All reviews

Rating Breakdown

  • 5
    91% (2,309 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (62 ratings)

Reviews with Text

  • 99% (2,374)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2023

Freda is very helpful and responsive. I requested additional information for a product in my store and she got back to me in less than 30 seconds. Thank you for a friendly and professional service experience. Freda Deng is great! Thanks a lot.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

I had a problem with orders and a problem with the SKU of the products, Suki Huang helps me really quickly, awesome work, thanks so much.

Store

Peluchy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again Your a superstar

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

CJ has been pretty easy to use, although the site is a little outdated and slow but overall Ive had a good experience with it. Their customer service is awesome. Angel has been really great and very patient with me asking a million questions. She's been very thorough and helped explain things in an easy to understand way which I appreciate. Especially being a new business owner and just starting to deal with ecommerce and inventory. It can be overwhelming but she has made the experience better for me. Thanks Angel!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

my agent Ruth and the other Agents are very helpfull. service of Cj is very fast and great. im happy to work with them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Great, responsive dropship agent! always quick to answer questions and is very helpful:)

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Whenever I have questions, Bruce Lin is very responsive, friendly, and approachable. Thanks for always helping! Update: I had a wonderful experience again with Katy Wang. She was able to find a supplier for a specific product I asked and always ready to help to reach out to suppliers when needed. Great Job!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

I've had the pleasure of partnering with CJ Dropshipping for over a year now, and I must say, the support from my agent, Vincy, has been instrumental in the growth of my store. Throughout my journey as a Shopify store owner, I've encountered various suppliers and agents, but none have matched the level of dedication and professionalism demonstrated by Vincy and the CJ Dropshipping team. Their seamless assistance and commitment to excellence have truly set them apart in the industry. PS: Vincy needs a raise for the amount of work she does for me!!! (edited 27.03.2024)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

I am very happy with this app, they have a 24 hour WhatsApp for support and are super helpful. Angel, my agent is very knowledge and when I get stuck, Angel takes screenshots to help guide me through the process step by step! Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

now using CJ since 1 week and when i have question they will help me directly. Especially Whalen Zhu is helping me excellent, could not be a better agent then Whalen. thank you very much allready for everything

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

It was a pleasure to work with CJdropshiping, the product here is great, my agent Niky is great, and my problems are solved quickly.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 26, 2024

Updated: Still working with CJ and still looking forward working with them for my business. Awesome Service and Fast Delivery! I have a problem? they will look into it and try everything to solve it for me. I can get products to my customers in 4-5 Days.

Store

Ceralio

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

Outstanding experience with CJ! I am super satisfied with their services. The customer support team is incredibly helpful and responsive. They addressed all my queries promptly and efficiently. CJ's professionalism and attention to detail are commendable. I highly recommend their services to anyone in need. Keep up the excellent work!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Collaborating with CJdropshipping through Shopify has truly transformed the trajectory of my online store, and a significant portion of this achievement is attributed to the exceptional support provided by my dedicated agent, June. The integration between CJdropshipping and Shopify has streamlined my order fulfillment process, amplifying both efficiency and customer satisfaction. June's steadfast support and swift responses served as a guiding hand, ensuring a user-friendly and stress-free experience navigating the platform. What truly distinguishes June is her personalized approach. Taking the time to comprehend the unique needs of my business, she delivered tailored assistance that proved to be indispensable. The diverse range of products offered by CJdropshipping keeps my store vibrant and responsive to market trends. In summary, CJdropshipping and Agent June have not only met but exceeded my expectations. For those in search of a dependable dropshipping solution accompanied by exceptional support, look no further. My sincere gratitude to CJdropshipping and June for their pivotal role in fostering the growth and success of my store!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

We always have a great experience! The support (Violet) helped us super fast and explained everything with pictures etc.!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 28, 2023

Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.

Store

Cerubi

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

It was daunting at first, with new platform. But agent literally held my hand through the process. Very resposive, Great service, very friendly. Unexpectedly great prices, really made a difference between loss and profit, tried 4 different suppliers for a sinlge product, CJ gave the best price and faster processing, which led to less inquiries from customers. Saved money & time.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 4, 2024

I'm extremely satisfied with CJ and help from my agent April Wang. I've needed a lot of assistance and they have helped a lot!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Great Service and had a great experience with Bin Han who found all theaters I was looking for to add to my shop. Great service and fast too. Thanks again!

Using app

3 days

Total reviews

1

Average rating

5.0