All reviews

Rating Breakdown

  • 5
    95% (2,404 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    3% (66 ratings)

Reviews with Text

  • 98% (2,469)
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5 / 5 Share

Aug. 31, 2025

I love its human support. In comparison to other dropshippers, this company is performing significantly better. Thanks

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Great support. Angel was really patient with my problem and was able to help me solve it in the end.

Store

ONEC24

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

After struggling with the inventory and shipping for 2 hrs. I connected with customer service agent Connie Jin. She listened to my concerns and helped me out resolving the issue in setting up my store. Thank you

Store

SHEGRIN

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Connie Jin was a very kind and helpful Agent. She goes the extramile and helps with patients

Store

Alvior

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Working with Queenie from CJ has been a great experience. She always responds quickly, is very helpful, and makes the whole process smooth and reliable. Highly recommend her support!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Amazing service and took almost an hour to solve my problem but Ken Yang would not give up until it was solved Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My experience with CJ has been great. Any problems that arose were easily solved thanks to my agent, Christine Yu. She was always quick to respond, even helping with things not in her control. My agent made my experience with CJ 10x better!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

"We greatly appreciate our agent Emily Liu, for her quick and supportive responses to all our questions and concerns. As newcomers to CJ, we feel very well guided and look forward to building a strong business relationship with CJ."

Store

Vivaura

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My Agent Monesy Miao has been absolutely amazing. Smooth and timely communication. Solved a problem for me i didnt even realize i had. Thanks to him ill be able to continue growing my business. Very grateful

Store

Solvani

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

I had an amazing experience working with Agent Cara Zeng. She is professional, responsive, and goes above and beyond to ensure everything runs smoothly. Cara is knowledgeable, trustworthy, and always willing to answer questions with patience and clarity. Her dedication and attention to detail truly made the entire process stress-free. I highly recommend Cara to anyone looking for exceptional service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Cara Zeng She Is The Best . She Help Me A Lot With My Store

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

CS NAME Angel she is pro level solve my issues in mins thanks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

My agent Enid Dong is one of the best. She’s always there when I need her, and I’m very happy with her support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Customer service is great, especially Maxine who is consistently proactively reaching out to help.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Sam Huang from Support team is very helpful to merchant.

Store

My Store

Using app

20 days

5 / 5 Share

Aug. 25, 2025

I just want to say that the representative that helped me out her name was Bonnie and I believe she did an outstanding job answering all my questions very professionally. And added screenshots that gave me a better understanding of what I needed to do Definitely 5 stars!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I recommand this application. Working with an agent really facilitates the process. My agent Sam Huang is very helpuful and responsive. I want to thank him for his reactivity and understanding. Looking forward to keep the partnership.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I had been struggling to understand what was going wrong with my Shopify store and Sam Huang was absolutely amazing in helping me. I highly recommend Sam Huang to anyone needing Shopify support to expert advice , they truly go above and beyond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Bean is an excellent ai bot.

Using app

10 days

Total reviews

1

Average rating

5.0