CJdropshipping: Much Faster

Terrible customer service, and they never actually ship orders. I waited for my order to be shipped, but it remained pending until I contacted them—only to find out the product was out of stock. That’s when I realized they weren’t reliable, so I removed all their products from my store. Awful company. Always look into why a company has bad reviews rather than just the 5-star ones. Total scam.

Customer Service is very fast, agent Box Chen was of great help

As a new shop owner, i had lots of challenges such as how to synchronize, the authorization section, customization, … CJ Customer support Zoey is fantastic, also my agent Isla is excellent always updating me and answering my questions at any day and any time

Bellica is very good to work with. I had an issue regarding shipping and wanted to avoid a specific courier. Bellica listened to my concern and allowed me to select which couriers to use for my business. On top of that, when bringing up queries she was there to answer them most times of the day, and she always responds and follows up with my questions going out of her way to keep me updated!

This review is about my agent, April Wang. April has been incredibly reliable and responsive, always handling my inquiries efficiently and with great attention to detail. She will always suggest recommendations or alternatives products if the original ones are out of stock. I’ve been working with them for over a year, and their service has consistently exceeded my expectations.

Thanks to the customer support, espiecially Ken for the good support

Great service from Connie Jin

April has been awesome every time I had issues or questions, she is helpful and patient with me. After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.

So far I have nothing to complain about, the support staff are very attentive, and I am very grateful to Agnes who was very kind in informing me about what I needed.

This review is about my agent, Kristy, not about the CJ app. Kristy is very responsible and efficient. My queries and issues are always attended to quickly and well.

I'm working together with Aron Lee. I could not be happier with my assistent to work with. I can really recommend CJ to start your online business.

I just wanted to take a moment to express my heartfelt thanks to Cucheng for their incredible support during a challenging time. Their guidance and expertise were instrumental in helping me resolve a critical issue with my drop shipping business. Thanks to their expert advice, I was able to fix the problem and get my business back on track. I'm thrilled with the outcome and grateful for their help. Cucheng truly went above and beyond to ensure my success, and I couldn't be more thankful.

He offers outstanding assistance and is very friendly. He is always willing to help with any questions and does so in a professional and polite manner. His support is truly appreciated."

Good customer service. I am able to contact human staff at any hour of the day and get a fast response. Willa has also been incredibly helpful with all my questions and is very prompt with her responses. Great support!

Walton my agent has been fast at sourcing products and good at making sure the quality of the product is good. I'm able to craft some good offers with the quotes they give for products.

New small business owner. Came across the CJDropshipping app on Shopify. From the products to the customer support, absolutely incredible! Love this dropshipper! Thanks to Eileen for the help with my shipping questions! You are the best!

At first, I thought CJ Dropshipping was the best option for my business, but now they are extremely disappointing. They are incredibly inefficient: they don’t update their inventory, and 3 or 4 days after placing an order, they casually tell you the product is out of stock—when your inventory shows thousands available! Their support is awful, responding with vague excuses and never actually solving any problems. Shipping is painfully slow, and if your order has more than one product, it turns into a complete disaster: delays, mix-ups, and constant errors. Totally frustrating and disappointing. I wouldn’t recommend CJ Dropshipping to anyone looking for a reliable supplier.

Superb service. kribee Huang made the process easy and straight to the point.

Very Helpful recommend this app

Merci à Zoey pour m'avoir aidé dans le statut de mes commandes