All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
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5 / 5 Share

Oct. 18, 2023

i am really happy with the support of my agent. she is really fast and always knows what to do. i love working with her

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

I've been working with Vita as the supplier agent for my online store. Her reliability, promptness in communication, and understanding of my product needs stand out. While there are many choices in the industry, it's her straightforward professionalism that keeps our business relationship strong. Without hesitation, I give her a five-star rating.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Ruth is an absolutely hardworking and wonderful agent, she replies quick and is efficient with her work.

Store

HIMHER

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Jolee has been very helpful with sourcing, customising and answering all my questions about my products/issues. The level of customer support I have had from Jolee has been exceptional!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

Loker Wang's customer support for dropshipping is unparalleled! Every query was handled promptly, and he showcased in-depth knowledge about the products. The seamless communication made the entire process a breeze. Highly recommend for anyone in need of top-notch dropshipping support!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2023

Makes my life easier. Easy to add to store and sync my private inventory. Great support from the team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

The best experience as a dropshipping platform. My agent, Surind, is very much present and helpful. I really can count on his support, when something arises. Person with a very deep knowledge on his field. I can only recommend CJdropshipping to anyone.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

It is pretty amazing what you can do working with CJdropshipping, and I have had very helpful staff like Box Chen in customer service guide me through my confusions! Takes some getting used to, but anything worthwhile is worth spending some time to learn.

Using app

16 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 11, 2023

Best Supplier, they make sure the Quality of products and are really helpful in solving problems if you face any during sourcing.

Store

Obsesie

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I have to compliment my Agent; Erica Zhang. She offers unique opportunities, lightning fast responses and showcases incredible understanding of the service. It was easy to build a relationship and understanding - she goes beyond the application as a service and ensures compatibility and unique solutions to everyday problems. In regards to the application - the interface is simple to use, has great compatibility to all major e-commerce platforms and above all offer great competitive prices. You can sleep well knowing all orders will be fulfilled.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

great app and top service. also Cherry Xu as my private agent is very helpful! Perfect!

Store

FELLOWA

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2023

I've just started working with CJdropshipping and so far Roxanne has been giving me great service and is always ready to answer my questions.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Cj customer service is awesome. I had an issues of late shipping with many products and also with the returns. I contact with CJ customer service on whatsapp and Ms. Leah did a tremendous job for me and resolve all my issues on time. Thank You Leah and CJ

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great communication always there to fix something if needed, very helpful and fast responding. Their team will also help you find the best prices and best manufactures - they really helped me make the next steps in my business

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

The customer service for CJdropshipping has always been excellent. Fionnula helped me with my recent issue. She was very quick to respond and provided me with resources and guidance to solve my problem.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

July 24, 2025

Cj is currently my favorite Platform to fulfill all my orders. My Agent Talisa is always by my side to help me in all the different areas, it´s so great to have a person like her helping me out. I can definitely recommend CJ for your Dropshipping business

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

CJ Dropshipping agent Cristina Chen was very pleasant, friendly, quick, and very knowledgeable. She helped me save a sale by negativing the way to track an order. I'm new to CJ Dropshipping and was not sure how to get the carrier tracking number to provide to my customers. She quickly assisted me and provided all the helpful information I needed. A million stars go to Cristina's superior customer service! Sincerely, Teresa's Fashionista LLC

Using app

4 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Oct. 19, 2023

Great app, love it!! great support Sita Cui is a great CJ agent, replies very quick! thank you!! Aoki is too great as well!! same for Rebecca Lin! :)

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Great support from malio. I had issue with fulfillment, supported very well with payment , fulfillment and processing. Fantabulous malio. Thanks for your support.

Store

Chefio

Using app

2 months

Total reviews

27

Average rating

4.1

5 / 5 Share

Sept. 27, 2024

I had the pleasure of working with Vincy! Her communication is outstanding, with lightning-fast replies, and she goes above and beyond to help resolve any issues. I highly recommend her work and her servife. Thank you for helping our business grow

Using app

Over 3 years

Total reviews

1

Average rating

5.0