CJdropshipping: Much Faster
All reviews
I needed to replace a procduct off of my order and Leah was amazing she helped me solve this 10/10
I had an absolutely wonderful experience with CJdropshipping, especially thanks to Bonnie Gu. She went above and beyond to assist me with every question and request. Bonnie is incredibly professional, patient, and always responds quickly with clear and helpful solutions. Her support truly made the entire process smooth and stress-free. It is rare to find such dedicated and friendly customer service. I genuinely appreciate her effort and commitment to helping my business run efficiently. Thank you so much, Bonnie, for your outstanding service. You are a real asset to CJdropshipping!
If I could give CJdropshipping a zero star I would. PLEASE STAY AWAY!!!! They will say your order is being shipped and then wait almost a week and then say supplier cannot ship order. Once you ask for refund, they will send your refund to their wallet even though you asked for refund to be sent back to your card you used and it will cost you to get that money. STAY AWAY!!!!
Bonnie was super helpful and resolved my issue quickly. Great communication, fast responses, and really went above and beyond to make sure everything was sorted. Highly recommend!
Yuci did an excellent job. She walked me through how to get orders processed smoothly and efficiently. As someone just starting my e‑commerce business, her guidance was incredibly helpful.
Not only is the app itself great, but the customer service is even better. Connie helped me out a lot with the problems I was facing, and she was super patient and kind.
I had a hard time with the inventory "sold Out" issue, Ken provided excellent customer service. He was polite, patient, and very attentive to my needs. He listened carefully, explained everything clearly, and made sure my issue was fully resolved. A great example of professionalism and care.
Not only is this app free, but customer support will help you source products, that you can't find in other ways. A customer support woman by the name of Yuci, helped me find a variant of a product that I was struggling to find for days! She helped me find the variant within 3 minutes! Awesome customer support
I had a great experience with CJ Dropshipping customer service. Connie was very helpful, friendly, and solved my issue quickly. I really appreciate the support and professional communication. Highly recommended!
I had a fantastic experience with my agent, Billy (Shi), who helped me navigate the CJ dashboard to add collections. Within seconds, he provided clear answers and even sent screenshots to guide me through the process. I am absolutely delighted with the customer support at CJ—it truly goes above and beyond to support my business!
Thanks to Billy for his answers.
Working with Linda and Alex at CJDropshipping has been an absolute pleasure! They always respond quickly and handle every situation efficiently, whether it’s resolving order delays or managing special requests. Their professionalism, great communication, and proactive mindset have made running my business so much smoother. I’m genuinely thankful for their ongoing help and commitment. I highly recommend both Linda and Alex to anyone in need of dependable and supportive agents.
Katie Ho did a great job helping me out. I'm so appreciative of her efforts to Assist me!
merci beaucoup a conie jin qui ma énorméments aider qui appris ont temps et qui régler mon problèmes rapidement
Zean Liao is one of the excellent team member he helped me in my project around the clock even during the holiday too. I love his commitment and exceptional service. He is a real gem in the company like a best friend ready to help to full extent any time you ask him.
Ive had a great experience with CJDropshipping. My personal agent Carys has been a great help!
Funziona bene e il servizio clienti è molto efficiente. In particolare Billy ha risolto ogni mio dubbio aiutandomi in maniera veloce e professionale.
We had some issues with our online store, and the support team was very helpful throughout the process. Alan one of customer support assisted us in identifying the problem and guiding us toward a solution quickly and professionally. Everything is now running smoothly, and we appreciate the prompt and reliable support.
Alan was very helpful today, he helped me fix the issue about "sold out" items in my store. Thank you for being fast and accurate!
Boran is very nice and very helpful
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.