All reviews

Rating Breakdown

  • 5
    90% (2,291 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,356)
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5 / 5 Share

Sept. 10, 2025

Angel Li has provided great support for my inventory issue, step by step with great great patience. Li is professional, service minded, and help with heart. Truly an angel.

Store

My Store

Using app

--

5 / 5 Share

Sept. 10, 2025

Great service. Ken Yang assisted me to resolve an issue that had took me hours. He took me step by step on how to resolve it. I have never been that happy, I really appreciate.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you Connie for helping me with connecting the products I'm having problem with.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

I started my Shopify store a few days ago and I was not able to figure out why my products show SOLD OUT on my website. I kept researching and reading the guide and instructions, but still the same. So I chose to talk to a human chat support today and Connie Jin was very knowledgeable and helpful! Now I can see my products! :) Thanks so much Connie Jin! ------------------------------------------------------------------------ Oct 18, 2025 I chatted with Support because I needed help in adding a Shipping Method to my store. I was doing it one by one and it was taking so much time because I have more than 700 products. Box Chen helped me in adding the Shipping Method to my store and so my issue has been resolved right away. Thank you!

Store

My Store

Using app

About 1 month

5 / 5 Share

Sept. 10, 2025

“Great service! Special thanks to Hugo for adding a new logistics method so quickly. Very professional and helpful support.”

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 9, 2025

I was stuck at one point for hours and thanks to Leah's quick help the problem was solved in seconds =) Very, very good and fast support.

Store

RMPitch

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Happy Zhang helped me out alot during my work with CJ. They think with you all the time.

Store

Lumio

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

execeptionally patient

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Thanks to Bonnie Gu, I managed to get my products working! Incredible service.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

The reason I am writing this review is because I have received amazing customer support from Miki Weng, He was very patient, responsive, has great English, and helped me through my issues. I have been using CJdropshipping for a long time now and the customer support has always been great, however today Miki Weng takes the cake! Thank you.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I want to give a huge thank you to my agent, Liora Cheng She is absolutely amazing – always professional, super kind, and incredibly efficient. Honestly, every task and every question gets solved in no time when Liora is on it. She makes the whole process smooth and stress-free, and that’s why I can confidently say she’s the BEST agent on CJ Dropshipping. Working with her is a real pleasure – 10/10

Store

My Store

Using app

9 days

5 / 5 Share

Sept. 7, 2025

This was a SUPER experience!! My questions were answered quickly and I did have to spend any time to complete my task!! Great Service I would give you 100 stars if I could!!! From The GetGizmoStore!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Excellent services! I would say CJ is fast and reliable, with effective responses. Bonnie and Luna have been especially helpful in resolving my issues and answering my queries. Truly a wonderful experience overall and highly recommend!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Billy Shi help too much, thank u

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Best App

Store

Robler

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Angel was patient and so fast with responding now i am ready to go!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Ken has great service and was very patient with me and responds quickly

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.

Store

PulinGO

Using app

9 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Sept. 6, 2025

Connie was incredibly helpful and guided me in the easiest and most straightforward way possible. I truly appreciate how clear, patient, and humble the response was—it made a big difference. It’s rare to find someone who explains things so simply yet effectively. Thank you, Connie, for your support!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Sam Huang and Charlotte Li have completely exceeded my expectations! Their professionalism, responsiveness, and speed in handling my requests have been truly exceptional. Thanks to them, my dropshipping business is growing exponentially. They are a reliable and indispensable team for anyone who wants to succeed with CJ Dropshipping. Highly recommended!

Store

DryLux

Using app

9 days

Total reviews

2

Average rating

5.0