All reviews

Rating Breakdown

  • 5
    96% (8,708 ratings)
  • 4
    2% (147 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (173 ratings)
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4 / 5 Share

Feb. 21, 2021

William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.

Using app

6 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Jan. 18, 2021

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

Store

Sanaqua

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Dec. 31, 2020

Is a good app for dropshipping business start up .Makes dropshipping more systematic and more easier.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Dec. 30, 2020

Good service to start your business, I used them 1 and a half year now to start all my dropshipping businesses, the shipping time is around 10-30 days depending on the destination and the price is really good. 4/5 stars.

Using app

About 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Dec. 29, 2020

So far for me CJ is the Best Dropshipping, it’s really easy to use, good choice for new drop shippers. And I have my helpful agent Frank Shi always standby, thanks a lot to him.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Dec. 22, 2020

They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.

Using app

3 months

Total reviews

7

Average rating

2.9

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Dec. 16, 2020

Very good alternative to AliExpress. Allows you to process orders with better delivery times than AliExpress. Really professional service despite the time differences it can have with your personal agent (I'm based in France) but you can still contact the chat employees who are very reactive! My personal agent Sharon is very attentive and does her best to provide solutions to each request. However, there are always improvements to be made on the platform itself (to better track customer orders, filter them and export them faster) but this concerns web development and is therefore another subject. I recommend the application, if you don't work with an agent yet.

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Nov. 7, 2020

Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.

Using app

10 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Oct. 30, 2020

The app is not user friendly, however the support from the agent - Danny is good. Would be a great app if the user interface is much more friendlier and easier to use. There are more room for improvement.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Oct. 12, 2020

The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Sept. 23, 2020

i work with CJ since few months now and it's a good service and also i have my personal agent that always help me

Using app

7 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

Aug. 21, 2020

I used this app for my store. Thanks the agent Frank Ye. They provide professional service and fulfillment.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

July 16, 2020

the app works well. the cj team and the cj chat are fast. a big thank you goes to Skye who helps me to solve the problems of the activity. always available. a tip: more languages for the mobile app Sissi from Italy

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

July 16, 2020

Thank you Bianca for always supporting me in finding products, checking orders status. CJpacket is also a good shipping line in this pandamic time.

Store

Vight

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

July 13, 2020

Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

July 6, 2020

Great customer service provided by the agents. My agent have been very helpful in explaining things to me and getting me the answers I need really fast. Customer service wise 5 Star. App wise can be a bit confusing. Hoping that prices can be negotiated further down the road.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

June 5, 2020

Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

June 4, 2020

One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

June 11, 2020

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️

Using app

10 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

4 / 5 Share

June 3, 2020

Really good customer care service. They are very kind and fast on reply. No need to wait for hours.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!