CJdropshipping: Much Faster

Paulo was amazing! Super patient and supportive even when I was really busy and tired. Helped me recover the order quickly and made sure everything was perfectly set up for my POD instructions. Thanks a lot for your great service!

My pleasure to talk to you!

Bonnie Gu, was fantastic with all my questions. She helped and assisted me with my new store authorization and shipping, as well as with inventory, to make sure everything was done correctly. She is friendly and very knowledgeable. Thank you a million stars :)

Box Chen from the support team fixed my unresolvable issue. Thanks for everything. CJ is the best.

Very good service, quick responses. Mrs. Leah Cheng helps very quickly and effectively. I can only recommend her.

Paulo helped us out confirming shipping fees and inventory levels for a product we plan on selling on our store's website. Was able to address these questions in a timely manner. Thanks, Paulo!

Des produits qui indiquent qu'il y a du stock alors que les stocks ne sont pas à jour. Ce qui veut dire que même sur votre boutique les stocks synchronisés sont faux !!! Extrait de la conversation avec le support CJ: "Since suppliers distribute inventory across multiple retailers, actual stock levels fluctuate daily. Real-time synchronization with our CJ system isn't feasible"

I am no longer using this supplier in my business due to ongoing issues that caused significant financial and reputational damage. Nearly every item customers received looked nothing like the photos shown in the listings. The products were extremely low quality, clearly sourced cheaply, and did not match the standards required to maintain customer trust. As a result, I received multiple complaints, returns, and ultimately lost customers. Order fulfillment was also unreliable, with late dispatches and tracking updates that caused platforms like TikTok Shop to auto-cancel orders. In several cases, customers received products without paying, leaving me to absorb the loss. When refunds were issued due to these fulfillment and quality issues, the supplier declined to take responsibility or provide reimbursement. Additionally, at the start of the relationship, I felt pressured to leave a positive review in exchange for proper support, which was unprofessional and concerning. Because of the consistent quality problems, financial loss, and impact on my brand, I have completely removed this supplier from my business and cannot recommend them to other merchants.

Amazing service – thank you Sam Huang! I had a great experience using this app. The customer service was fast, professional, and super helpful. Sam Huang went above and beyond to assist me and made the whole process smooth and stress-free. Highly recommend this app if you’re looking for reliable support and efficient service!

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

Great service for dropshippingI had use this platform for long time,quick shipping and fulfilling order. My agent Samantha is also responsive and quick reply.She always help me solve problems.

I’m extremely impressed with the customer support I received from CJdropshipping. Krise, went above and beyond to resolve my questions quickly and professionally. Their clear communication, patience, and friendly attitude made the whole process seamless. Thanks to Krise expertise, I felt confident placing my order and will definitely be back for future purchases. Highly recommend their service!

I had a great experience with CJdropshipping, thanks to Elem Miao! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again.

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

Lene’s service has been absolutely outstanding—she’s incredibly responsive, anticipates our needs, and delivers creative solutions before we even ask. Her deep understanding of our goals means she crafts strategies that hit the mark every time. CJ is a solid platform, but with Lene guiding us, it feels tailor-made and far more powerful.

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

huge shoutout to Maidie Tu for her outstanding support getting me set up with CJ’s 3PL services. She made the onboarding process incredibly smooth, answered all my questions quickly, and helped me save a significant amount of money by recommending better warehouse and shipping options. Maidie was proactive, professional, and genuinely cared about my business success. She made what could’ve been a complicated transition super easy. If you’re working with CJ, you’re in great hands with Maidie! Highly recommend.

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

This supplier is by far the best I’ve worked with, i was connected with John. The service is fast, professional, and always reliable. With their support, I’ve been able to scale my business and generate solid profits without any hassle. The product quality is outstanding and their shipping times beat everyone else. Truly a partner you can count on.

I've been using CJ Dropshipping for a while now, and I have to say their customer service is outstanding. Every time I have a question or need help, their team is quick to respond and always professional. I especially want to give a big shoutout to Billy — he's been incredibly helpful, patient, and responsive throughout the process. Whether it's checking on product availability or helping with order issues, Billy always goes the extra mile to make sure everything runs smoothly. Highly recommend CJ Dropshipping if you're looking for reliable service and great support!