All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
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5 / 5 Share

April 17, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Using this platform has been a great experience. The site is user-friendly, and their extensive product catalog makes finding what I need a breeze. Whenever I have inquiries or need help locating specific items, their customer service team is always prompt and helpful, with Doki Huang standing out for exceptional support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

Very good help and support in the chat, Thnx Aurora

Store

Zenora

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 16, 2024

Agent Suki Huang has been great to me, responds incredibly quick, helps me with whatever i need and hasn't disappointed me at all. Its been great having him.

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2024

So far loving CJ shipping. easy to setup. Versatile with lots of products. Knowledgable support Sita Cui for example was very helpful

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2024

Chloe Zhang went out of her way to assist me. Her response was fast & efficient.

Using app

About 2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 15, 2024

Prompt assistance, courteous staff, exceeded expectations, excellent service, highly recommended.

Store

Loyabi

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2024

Provided excellent service

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2024

Gildan Wu is great. she helped me to get the tracking information and how not to send email directly to customer. That way i can send customer last mile tracking no of the country so they can trace with local company. it was good service of CJ. Luria Xie also very helpful. i was struggling with custom packaging. She showed me step by step guide to add to the product. Great support

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2024

Super impressed with agent Sita Cui! She reply fast and really helphul. Highly recommend!

Store

AFFENTY

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2024

The CJ team is great, especially Connie who always seems to have the answer for when I need her. Great and straight forward platform!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2025

I remain very satisfied with CJ. The platform is reliable, and the services make the process smooth and efficient. A special thanks initially to Sena for her great support and clear communication. My current agent, Doki Huang, has continued this excellent level of service with fantastic responsiveness and help. Overall, a consistently great experience!

Store

Ma boutique

Using app

12 months

5 / 5 Share

April 13, 2024

Im working with CJ and Jolee my agent is always there for me and helps me a lot with my work!

Store

Menoa

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Store

Flexhip

Using app

11 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 17, 2025

Been using CJ for a while now and so far have had good experience. My agent Stacey Ya and Box Chen have been very helpful as well as many others who have been there to help whenever needed. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved. This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Amazing sourcing app and great support team! Sena is the best agent i ever worked with, super fast answer and always do everything to help. I recommend 100% !

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

I'd like to thank ZEKI for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!

Store

Pazlo

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 10, 2024

Rami Wu, Shopify help is fast precise and always seems to solve my problems within minutes. Rami Wu is the one that helped me last and he was so knowledgeable and wonderful it wasn't funny. I mean he knew really knew what he was doing. And I think he should get like 20 Stars no heck a hundred Stars.

Using app

22 days

Total reviews

1

Average rating

5.0