All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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5 / 5 Share

Sept. 6, 2025

Connie was incredibly helpful and guided me in the easiest and most straightforward way possible. I truly appreciate how clear, patient, and humble the response was—it made a big difference. It’s rare to find someone who explains things so simply yet effectively. Thank you, Connie, for your support!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Sam Huang and Charlotte Li have completely exceeded my expectations! Their professionalism, responsiveness, and speed in handling my requests have been truly exceptional. Thanks to them, my dropshipping business is growing exponentially. They are a reliable and indispensable team for anyone who wants to succeed with CJ Dropshipping. Highly recommended!

Store

DryLux

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Amazing Support from Connie! Shoutout to Connie from CJ Dropshipping support! She helped me quickly resolve a problem I was having. She was very kind, patient, and knowledgeable. This app is a must-have for any dropshipper, especially with support staff like her!

Store

My Store

Using app

About 1 month

5 / 5 Share

Sept. 4, 2025

I’ve been working with Enid Dong through CJdropshipping and the experience has been excellent. She’s always quick to respond, very professional, and goes the extra mile to make sure everything runs smoothly. My orders are handled efficiently, and communication is super clear. It really makes dropshipping so much easier when you have reliable support like this. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Excellent service helping me understand how CJ Dropshipping really works. In particular, agent Luria Xie was helpfull in explaining me the process of securing inventory at the USA warehouse.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Maxine a été très professionnelle et réactive. Son aide m’a beaucoup facilité les choses, je recommande vivement !

Store

Ma boutique

Using app

19 days

5 / 5 Share

Sept. 4, 2025

Ruth solved the problem that I struggled with for hours in 2 minutes, you are amazing Ruth :)

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Leah was a great support agent she helped me whit everything i neded. Much LOve Jakob

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

GOOD AND QUICK CUSTOMER SERVICE

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Bean Li was very quick to respond and helpful, great explanation as well. Highly recommend, thank you very much.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Ken Yang was very helpful and answered all my question quickly. Thank you for the support

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

I had an excellent experience with CJdropshipping support, thanks to Hugo Tse. He was very professional, patient, and guided me step by step through the payment setup process. Hugo made everything clear and easy to understand, and he solved my issue quickly. It was a pleasure to communicate with him, and I truly appreciate his dedication and support. Great job, Hugo!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Athena is a very valuable person to me. She helped me a lot. She did exactly what I asked and made me happy. Thank you very much Athena.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

I want to give exceptional praise to Sam Huang from the CJ Dropshipping help desk team for providing outstanding customer service. Whenever I had questions about tracking information, shipping data, or encountered issues with suddenly disappeared inventory, Sam consistently provided accurate and prompt responses that kept my business running smoothly. Sam's professionalism and efficiency in handling various inquiries made all the difference in resolving problems immediately. Sam's quick problem-solving skills and attention to detail have been instrumental in maintaining the seamless operation of my dropshipping business. I truly appreciate his dedication and the excellent support he provides through the help desk. Thanks to Sam's reliable assistance, I can focus on growing my business knowing that any issues will be resolved swiftly and professionally.

Using app

2 months

Total reviews

15

Average rating

4.6

5 / 5 Share

Sept. 2, 2025

It took a minute, but she never stopped. She is very good

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This application and its services are much better and easier than many paid applications.

Store

oha

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 2, 2025

Très bonne expérience sur Cjdropshipping avec le service clientèle...j'ai eu la chance d'être aidé par Angel Li. En fait, je leur ai demandé de me chercher une commande et j'étais un peu frustré parce qu'il me semblais qu'ils ne comprenaient pas ce que je leur demandais et j'ai même cru qu'ils avaient fait une erreur d'adresse de livraison, mais l'erreur venait de moi !! Ce que j'ai vraiment apprécié c'est que, Angel Li est restée très polie et très patiente pendant tout le processus et elle a rapidement trouvé la solution !! Quel excellent service Angel Li ! Félicitation pour ton professionnalisme et j'espère ton aide pour mon prochain problème

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

My Agent Paradise Zhong was excellent, very responsive and solved my problem quickly. I really appreciate the fast support and clear communication. Highly recommended!

Store

Titean

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended

Store

Ninaeva

Using app

7 months

Total reviews

1

Average rating

5.0