CJdropshipping: Much Faster
CJdropshipping, Free Sourcing, Order Fulfillment,
Rating
4.9
feedback
9,075
chart
#497
All reviews
Rating Breakdown
Review RSS Feed
July 4, 2023
Zoey from CJ is a great help to all my needs. Quick, smart and efficient. would highly recommend. very quick to help me source products
July 3, 2023
I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers
July 3, 2023
The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better
June 30, 2023
The costumer service has been very helpful everytime that I needed. ............................................
June 28, 2023
Through using this app to create posters, I have received positive feedback and responses, boosting brand awareness and sales performance.
May 9, 2024
The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful. The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.
June 11, 2023
definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons. Thank you Ruth
June 7, 2023
I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.
June 2, 2023
I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way
May 30, 2023
Great service, my agent is Miya. Very helpful to a point where aligning me to the right path with products knowing the back ends to having it successful
May 29, 2023
Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand
May 10, 2023
Updating the review from May 3 Happily, since my last review things have changed. My agent Lisa Wei is providing excellent assistance via email, I'm thankful for her support and understanding. She responds on time, acts polite and professional. I hope for successful cooperation in the future. I'm rating CJ App 4* because of few factors that can(needs)to be improved: 1) Not updating the product page when the product is not available. (you list the item, and then figure out (if you ask) that it's out of stock) 2) Badly need more filters for search, when searching for the product I normally get around 60 pages of results both related and not related. 3) Sometimes the descriptions are unclear and have to double check with the agent I wish CJ only get better and better and grow!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.
May 1, 2023
Thank you Leah for helping me very kindly and clearing my all querries. I liked the way you explained.
April 30, 2023
Thank you agent Bonnie Gu : responsive and satisfying service ! I had some questions during the weekend so my personal agent was not able to help on time. Bonnie has been very helpful to me. Now I can take a step forward with my shop preparation et procedures.
April 27, 2023
So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10
April 1, 2023
Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day
March 28, 2023
Hello everyone it is really great talk with fionnula She is very good and confident and thought me such things about each and everything i am glad to have fionnula
March 28, 2023
The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well
March 16, 2023
Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!