CJdropshipping: Much Faster

I got help from Elara and it's was very helpful. Thank you very much

Franchement, ils sont tres Pro. une Très bonne expérience avec CJ Dropshipping. Le service client est très réactif meme à 2h du matin et répond rapidement aux questions. Mon agent Alley est particulièrement professionnelle, toujours disponible et trouve une solution à chaque problème rencontré. Je recommande CJ Dropshipping à tous ceux qui veulent tester leur produit en Ecom. C'est une belle alternative!

I had an issue with an order due to an incorrect address, and I had very little time to update the tracking information in my system. I really appreciate the support team's help, especially Bruce and Glidan. They were patient, responsive, and helped ensure the correct address was updated and the order could be shipped properly. A special thank you to Bruce and Glidan for their excellent support and assistance.

A great platform to source from. My agent, Ariana, is very attentive and supportive. She has been instrumental in navigating the platform, helping me customise packaging, test orders, change product links and more! Ariana is quick to help and replies very fast. I couldn't be happier with the service. Highly recommend!

Billy Shi was super helpful and patient walking me through the CJ fulfillment and inventory sync setup. Got everything sorted quickly. 5 stars, highly recommend!

Great experience working with Connie Jin. She was patient and clear, took the time to understand exactly what I needed, and answered all my questions precisely even when the setup was a bit specific. She helped me get my product, gift, and shipping configured correctly. Highly recommend. Thank you, Connie!

Ich bin zufrieden damit, Customer Service hilf mir sehr, besonders Linda Feng.

Linda est au top et a su répondre à mes questions

I am absolutely satisfied with the service. Louis Wang was very helpful, professional, and answered all my questions clearly.

Louis was super helpful and responsive. I needed help setting up bundle products for my store and he walked me through the whole process clearly and quickly. Made what seemed complicated really straightforward. Great agent, would recommend requesting Louis specifically. 5 stars!

My agent, Everly, was very responsible, patient, and efficient. She helped me solve a lot of problems. Very appreciate!

My CJDropshipping agent Young Yu is providing a fast and effective solution when products added to my store were showing incorrectly in My CJ store products.

Great dropshipping app with excellent customer support! I recently had an issue connecting my old account to my new Shopify store. The CS team was very helpful and successfully resolved the backend issue for me so I could resume my business. Highly recommended

Thank you, Connie, for your support and patience. You were extremely helpful in resolving the issue I was experiencing, and I really appreciate your guidance throughout the process.

Très bonne expérience avec CJ Dropshipping. Le service client est très réactif et répond rapidement aux questions. Mon agent Connie est particulièrement professionnelle, toujours disponible et trouve une solution à chaque problème rencontré. La communication est fluide, le suivi est sérieux et je me sens accompagné dans le développement de mon activité. Je recommande CJ Dropshipping à tous ceux qui recherchent un fournisseur fiable avec un excellent support. Merci à Connie pour son aide et son professionnalisme !

6/15/2026 - Connie provided exceptional customer service and responded very quickly to my request for product certifications. She was professional, helpful, and efficient, and she made the process much easier by getting the documents I needed right away. I truly appreciate her fast response time and excellent support. Thank you, Connie, for your outstanding service! I would like to Also recognize Elara Liu for her outstanding customer service and technical support. Elara stayed with me throughout a very complex warehouse mapping and TikTok Shop integration issue. She patiently investigated warehouse synchronization settings, warehouse address mismatches, shipping configuration concerns, and TikTok Shop warehouse connections. What impressed me most was that she remained engaged until we identified the root cause of the issue and guided me through the correction process step by step. Her professionalism, patience, responsiveness, and willingness to help were exceptional. Thank you, Elara, for going above and beyond to assist my business. Your support was greatly appreciated and made a significant difference in resolving the issue. Highly recommended! Elara, Ruth & Connie Jin (Customer Service) provided excellent customer service and was very helpful in answering all of my questions. She was professional, patient, responsive, and made sure my concerns were addressed promptly. I truly appreciate her support and dedication to providing a great customer experience. Thank you, Ruth & Connie, for your outstanding service! Highly recommended.

Quilla has been of great help, very reliable and fast

CJdropshipping has become a valuable partner for the Relaxio MFA. From product sourcing and order fulfillment to logistics and future branding projects, CJ consistently provides a reliable and professional service that supports our operational needs and long-term vision. We would especially like to thank Elva Wang for her professionalism, patience, dedication, and exceptional support. She is always responsive, provides clear explanations, and is genuinely committed to finding the best solution whenever assistance is needed. As Relaxio MFA continues to expand its product selection, develop complete kits, personalized packaging, and future inventory solutions, having a reliable partner like CJ makes every project easier to manage. We also appreciate CJ's continuous efforts to improve shipping solutions, simplify logistics, and provide a smooth experience for both sellers and customers. Customer satisfaction has always been one of the core values of Relaxio MFA. Working with a trusted partner like CJ helps us maintain high service standards and deliver the best possible experience to our customers. We highly recommend CJdropshipping and would like to sincerely thank Elva Wang for her outstanding professionalism, dedication, and continuous support. Fabio Relaxio™

10/10 – CONNIE & AGENT SHERRY! This is my first time using CJ Dropshipping. Previously, I worked with external sourcing agents, and after hearing several recommendations about CJ, I decided to give the platform a try. To be honest, my initial experience wasn't the best. I often felt like I had to chase my assigned agent for assistance and updates, and unfortunately, I wasn't getting the support I expected. Thankfully, I was eventually assigned Connie and Agent Sherry, and they completely changed my experience. From the very beginning, they went above and beyond to help me. They solved problems that had been left unresolved, answered all of my questions quickly and thoroughly, and treated me with incredible professionalism, kindness, and patience throughout the entire process. What impressed me most was their willingness to help and their genuine dedication to finding solutions. Nothing felt like too much trouble. Every interaction was smooth, efficient, and reassuring. They made me feel like a valued client and gave me confidence in both the platform and our future cooperation. Because of Connie and Sherry, I now look forward to building a long-term partnership with CJ. I will also be expanding my use of their services across additional brands in the future. A huge thank you to both Connie and Sherry for their outstanding support. They have exceeded every expectation I had and have been an absolute pleasure to work with. I highly recommend them to anyone using CJ Dropshipping. They are truly exceptional!

Personal agents are very helpful. Billy Shi answered every question i had very fast.