All reviews

Rating Breakdown

  • 5
    85% (2,150 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,209)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 12, 2026

I had an outstanding experience with Angel Li from CJdropshipping’s customer service team. She was incredibly patient, knowledgeable, and quick to respond. Every question I had was handled with clear explanations and genuine care. Angel went above and beyond to make sure my issues were resolved smoothly and efficiently. It’s rare to find customer service that feels this personal and reliable. Angel truly made the process stress‑free, and I’m grateful for her professionalism and support. She is a credit to the CJ team.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Easy to list product. Amazing AI agent support and Human support. Thanks CJ

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Hector Hao est un agent très efficace, je recommande, il m'a aidé a négocier le prix pour un produit en moins de quelques minute c'était réglé !

Store

DAREVIA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Bonnie helped me place the bundled order in few minutes, awesome support and very switched on and detailed

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

I’ve had an amazing experience working with Carman Wu at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Carman!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Outstanding support from Connie. Connie went above and beyond to help me diagnose a tricky technical issue. She spent a long time carefully investigating the problem, checking every detail, and making sure nothing was missed. Her patience, professionalism, and clear communication made a frustrating situation much easier to deal with. You can tell she genuinely cares about helping customers and getting things resolved properly, not just rushing through a ticket. Excellent support experience — thank you, Connie!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Great customer support, especially Bonnie

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Ken Yang helped me a alot to resolve my issues within minute

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Very reliable thanks to Bonnie Gu for fast responds, Its been a year i used CJ dropshipping and i had no problems with it. Honest and reliable.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Connie Jin was very helpful in solving my problem. The situation seemed hopeless, as no one could meet my requirements. Connie was efficient, quick, and competent in resolving my issue. I highly recommend her as a consultant!

Store

Lulita

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Excellent service from Emily Liu! She's been incredibly helpful with product sourcing and order fulfillment. Emily is responsive, professional, and always goes above and beyond to negotiate better prices and solve any issues quickly. Her support has made running my dropshipping business so much smoother. Highly recommend working with Emily Liu at CJdropshipping!"

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

I am very happy to report that my personal agent Adeline Wang helped me through a big mess with professionalism and personal contact. I was very frustrated due to a developer I had used to set up my e commerce store. I no longer work with this developer but she used her email to bind the store to my Cjs account. I had emaied the person to take her name off my account and she never responded. So I was stuck. I couldnt get orders to go thru bc my payment system had been set up with her email. Once I explained all that my agent Adeline went to work and after some verification and screenshots, she was able to get the store linked to me! I cant explain what a relief that was! If asked I would highly recommend her to help with your account.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great customer service ! Angel is amazing

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Très bon service client

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 7, 2026

Excellent customer service! Ken is really helpful he walked me through how to resolve my concern. Thanks Ken

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

I'm very lucky to have Jocelyn, I've worked with her for couple weeks now and I can say shes the best. After struggling with finding good supplier with great product costs + shipping cost she helped me solve that problem, now I can comfortably make profits while having a very good COG and shipping cost. I highly recommend her for anyone starting out or struggling.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Amazing and fast service especially customer service name Elina That help me on the shipping method. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you for the amazing works and thanks again for the fast response. Love it!!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Amazing support from Leah! I had some issues with product variants and syncing, and Leah helped me quickly and professionally. She responded fast, explained everything clearly, and guided me step by step. Excellent service — thank you, Leah!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I had a great experience taking to Arina Dong on CJdropshipping, she answered all my questions regarding stock control/shipping methods and she is very responsive and helpful, definitely recommend! Thank you Arina! Excellent customer service.

Store

Avex

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Bonnie provided excellent customer support. She helped me resolve my issue quickly and efficiently by switching the shipping method fast and without any complications. Her communication was clear, professional, and very helpful throughout the process. Thanks to Bonnie, everything was handled smoothly and easily. I truly appreciate her support and outstanding service.

Using app

5 months

Total reviews

1

Average rating

5.0