan from the CJ Dropshipping support team was super responsive and helpful. He took the time to make sure my concern was passed on to the fulfillment team and ensured that the next package would be better protected. Thanks again Gildan for your professionalism — really appreciated! Looking forward to working long-term with CJ.

Store

SPINTAP

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Fast and convenient service! Thank you very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Quick service.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I just solved the "sold out" error with ANGEL's help. When self-ascribed experts wanted me to invest in expensive tools, I came to customer service and Angel solved the problem with a couple screenshots! Much appreciation for helping me get my store back on track!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Angel is a réactiv agent

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I had an awesome experience as Billy gave me a well detailed support to make sure that I was able to fix the error I was facing. It was a nice one. Thanks a lot.

Store

My Store

Using app

17 days

5 / 5 Share

Oct. 4, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I've been working with Connie from the CJ support team, and she has been an incredible agent! She has been incredibly helpful with opening a ticket to secure more sizes and specific details for my products. Connie is always quick to respond and gets the work done efficiently. Her professionalism and dedication make the entire process seamless. Highly recommend her support to anyone using this app!

Store

LORMIER

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Connie Jin sorted out my issue and questions right away, so I definitely appreciate the quick and friendly customer support!

Store

Zevarah

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Luria Xie is very helpful!

Store

Luniste

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Receive outstanding support from Ken Yang today, just a life saver.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Angel li, nice attendace !

Store

Zhibo

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

CJ Dropshipping has been an excellent partner for my store. Their platform is user-friendly, with a wide variety of products and reliable shipping options. The integration with Shopify is smooth and makes managing orders very simple. Customer support has been responsive and helpful whenever I had questions. Overall, I’m very satisfied with the service and highly recommend CJ Dropshipping to anyone starting or scaling their e-commerce business.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Very great experience because of agent John. best agent ive worked with by far

Using app

4 months

Total reviews

2

Average rating

4.5