CJdropshipping: Much Faster

Great help from Angel! Very happy with your customer support!

Great experience with my CJdropshipping personal agent Angel Li. Very responsive, professional, and helpful. Highly recommended!

I had a great experience working with Bonnie Gu from CJ Dropshipping. She is very professional, responsive, and always helpful. Bonnie handled all my requests quickly and clearly, and her customer service made the whole process smooth and efficient. Highly recommended!

Easy to list product. Amazing AI agent support and Human support. Thanks CJ

Hector Hao est un agent très efficace, je recommande, il m'a aidé a négocier le prix pour un produit en moins de quelques minute c'était réglé !

I was having trouble syncing my stock on my Shopify store, and thanks to Box Chen, the agent who helped me with the problem and provided a quick solution, I'm so grateful!

I had a great experience with CJdropshipping thanks to Alan from customer service. He was always kind, patient, and willing to help with any question I had. You can really tell he cares about providing good support.

Bonnie helped me place the bundled order in few minutes, awesome support and very switched on and detailed

I’ve had an amazing experience working with Carman Wu at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Carman!

CONNIE VERY GOOD GOOD GOOD GOOD ^^

Outstanding support from Connie. Connie went above and beyond to help me diagnose a tricky technical issue. She spent a long time carefully investigating the problem, checking every detail, and making sure nothing was missed. Her patience, professionalism, and clear communication made a frustrating situation much easier to deal with. You can tell she genuinely cares about helping customers and getting things resolved properly, not just rushing through a ticket. Excellent support experience — thank you, Connie!

Thanks Linda! Very helpful. I'll start building my store now.

Connie Jin was very helpful in solving my problem. The situation seemed hopeless, as no one could meet my requirements. Connie was efficient, quick, and competent in resolving my issue. I highly recommend her as a consultant!

Excellent service from Emily Liu! She's been incredibly helpful with product sourcing and order fulfillment. Emily is responsive, professional, and always goes above and beyond to negotiate better prices and solve any issues quickly. Her support has made running my dropshipping business so much smoother. Highly recommend working with Emily Liu at CJdropshipping!"

I am very happy to report that my personal agent Adeline Wang helped me through a big mess with professionalism and personal contact. I was very frustrated due to a developer I had used to set up my e commerce store. I no longer work with this developer but she used her email to bind the store to my Cjs account. I had emaied the person to take her name off my account and she never responded. So I was stuck. I couldnt get orders to go thru bc my payment system had been set up with her email. Once I explained all that my agent Adeline went to work and after some verification and screenshots, she was able to get the store linked to me! I cant explain what a relief that was! If asked I would highly recommend her to help with your account.

Great customer service ! Angel is amazing

Très bon service client, merci à Mia peng. Je mets ces 5 étoiles pour cette employée, mais pour le reste de l'application, c'est discutable. L'intégration est bien faite, les synchronisations sont bonnes et pousser les produits de CJ vers Shopify se fait facilement. En revanche, concernant le traitement des commandes, ce n'est pas du tout ça. Chaque tarif comprend un délai d'expédition (on peut choisir plus ou moins rapide, ce qui est pratique), mais ces délais ne comprennent pas le délai de traitement, qui peut être extrêmement long selon les produits. Cela peut facilement aller jusqu'à 5, voire 10 jours selon les cas. Sans parler du fait que je dois régulièrement rembourser mes clients : l'application m'autorise à passer commande, mais quelques jours plus tard, je reçois une notification du service client m'indiquant que le produit n'est plus disponible. On me demande à chaque fois si je veux le remplacer par un produit similaire, ce que je trouve très peu professionnel. Mes clients commandent un article précis, il est évident que je vais refuser, même si l'alternative est similaire. Surtout que vous êtes censés savoir avec quels fournisseurs vous travaillez, ce n'est pas une marketplace pour particuliers comme AliExpress. Si ce n'est pas possible d'expédier un produit, merci de le marquer comme "out of stock". Cela m'évitera de perdre du temps, de l'argent, et surtout de décevoir mes clients.

Excellent customer service! Ken is really helpful he walked me through how to resolve my concern. Thanks Ken

Amazing and fast service especially customer service name Kailey That help me on the shipping method. She also help me when theres a customer didnt fully fill the address and handle it as soon as possible. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you Kailey for the amazing works and thanks again for the fast response. Love it!!

I had a great experience taking to Arina Dong on CJdropshipping, she answered all my questions regarding stock control/shipping methods and she is very responsive and helpful, definitely recommend! Thank you Arina! Excellent customer service.