CJdropshipping: Much Faster

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Minerva) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

Gwen is an exceptional customer representative. From the very beginning, she was friendly, professional, and attentive to our concerns. She took the time to listen carefully and make sure that every issue was addressed promptly and thoroughly. She consistently kept us informed and went above and beyond to make sure we had a positive experience. Her patience, understanding, and dedication to customer satisfaction truly made a difference. Thank you, Gwen, for your outstanding support.

Just had the best customer service experience since I joined CJ. Connie Jin help me with the supplier on a product I had questions on. She asked these questions as I waited. She understood all I asked and answered them quickly. I look forward to coming back and adding more products to my store just because of the customer service. Thanks so much Connie!

they do great work there to make my life easier

I wanna give a 10 star rating to RUTH, He does listen and proceed my request. thanks for your service.

I have work with Billy Shi (CJ customer Service) he is one of the experts that can take every steeps with you to resolve the issues and help with all possibilities.

Working with **Gwen** has been an amazing experience! As a small business owner, every detail and every dollar matter, and she has gone above and beyond to help us get started with CJ. She helped set up all of our products, coordinated directly with our manufacturers in China, and made sure everything was received and entered into the system correctly. She has also been incredibly patient in explaining our logistics options and fees, helping us make the best decisions for our business. Gwen is knowledgeable, responsive, and genuinely kind. Her dedication and customer service are exceptional, and I'm so grateful she is our CJ agent. So far, we are very satisfied with CJ's 3PL services and look forward to a long and successful partnership. Thank you, Gwen, for all your support!

I like the Human Agent. They are really helpful

Serill Ye has been an excellent CJ agent to work with. She is always responsive, professional, and quick to assist with any questions or issues. Her communication is clear, and she consistently follows up to ensure everything is handled smoothly. I truly appreciate her dedication, patience, and willingness to help resolve order and sourcing concerns promptly. Thank you, Serill, for your outstanding support and excellent service. It's a pleasure working with you, and I look forward to continuing our partnership!

I've been working with CJdropshipping for quite some time now and have had a great experience overall. The platform is easy to use, product sourcing is efficient, and communication has always been fast and professional. A special thank you to Sini Liu, who has been incredibly helpful throughout our cooperation. She is always responsive, patient, and does her best to help solve any issues that come up. Her support has made managing my business much easier. I look forward to continuing our partnership and highly recommend CJdropshipping to anyone looking for a reliable fulfillment partner.

Awesome customer service from Doki Huang. She responded quickly, helped resolve my concerns, and was very proactive in communicating with the supplier to make sure I received quality products. I really appreciate her support and professionalism.

The CJdropshipping app has been a reliable fulfillment solution for our store. Their support team was responsive and professional throughout the process. Gildan provided excellent assistance in helping us locate and resolve a private inventory storage fee issue, explained the billing process clearly, and answered all of our questions. Thank you, Gildan, for your support!

their product variety is great. but their support is amazing. Always available. Jade always does an amazing job for me as my assistant. Get the prime, as it comes with benefits. But you don't have to and they help you just as well.

Excellent customer service from Linda :)

Yuci, helped me out and got my orders fixed in a timely manner. Very professional

Box Chen i the BEST He took all the time he had to explain me and wait me to do it step by step. He is The Best.

Ich habe ein Produkt gesucht und "Ginny" hats innerhalb von 10 minuten für mich gefunden, echt Top!

Jennifer Xian from CJ Dropshipping was a huge help. I had a frustrating issue where my product kept showing "Sold Out" on my Shopify store even though there was plenty of inventory connected. She stayed patient, worked through it with me step by step, and helped me track down the cause so I could get my store live. Really appreciate the support.

Excellent support and outstanding customer service! I would like to sincerely thank both Connie and Timothy for their professionalism, patience, and dedication throughout our setup process. As a new Shopify merchant preparing for launch, we had many questions regarding order fulfillment, payment methods, CJ Wallet, Visa card payments, and overall workflow integration. Connie and Timothy always responded quickly, provided clear explanations, and made sure every concern was properly addressed. Their guidance helped us better understand the CJ fulfillment process and gave us confidence as we move closer to launching our business. Special thanks to Connie for her kindness and willingness to help, and to Timothy for providing detailed operational guidance whenever needed. We truly appreciate your support and look forward to a long-term partnership with CJdropshipping. Thank you, Connie and Timothy! — AZADA BEAUTY LTD