All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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5 / 5 Share

Sept. 18, 2024

Really easy to use and the staff are really helpful, especially Connie!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

I've had such a great experience with Kaycee Chen as my agent! Super friendly and helps me resolve my issues really quickly. It felt like they genuinely cared, and were eager to help. One of the best customer service experiences I’ve had!

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 17, 2024

Rebecca in customer support, SUPER helpful, and patient! Just a newbie, going through the order fulfilment process, and making sure all processes work, thank you so much!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

I just started drop shipping and was hoping to get the best treatment and help from CJ drop shipping. One day I texted customer service for help and I met an angel. Her name is Skylar Dai. She took me through the process with patience and upmost professionalism. From sourcing till Shipping, she was right there all the way. I am grateful to her and I know she must be an asset to your company.

Store

titoama

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Hello. Thank you Box Chen for always responding when I need assistance. I just asked on a Sunday afternoon and he responded to my inquiry. Wonderful manager.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

Connie helped me a lot with a problem with the product listing. She was very patient with me as a beginner. Many thanks.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

We have been using cj for about a year and it has been an excellent experience they have assigned us two agents that have been with us the whole way providing us consistent consideration the whole way through. Thank you See Zhang, and Barry you guys have made this a smooth experience and with confidence we are glad to keep working with you and to have you as our agent specifically you See Zhang! Lets keep working on bringing one of the best stores the world has to offer thank you! Thank you my friend. Prosperity to you as well.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Wir sind sehr zufrieden mit dieser App. Besonders gut finden wir, dass wir einen eigenen Agenten haben der sich um uns kümmert. Unser Agent heißt Amy Huang und ist sehr hilfsbereit. Sie antwortet sofort und kümmert sich blitzschnell um unsere Anliegen und Fragen.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

Gildan is very helpful and friendly , she always also respond on time

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 12, 2024

Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.

Store

Zuinda

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 12, 2024

Very nice service! Fast reaction and honest advise/help.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

TOP A++++++ from Rebecca

Store

coolhot

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

I have Sold over 1600 orders with cj and i have had zero Issues, i,v Been Using Sulee Li, she Helped Me a lot and i will keep using cj

Store

GEVONA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Been using CJ for a year now and they are always very helpful and fast with the communication and problems. Especially Sulee Li has been helping with all the pricing and sourcing products quickly. She is the best agent to have!

Store

desialy

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

I am so happy with the help I receive from my agent Bring. He is easily accessible, always thinks along with me and nothing is too much to ask. Bring is an agent who really listens to you and thinks in terms of solutions, this is necessary in the ecom world and Bring fits in very well with this. I have never worked so well with an agent before. Thanks to Bring, my business runs smoothly and every obstacle is meticulously tackled and resolved. I recommend CJ and especially Bring if you want good support.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

Rebecca was a pleasure to work with and easily able to get any job done!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Zoey! She was such a great help and walked me through an issue to help me get me sale that was abandoned!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

I am very happy with my agent (Joean). He helps very quickly and there are no problems. I can only recommend him. The processing is very fast and I get direct help with any questions.

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2024

Great service from Bellica! Very helpfull and responds fast. I am very happy with CJ's customer service

Store

Villeso

Using app

7 months

Total reviews

2

Average rating

5.0