All reviews

Rating Breakdown

  • 5
    92% (2,336 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,401)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 27, 2026

I’ve had an excellent experience working with CJdropshipping, and in particular with Soya. Soya is truly an essential link between my customer service team and CJ. She responds quickly, thinks proactively, and consistently follows up until issues are fully resolved. In a dropshipping business where speed and clarity make all the difference, that level of support is not a luxury — it’s critical. What I value most is that she takes ownership. She doesn’t just pass messages along; she makes sure things actually get done. That reliability creates stability in our operations and directly impacts our customer satisfaction. Without Soya’s support, it would be significantly harder to manage volume and maintain service standards. She makes a real difference in our day-to-day business. Thank you, Soya — your work is highly appreciated

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Excellent support from Zia (CJ Dropshipping). Zia has been consistently fast, clear, and highly efficient in handling every request. Communication is smooth, follow-ups are well managed, and solutions are always provided promptly, even in urgent situations. Her professionalism and dedication truly stand out. Very satisfied with the support received. Highly recommended.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Solid Platform with Great Support CJ Dropshipping has been reliable for my business overall. Agent Zara has been excellent - responsive, clear communication, and always helpful in resolving issues.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Macie has been fantastic in helping me source the right products. She’s great at liaising with suppliers, ensuring everything runs smoothly, and always keeping me informed throughout the process. Her professionalism, attention to detail, and proactive approach make working with her a breeze. I highly recommend Macie to anyone looking for a reliable sourcing partner.

Store

ELORYN

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Billy was very helpful and patient when assisting me on the CJ Dropshipping dashboard. He walked me through the process and was very thorough.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

A special shoutout to my agent, Billy Shi, who is quick to respond and incredibly helpful. He perfectly understood the mandatory customs requirements for Korea and guided me on how to manage Tax IDs efficiently through the system. He consistently provides great support, which makes a big difference for my Shopify store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Working with agent Kailey has been a pleasure; she is attentive, efficient, and always goes the extra mile to ensure everything runs perfectly. Thank you CJ for your great service and for your professional agent!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

I've been working with Kailey as my private agent at CJDropshipping and she has been absolutely outstanding. From sourcing products from suppliers to making sure every order is fulfilled accurately and on time, she handles everything with professionalism and efficiency. She is incredibly responsive, proactive in solving issues before they become problems, and always goes the extra mile to get me the best deals. Having Kailey on my side has made running my business significantly smoother. If you're lucky enough to get her as your agent, you're in great hands!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

I had a fantastic experience with CJ Dropshipping. My agent, Rare, went above and beyond to help me achieve my goals. The communication was clear, and Rare was very patient in guiding me through the process. It's great to have such reliable support. Highly recommended!

Using app

--

Total reviews

89

Average rating

4.8

1 / 5 Share

Feb. 26, 2026

This is terrible. Orders are always pending processing, tracking information is never updated, and customer service replies are always stuck in a queue. I do not recommend this app.

Store

My Store

Using app

1 minute

5 / 5 Share

Feb. 25, 2026

I love CJ, great supplier. Thank you to Gwen, my agent, she's a fantastic assistant. Had a great experience using their service.

Store

Expansh

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

I’ve had an amazing experience working with Yuci at CJDropshipping! She is incredibly responsive and fast at resolving all kinds of issues, from order delays to special requests. Her professionalism and proactive approach make my business run much smoother. I am truly grateful for her constant support and highly recommend her service to anyone looking for a reliable agent. Thank you, Yuci!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

I’ve had a great experience with CJdropshipping so far. The platform is smooth and the fulfillment process is efficient. Special thanks to Iris — she was extremely helpful, responsive, and professional throughout the whole process. She answered all my questions quickly and made everything much easier for me. Having a supportive agent like Iris really makes a difference. Highly recommended!

Store

NOVAIR

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

I have received good n prompt response from Yuci since day one I registered with CJ Dropshipping. She is also rather helpful in resolving some of the issues which I had during importing product from CJ. And glad to have her be my agent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Billy is honestly a great agent to work with. He’s very responsive, helpful, and always tries to find the best solution. Even when I have a lot of questions or need to double-check things, he stays patient and professional. What I really appreciate is that he doesn’t give generic answers , he actually takes the time to look into things and genuinely wants to help. It makes the whole process much smoother and more comfortable. I’m really happy to be working with him.

Using app

--

Total reviews

15

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

je remercie Billy pour son professionnalisme et la rapidité à me repondre a toute mes questions avec gentillesse !

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

I just made my 1st sale. at the beginning I struggled to understand the app, but listing was vey easy and sale order was processed so smoothe. and agents were there to respond and assist right away. Bonnie understood my questions and answered right away .I highly recommend this cj dropshipping app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2026

Great support!!! many thanks to CJ for being there when needed!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2026

I've been using CJDropshipping for a while now and the experience has been great, especially thanks to my private agent Gwen. She's been an absolute game-changer for my business. Her response time is incredibly fast and I never have to wait long to get answers or updates. Whether it's sourcing new products, resolving shipping issues, or just keeping me in the loop on my orders, Gwen is always on top of it. She genuinely cares about helping you succeed and goes above and beyond to find solutions. If you're looking for a reliable fulfillment partner, I highly recommend CJDropshipping and make sure to ask for Gwen!

Using app

24 days

Total reviews

1

Average rating

5.0