CJdropshipping: Much Faster

Great service with great human agents Boran did a great job helping me

Great service from Connie! Had multiple issues that were solved very quickly! Good experience overall on CJ.

We've had a great experience with CJdropshipping so far. The platform is simple to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, Tim, who is quick to respond and incredibly helpful. He consistently secures us the best possible discounts from suppliers, which makes a big difference for our business.

I’ve had a great experience working with CJ Dropshipping, especially with my agent Jocelyn. She’s very responsive, patient, and always willing to help solve issues quickly. Communication has been smooth, and she keeps me updated on order status and any potential delays. Having a reliable agent like Jocelyn makes fulfillment much easier and less stressful. Overall, I’m happy with the service and appreciate the support.

Connie from CJ did great support to activate inventory. Thanks again

Overall a good platform. The service is smooth, communication is clear, and support is helpful.

Amazing service by Box Chen. Really good problem solver and very patient person

I want to give special thanks to my agent Jana from CJ Dropshipping. She has been consistently professional, kind, and extremely helpful. I’ve needed assistance with CE certificates, material declarations, and product compliance questions, and she has gone out of her way to contact suppliers, follow up, and keep me updated. What I appreciate most is that she doesn’t just give quick generic replies — she actually investigates issues and tries to find real solutions. That level of support is very valuable when running an online store. Working with her makes CJ much easier and more trustworthy for me. Definitely a 5-star experience. Thank you, Jana!

My personal Agent Michelle is very responsive and helpful. They helped me find a replacement product for something that was discontinued and i am very grateful!

I'm working with Bowen on CJdroppshipping and he is very skilled and fast replying agent. I would recommend everyone to contact him and start working with him.

Great app and excellent support. Boran was very helpful, fast and professional. Highly recommended Excellent service and fast support.

Zia Zhang is amazing. She is always kind, calm, and really listens. She understands what I need, even when I am not sure how to explain it. Whenever I have a problem or a request, she helps right away. She always finds a solution fast and does it in the best way. She guides me step by step and makes everything feel easy and clear. I feel very lucky that Zia is my personal agent. She makes a big difference for me every day. Thank you so much, Zia. Thank you for your time, your patience, and your help. Thank you for always being there. Thank you for everything!

I work with Skyla Zhang on CJ, and she was responsive and attentive, also always keeps reminding on my to-do list, or whether it has problem with my orders, shipping, or other related logistics and products. Kudos to you, Skyla Zhang

Really happy with the customer service. CONNIE is wonderful

Jocelyn et très professionnel attentive et toujours à l écoute je la remercie beaucoup pour tout les services qu’elle m’a attribuée pour mon site en ligne.

customer service is fast and accurate,Iris Huang,she was helpful and professional

Connie was Great Help

CJdropshipping has been an important partner for our business, and our experience has been overwhelmingly positive thanks to our personal agent, Wendy. She is always responsive, consistently kind, and incredibly reliable. No matter the issue, Wendy communicates clearly, follows up quickly, and genuinely cares about helping. I truly hope to keep Wendy as my agent long-term (forever, if possible) — she is a huge asset to CJ and a big reason we continue using the platform. From a platform perspective, there are still a few areas that could improve over time. More frequently updated inventory availability would be very helpful, and a faster dispute resolution process would greatly improve the overall experience. That said, having a strong and dependable agent like Wendy makes navigating these challenges much easier. Overall, a solid platform with outstanding agent support.

Ricky was fantastic! Without even asking he noticed I was selling a lot of a particular product so applied for a shipping discount for me. Wonderful customer service. He is now helping me with another issue but he'll deserve another review for that so watch this space!

Jocelyn Chen is a great suporter! Thank you so so much for helping me!