All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2025

Krise Qi is easy to talk to and have so much patience. He explained and answered patiently all my questions. Excellent customer service !!! 5 stars!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

Once again, I received great help and my questions were answered quickly. A big “Thank You” goes to Jolie!

Store

Lavacoo

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2025

Joean Gu was incredibly responsive and made the entire sourcing process smooth and stress-free. His attention to detail and commitment to quality truly set him apart—highly recommended!

Store

Orvion

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 18, 2025

I had a very good experience with Mr. Sam Huang. He went out of his way to answer my questions as best he could. Many thanks for that!

Store

rimanes

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2025

Kristy helped me and she was great!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

I had some issues with the supplier and Jolie has been very helpful and explained in good detail.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request. I want to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours to resolve under normal processes. Update on 9/7/2025: Last night, Connie Jin helped me understand a few issues related to recent orders. She was knowledgeable, responsive and patient. Thank you, Connie!

Using app

Over 2 years

Total reviews

22

Average rating

4.7

5 / 5 Share

April 16, 2025

CJ is a great dropshipping partner – reliable, fast, and professional. Especially Christine Yu deserves special mention: she does an amazing job, is always helpful, and goes above and beyond. Thank you so much for the great support!

Store

Alpenia

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2025

I've been using the CJ Dropshipping app for a while now, and I must say it's been a game-changer for my store. The platform is user-friendly, the product variety is great, and the integration with Shopify works smoothly. But what truly sets CJ apart is their customer support. A huge shoutout to Anisa, my agent, who has been absolutely amazing throughout the process! She's responsive, super helpful, and always goes the extra mile to make sure everything runs smoothly. Whether it's sourcing products, handling order issues, or giving updates, Anisa has been the best support I could ask for. Highly recommend CJ Dropshipping, especially if you're lucky enough to work with someone like Anisa!

Using app

1 minute

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

I had an issue with an order and Ruth solved it in less than a minute. Great service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

Agnes was extremely helpful. I had a shipping issue which she explained clearly to me and pointed me in the right direction. Thank you for your support Agnes. I will not hesitate to contact CJ Dropshipping for advise and help in the future. Thanks again!

Store

Furball

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2025

very quick and easy resolution

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2025

Extremely satisfied Great service from Kribee Huang Thank you very much, keep it up

Store

MWPants

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Amazing service and professional support! We’ve been using the CJ app for our Shopify store and everything runs smoothly — from product sourcing to shipping. This time I received a big order from Germany, and Kaycee Chen went above and beyond to help me set everything up properly. Big thanks to Kaycee! Highly recommend CJ if you want reliable and friendly support for your store.

Store

ELITAI

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2025

Connie was super attentive to my enquiry and had it solved on the spot! I had an issue regarding shipping in which I could not ship to a certain zone. Connie heard my concerns and quickly found the solution in suggesting viable suppliers that I could use, which all had excellent costs and shipping times. She was always there to answer my questions and went above and beyond!

Store

Ambian

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2025

CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Amazing company, software is easy to use and great customer service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Many thanks to Zoey for a quick and friendly response. You are appreciated

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Thanks to Bonnie Gu, all of my questions are answered with an exceptional care. Wish her and all of CJ Staff keep their hard work!

Store

Joify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Liora! Thank you for your professionell work, you always manage all my questions, you always give me fast answers and always up date me with answers, thank you.

Using app

4 months

Total reviews

3

Average rating

5.0