All reviews

Rating Breakdown

  • 5
    96% (2,015 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (47 ratings)

Reviews with Text

  • 99% (2,077)
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5 / 5 Share

June 30, 2025

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

June 30, 2025

Lene is an extremely reliable support person at CJ! I do dropshipping so I always need someone who can quickly handle issues with products, inventory, or orders. Lene not only responded promptly but was also very proactive in following up and providing appropriate solutions. Thanks to Lene, I feel more secure doing business with CJ. Your dedication and professionalism are truly appreciated. Many thanks to Lene and the CJ team for this great service!

Store

My Store

Using app

29 days

5 / 5 Share

June 30, 2025

I’m extremely impressed with the customer support I received from CJdropshipping. Krise, went above and beyond to resolve my questions quickly and professionally. Their clear communication, patience, and friendly attitude made the whole process seamless. Thanks to Krise expertise, I felt confident placing my order and will definitely be back for future purchases. Highly recommend their service!

Using app

13 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 30, 2025

I had a great experience with CJdropshipping, thanks to Elem Miao! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 30, 2025

Lene’s service has been absolutely outstanding—she’s incredibly responsive, anticipates our needs, and delivers creative solutions before we even ask. Her deep understanding of our goals means she crafts strategies that hit the mark every time. CJ is a solid platform, but with Lene guiding us, it feels tailor-made and far more powerful.

Store

Bettr.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2025

Alan was the best

Store

CUREVO

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2025

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2025

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2025

Very great app and customer service especially Billy ,always there to help and replys very fast good job

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2025

April is an amazing agent! She’s always fast, helpful, and super friendly. Every order is handled professionally and she makes everything so much easier. Highly recommend working with April on CJ

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2025

The customer service helps me a lot, including finding the products, using their website, connecting your products to their products, etc. Her name is Kimberly and I think she deserve to be praise in this review

Store

Yaru

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

Isabella is great to work with. She is actively involved, no question is too much, and she always provides the right information. I definitely recommend Isabella.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

We've had an outstanding experience with CJ Dropshipping, especially thanks to our incredible agent, April. Her support has been nothing short of exceptional — always fast, clear, and solution-oriented. Any time we have a question or need assistance, April is there, often replying within minutes and making sure everything runs smoothly. The platform itself is intuitive and integrates perfectly with Shopify, but what really sets CJ apart is the human support behind it. With April by our side, we feel confident managing orders, solving issues, and scaling our business without delays. The fulfillment process is reliable, the product range is extensive, and the communication is always proactive. Huge thanks to April and the CJ team — you’ve made our dropshipping operations not only easier but much more successful.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 24, 2025

Great Experience with CJdropshipping Thanks to My Agent Kerin! I’ve been using CJdropshipping for a while and the platform has gotten much faster and more reliable. Processing times, tracking updates, and sourcing are much better now. But the main reason for this 5-star review is my agent Kerin. Kerin is super responsive, professional, and always helpful. He replies quickly, solves problems fast, helps source products, and offers the best shipping options based on my needs. He also keeps me updated on my orders without me having to ask. A good agent makes dropshipping so much easier, and Kerin is definitely one of the best!

Store

LUIMINO

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent service. So far i've had a great experience with CJdropshipping/ The platform is easy to use and the same for finding products and make order fulfillment. I want to highlight the assistance of my agent Alan Yang that is always there to help. Your dedication and outstanding support truly made a difference. Thank you for your excellent work!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

I had a great experience with CJdropshipping, thanks to Alan! He was super helpful, quick to respond, and made sure everything went smoothly with my order. His communication was clear and professional, and he really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with Alan

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

i'm very satisfied with the Cj customer services specialy the agent '' Vject Wang'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent service, we have had so much help and constant support from our cj rep Leila Zhuang . He is always quick to answer and look into any questions we have. thanks for your prompt support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

I’ve been using CJdropshipping for a little while now, and I just wanted to say how amazing the service has been—especially thanks to Bonnie. She’s been super helpful, always quick to respond, and really goes the extra mile to make sure everything runs smoothly. It honestly makes a big difference working with someone that cares. Definitely 5 stars from me!

Using app

2 months

Total reviews

1

Average rating

5.0