All reviews

Rating Breakdown

  • 5
    90% (2,301 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,366)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

Great Support by "Alan Yang" . Understands my question, communicates well and respons quick! 5 Stars to "Box Chen", gives better and more helpful answers than hours of research on google

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

It's been a great experience working with CJ Dropshipping. April is an expert Customer Service Manager. She is very responsive and helpful, and she gives valuable advice on how to move products within the e-Commerce arena. We are grateful to have partnered with CJ Dropshipping, and we are thrilled with April's outstanding service, as we take our business to the next level.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

I have been using CJ Dropshipping for a few months now, and i am very happy with my choice to use this platform. Till now i haven't had a single negative experience. Professionalism, kindness, and dedication of my personal agent Ashley have helped me overcome the initial uncertainties I had when starting out. Ashley is always quick to respond and continues to support me every step of the way. CJ offers top-notch customer service, a great and professional customer support team and hight level services.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

I am simply delighted with CJDropshipping and have only ever had great experiences with the support, especially with Shinco Zhao, who has been able to help me with all my problems so far.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Bin Han's support made CJDropshipping great!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Super Support und vor allen Dingen die schnelle und kompetente Bearbeitung bzw. Beantwortung meiner Fragen ist wirklich eine super Organisation von CJdropshipping. An dieser Stelle herzlich Dank an Billy. Super!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

got great support from Arina Dong which made it easy to use CJdropshipping.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 12, 2024

Great partner for dropshipping and so far everything has gone well with my orders. The customer support with Arina Dong is also always very supportive and solves my problems.

Store

Lumerix

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

I have gotten good help from Connie Jin and good knowledge from her; it is wonderful

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 10, 2024

Connie did an amazing job assisting me with my request! She was quick to respond and helped me effectively!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Great service, very informative and good support, especially by rebecca from the cjdropshipping team who was really helpful to me, would recommend to anyone starting out.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Cj support team are very helpful and were able to provide me with such important information in setting up the shipping and delivery process for my online e store business, as a new store owner trying to figure this all out on my own was a challenge, the support team from Cjs made it a whole lot easier,Enid Dong thank you for you ongoing support you where very supportive and fundament in the success of our conversation with out you help i could not take this next step closer to achiving my goal so Enid thank you again.

Store

NAYFENZ

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

I get great personal service from Stacey as usual, very fast and efficient.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

CJ Dropshipping is a very reliable supplier. Their support is also excellent. July Chan ensures that every issue I have is addressed, making me feel confident that everything is taken care of.

Using app

12 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 22, 2025

Enid Dong is the best customer support agent

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time. Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions. Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Kribee Huang, Cj dropshipping customer service help is excellent providing information on how to process order. Kribee is upto front very helpful, wonderful. Thank you, Silverio

Store

Glowup

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

The platform has been great. I'd like to give a special mention to the customer support team, particularly Anthony, for always providing prompt and helpful responses, usually within the same day or next. The new user interface is clean, easy to use, and makes the app more enjoyable overall.

Store

Lanoboo

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Very good customer service and fast, I recommend Thanks Angel!

Using app

12 months

Total reviews

3

Average rating

5.0