CJdropshipping: Much Faster

Love the app and customer service. When I have a question they respond fast, polite and always with the right answer so you can get on with your work. Box Chen among others really helped me out when I needed an answer fast to package my orders for example. Thank you!

Great service from Ken Yang

My overall experience with CJ Dropshipping has been quite positive. If you require a custom product bundle, they can source and create it for you. This proved to be very helpful for me. Their customer support team is always available and promptly responds to inquiries. I would like to express my sincere gratitude to my customer agent, Arina Dong, for their invaluable assistance throughout my journey.

I had a soldout issue on all products, Angel Li helped in solving the problem effectively. The responses she gave me fast and easy to understand making the whole conversation great. Thank you so much

i HAD AN INVENTORY/SHIPPING ISSUE TODAY AND CONNIE WAS AWESOME. SHE WAS VERY KNOWLEDGABLE AND HELPFUL. CONNIE VERY PATIENTLY WORKED WITH ME UNTIL RESOLUTION. i AM VERY GRATEFUL AND HAPPY TO WORK WITH CJ DROPSHIPPING AND HAVE THEM AS A VENDOR!

Arina Dong helped me out with a problem I had with my product. Fast response with fast help. I really appreciated it. And recommend her to anyone looking for help.

Really happy so far, my agent Connie has been really helpful. The platform is easy to use and has a lot of great options. If you have any questions, you can always get help.

The service I have been getting from Han has helped me so much with using CJ Dropshipping for my first time. He always makes sure any problems I have are solved in a timely manner and is very friendly

Great service. Ken Yang assisted me to resolve an issue that had took me hours. He took me step by step on how to resolve it. I have never been that happy, I really appreciate.

Thank you Connie for helping me with connecting the products I'm having problem with.

“Great service! Special thanks to Hugo for adding a new logistics method so quickly. Very professional and helpful support.”

I’ve had an excellent experience with CJdropshipping. Their platform is reliable, efficient, and makes the whole process of managing orders much easier. What really stands out is their customer support — professional, responsive, and always ready to help. In particular, I want to highlight the outstanding service of Connie Jin. She goes above and beyond to provide clear, timely, and effective assistance. Thanks to her support, my experience with CJdropshipping has been smooth and successful.

Pleasantly surprised by CJdropshipping. It’s beginner-friendly, the Shopify sync is smooth, returns/processes are clear, and you can customize packaging and clothing or request sourcing when needed. The real standout is my agent, Luna.. she is patient, quick to reply, reliable and genuinely personal. She guided me through packaging customization, sent the exact guides when I had questions, and double-checked details so nothing was missed. Even outside her hours, a colleague/AI keeps things moving and hands it back to her. I feel looked after. Her professionalism and dedication make the entire process seamless. Grateful for the support and excited to scale with CJ. Big thanks, Luna.

Happy Zhang helped me out alot during my work with CJ. They think with you all the time.

The reason I am writing this review is because I have received amazing customer support from Miki Weng, He was very patient, responsive, has great English, and helped me through my issues. I have been using CJdropshipping for a long time now and the customer support has always been great, however today Miki Weng takes the cake! Thank you.

I want to give a huge thank you to my agent, Liora Cheng She is absolutely amazing – always professional, super kind, and incredibly efficient. Honestly, every task and every question gets solved in no time when Liora is on it. She makes the whole process smooth and stress-free, and that’s why I can confidently say she’s the BEST agent on CJ Dropshipping. Working with her is a real pleasure – 10/10

Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.

Sam Huang and Charlotte Li have completely exceeded my expectations! Their professionalism, responsiveness, and speed in handling my requests have been truly exceptional. Thanks to them, my dropshipping business is growing exponentially. They are a reliable and indispensable team for anyone who wants to succeed with CJ Dropshipping. Highly recommended!

Excellent service helping me understand how CJ Dropshipping really works. In particular, agent Luria Xie was helpfull in explaining me the process of securing inventory at the USA warehouse.

Ken Yang was very helpful and answered all my question quickly. Thank you for the support