All reviews

Rating Breakdown

  • 5
    96% (2,023 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2024

The CJ team is great, especially Connie who always seems to have the answer for when I need her. Great and straight forward platform!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2025

I remain very satisfied with CJ. The platform is reliable, and the services make the process smooth and efficient. A special thanks initially to Sena for her great support and clear communication. My current agent, Doki Huang, has continued this excellent level of service with fantastic responsiveness and help. Overall, a consistently great experience!

Store

Ma boutique

Using app

12 months

5 / 5 Share

April 13, 2024

Im working with CJ and Jolee my agent is always there for me and helps me a lot with my work!

Store

Menoa

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Store

Flexhip

Using app

11 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 17, 2025

Been using CJ for a while now and so far have had good experience. My agent Stacey Ya and Box Chen have been very helpful as well as many others who have been there to help whenever needed. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved. This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Amazing sourcing app and great support team! Sena is the best agent i ever worked with, super fast answer and always do everything to help. I recommend 100% !

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

I'd like to thank ZEKI for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!

Store

Pazlo

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 10, 2024

Rami Wu, Shopify help is fast precise and always seems to solve my problems within minutes. Rami Wu is the one that helped me last and he was so knowledgeable and wonderful it wasn't funny. I mean he knew really knew what he was doing. And I think he should get like 20 Stars no heck a hundred Stars.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Ashely Wu has been very helpful, I highly recommend her as an agent. Very professional and knowledgeable regarding sourcing and fulfilment. 5 stars!

Store

Elixara

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2024

Very impressed by the customer service. Leila Z. has been very helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2024

Very very happy with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting me in sourcing my products and helping me get the best rates. I believe CJ sets the industry standard for B2C. I have been working with Steph and using this platform for over 4 months now and def recommend this so far over competitors like DSers/AutoDS/Zendrop

Store

Alouros

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2024

Eugenia Deng at CJDropshipping provided the best customer service. She was very knowledgable, and answers all questions precisely and to the point. Thank you

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

My agent was very helpful and always available to my questions her name (Harper) thank you for always assisting me

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Jolie Zhu has been very patient, courteous, professional and prompt for all of my inquiries. I've been having severe issues with suppliers and manufacturers but Jolie help me resolve all the issues quickly before any escalations. Thank you..

Using app

10 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 8, 2024

Excellent customer service and the agents are very helpful.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2024

Geweldige snelle en goede communicatie. Fijn geholpen door Gildan

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

There was a problem, but Mrs. Kaycee Chen helped me with excellent customer service.

Store

Hamburg

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

I have been using CJ for a while now for many different stores. I always deal with Luna, she is amazing. She has helped in many ways and always very quick to answer. I will be using CJ and working with Luna for as long as I can.

Using app

3 months

Total reviews

5

Average rating

5.0