All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2024

I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

I have gotten good help from Connie Jin and good knowledge from her; it is wonderful

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 10, 2024

Connie did an amazing job assisting me with my request! She was quick to respond and helped me effectively!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Great service, very informative and good support, especially by rebecca from the cjdropshipping team who was really helpful to me, would recommend to anyone starting out.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Cj support team are very helpful and were able to provide me with such important information in setting up the shipping and delivery process for my online e store business, as a new store owner trying to figure this all out on my own was a challenge, the support team from Cjs made it a whole lot easier,Enid Dong thank you for you ongoing support you where very supportive and fundament in the success of our conversation with out you help i could not take this next step closer to achiving my goal so Enid thank you again.

Store

NAYFENZ

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I get great personal service from Stacey as usual, very fast and efficient.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

CJ Dropshipping is a very reliable supplier. Their support is also excellent. July Chan ensures that every issue I have is addressed, making me feel confident that everything is taken care of.

Using app

12 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 22, 2025

Enid Dong is the best customer support agent

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time. Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions. Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Kribee Huang, Cj dropshipping customer service help is excellent providing information on how to process order. Kribee is upto front very helpful, wonderful. Thank you, Silverio

Store

Glowup

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.

Store

Lanoboo

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Very good customer service and fast, I recommend Thanks Angel!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

I've been working with Cj for several years, it's a great application. I would like to thank Cheria for her valuable help and good advice.

Using app

Almost 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

The app is very useful and the agents are very available. Estella is the best!” ?

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Lincy been very helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2025

Rebecca Lin gave me fast, accurate advice. Very satisfied, thank you very much. Thanks to CJ and your great system **** Alan Young was very efficient!! #Big thank you

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

CjDropshipping pretty much does it all, their website may look a little hard to navigate but it offers the most customisation of any other ones. Agents are always ready and super responsive towards any questions you might have, Zoey Zheng in particular deserves a shoutout. Really patient with me :)

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2024

Isabella Xie has been a pleasure to work with.

Store

Luetica

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

I was served by Ken and the service was very satisfying and delightful. I'd reommend CJ anytime.

Using app

Over 1 year

Total reviews

7

Average rating

4.1

5 / 5 Share

Oct. 2, 2024

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

Using app

10 months

Total reviews

3

Average rating

3.7