All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2025

Angel solved my problem instantly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Thanks Angel for your help !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Bonnie Gu was incredibly helpful! I had a major issue with some orders, and she was able to resolve everything with patience and kindness.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Angel was super helpful and guided my perfectly through my issue

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

An amazing platform to work with! CJ Dropshipping is an incredibly smooth and reliable platform for anyone running an online store. The system is easy to use, deliveries work perfectly, and the integration with Shopify is seamless. Their support team is truly world-class – I recently received help from Billy, who was quick, knowledgeable, and very friendly. He solved my issue immediately and made the whole process simple and professional. I can highly recommend CJ to anyone who wants to work seriously with dropshipping and values stability, transparency, and outstanding customer support. Thank you Billy. — Daniel, Sweden

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

connie is a good agent to have conversation with all my enquiries. fast replies and very well in communication

Store

AZVA

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Store

AFNAN

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

I had such wonderful and smooth experience with Angel! I was guided step by step complete with screenshots which is so helpful!! She was also very patient with me while I navigated my way to the correct area to resolve my issue! This is some of the best customer service! Thank you Angel for your patience and guidance and thank you CJDropshipping for having such wonderful team members like this!!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

I just wanted to say that I’m really happy and satisfied with your service! The platform is very useful, the product sourcing works great, and the support from your agents has been excellent. Everything is clear and professional – I truly appreciate your help and the fast responses whenever I need assistance. Thank you for your dedication and for making the dropshipping process so much easier. Keep up the amazing work!

Store

Luma

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

The customer servis Billy Shi is perfect, very fast and its easy to understand. It helped me a lot.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Sam Huang was extremely helpful and professional. He quickly understood my issue and guided me through every step with patience and clarity. I really appreciate his support and dedication — excellent service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

excellent service.I’m happy from the human agrnt (Mis. Luna). However, this my second order which is out of stock, which seems to me a challanging for shopping.

Store

Dr.Sam

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Customer support is really good at CJ. Especially Connie Jin who is really helpful and responsive.. great experience overall.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Vjec was excellent! His instructions worked very well!

Store

Porvana

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2025

Excellent customer service! I had a small issue with a previous sample that arrived slightly damaged, and I was concerned about future shipments. Gildan from the CJ Dropshipping support team was super responsive and helpful. He took the time to make sure my concern was passed on to the fulfillment team and ensured that the next package would be better protected. Thanks again Gildan for your professionalism — really appreciated! Looking forward to working long-term with CJ.

Store

SPINTAP

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Fast and convenient service! Thank you very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Quick service.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I just solved the "sold out" error with ANGEL's help. When self-ascribed experts wanted me to invest in expensive tools, I came to customer service and Angel solved the problem with a couple screenshots! Much appreciation for helping me get my store back on track!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2025

I've been working with Connie from the CJ support team, and she has been an incredible agent! She has been incredibly helpful with opening a ticket to secure more sizes and specific details for my products. Connie is always quick to respond and gets the work done efficiently. Her professionalism and dedication make the entire process seamless. Highly recommend her support to anyone using this app!

Store

LORMIER

Using app

5 months

Total reviews

1

Average rating

5.0