All reviews

Rating Breakdown

  • 5
    96% (2,023 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2023

Beyond Helpful. I normally work with Eden (who is Fabulous), but today when I reached out Billy was there to assist. I honestly didn't expect someone to answer since it is a Holiday, but Billy answered all of my questions and responded so quickly I couldn't believe it. I appreciate Billy for helping me especially when it is 5am in China...This is hands down some great customer service. Thanks Billy/CJDROPSHIPPING

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Good company that is easy to work with, have been using CJ for almost 3 years now and it's the reason my store has become as successful as it is. Private inventory and global warehouses are a must for fast shipping times and CJ takes much of the work out of setting everything up. Special thanks to my agent Isabella who is just brilliant in making sure things run smoothly. She is responsive and informative. By far the greatest benefit of CJ is their experienced agents and Isabella has been a pleasure to work with.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

The fastest and friendliest support. Helps me with answers to my dumbest questions at any time of the day or night. Thank you, Diana!

Store

Anytoyz

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 17, 2024

Sveta has been very helpful and efficient in assisting me in handling the challenges that I encounter. She is also very quick in her response time and also good at communication. I look forward to more of her support. A quick update here. Ruth, Damen, Linda Feng, Bonnie and the whole CJ team have been quite helpful. They have provided a great deal of support to ensure that RSS Webshop is able to serve our customers better. We are very grateful to the CJ team.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 12, 2023

Customer service is great! I highly recommend CJ. You're able to message them on what's up and get a very quick response.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

June 30, 2024

CJ Dropshipping ist einfach genial. Hervorragender Support und man hat seinen eigenen Agenten, der ein immer hilft. Ich kann es nur jedem, der Dropshipping betreiben möchte, empfehlen. Vielen Dank an meine Agenten Garrison Wong. TOP TOP TOP.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Rebecca was very helpful. We got a quick answer with clear instructions. Thank you so much for your help. Very good customer services so far. Very satisfied.

Store

Camelo

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2023

Bruce lin was really helpful in figuring out what I needed help on for fulfilling the order. He was able to understand my issue and assist me accordingly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

I asked Robert Yang on WhatsApp to check an important product question with the supplier. He got back to me with the answer in under 10 minutes, which was amazing. Thanks, Robert and the CJ CS team!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

It is my first try with dropshipping and this app has everything you need to succeed! Fast responses from my partner from China: Miya Huang. She is fast and helps with every problem I've had. From Shipping to sourcing to finding new products. Best experience so far!

Store

Shimmys

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

Gildan provided exceptional assistance during my shopping experience. She is quick to provide answer for every question I asked her. I’m truly grateful for her support. Thank you, Gildan, for your outstanding service!

Using app

7 months

Total reviews

29

Average rating

5.0

5 / 5 Share

Jan. 1, 2023

Rebecca Lin was very helpful and answered all my questions in timely manner. Excellent service! Thank You!

Store

Raymana

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I’m happy to work with CJ Dropshipping and my Agent Shicharl she is very helpful and fast to resolve issues. They have great support Service very good for start ups and they have many range of product choices they resolve issues very fast The app is amazing i fully recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Best dropshipping service. Customer support is also great and thanks to Sita Cui for quick and polite answers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Thank you Michell Luo for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Thank to gildan for help me for my problem with my orders item i really appreciate that !! i recommand

Store

Knooper

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2022

Alan is very good with helping me out and solve my many questions and with fulfilling my order. thank you so much Alan

Store

Kotodo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

Although there are sometimes some problems with the platform or the orders, the assistance is always present and efficient. Paulo Huang has been assisting me for some time now, and he responds cordially, quickly and effectively to all my requests for information. Thank you very much.

Store

NDEHOME

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

It's my first order and everything going well, thanks for Ceci helped me very well buy locating my order and make everything in the right way

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great live customer service, I had a lot of questions about my test orders and custom packaging that were answered by Jolee Gong, she was the best and took a lot of time to help me!

Using app

About 1 month

Total reviews

1

Average rating

5.0