CJdropshipping: Much Faster

Feb. 21, 2024

Rami Wu was very helpful for clarity and information.

Feb. 12, 2024

جيد لكنه معقد نوعا ما ويفتقر الى اللغة العربية

Feb. 2, 2024

Working with Carman wei has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

Jan. 11, 2024

Thanks Bonnie Gu for the quick support and clear answers..

Jan. 15, 2024

I'm just starting out with the cjdropshipping app, and so far, I'm still in the process of listing products, but everything is going smoothly so far. I'm optimistic about the potential of this platform and excited to see how it will help me grow my business. I also want to give a shoutout to Zoey Zheng for her excellent customer support. She was quick to respond to my questions and provided clear and helpful guidance. Overall, I'm pleased with my experience so far and looking forward to continuing to use cjdropshipping to streamline my dropshipping operations.

Dec. 19, 2023

Great verity of products. Good customer service. They assign agent with you make sure that order will be processed without any hassle. Great to have someone to discuss the issue. They have to work on providing timeline of the product to deliver but apart from that very fast as they mentioned..

Dec. 8, 2023

I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response. Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.

Dec. 5, 2023

Your service was good

Nov. 28, 2023

Cj has been great. The attention is fast and always helpful. They also offered me a great discount for my product. My agent was Tracy and her service was great.

Nov. 28, 2023

I had difficulties communicate with some CJ agents to understand my problems & I got frustrated sometime to work with them, probably because of language barrier?. However Garrison Wong is great, he/she is fast in response, understand my problem & solve the issues quickly. Thank you Garrison! (5 stars for her)

Nov. 13, 2023

Aurora Huang provided exceptional customer service for my CJDropshipping needs. Her responsiveness, attention to detail, and willingness to go the extra mile made my experience seamless. I appreciate her expertise and friendly demeanor, making it a pleasure to work with CJDropshipping. At first I was nervous on how to go about dropshipping but then she reached out to me and fed me with great ideas on things I should know. Thanks a lot Aurora Huang!!!

Nov. 8, 2023

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made And see the profit you will receive for each item sold

Nov. 5, 2023

Great assistance, fast and accurate! I recommend it for now!

Nov. 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Nov. 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved. Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues. I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Nov. 3, 2023

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

Oct. 29, 2023

fast shipping times

Oct. 23, 2023

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

Oct. 10, 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Jan. 16, 2024

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is a great agent - always quick to reply and helpful. Highly recommend.