All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 1, 2023

I asked Robert Yang on WhatsApp to check an important product question with the supplier. He got back to me with the answer in under 10 minutes, which was amazing. Thanks, Robert and the CJ CS team!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

It is my first try with dropshipping and this app has everything you need to succeed! Fast responses from my partner from China: Miya Huang. She is fast and helps with every problem I've had. From Shipping to sourcing to finding new products. Best experience so far!

Store

Shimmys

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

Gildan provided exceptional assistance during my shopping experience. She is quick to provide answer for every question I asked her. I’m truly grateful for her support. Thank you, Gildan, for your outstanding service!

Using app

7 months

Total reviews

31

Average rating

5.0

5 / 5 Share

Jan. 1, 2023

Rebecca Lin was very helpful and answered all my questions in timely manner. Excellent service! Thank You!

Store

Raymana

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I’m happy to work with CJ Dropshipping and my Agent Shicharl she is very helpful and fast to resolve issues. They have great support Service very good for start ups and they have many range of product choices they resolve issues very fast The app is amazing i fully recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2022

Best dropshipping service. Customer support is also great and thanks to Sita Cui for quick and polite answers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Thank you Michell Luo for helping me so much tonight! I appreciate all that you do and for being so patient with me!!

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Thank to gildan for help me for my problem with my orders item i really appreciate that !! i recommand

Store

Knooper

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 20, 2022

Alan is very good with helping me out and solve my many questions and with fulfilling my order. thank you so much Alan

Store

Kotodo

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

Although there are sometimes some problems with the platform or the orders, the assistance is always present and efficient. Paulo Huang has been assisting me for some time now, and he responds cordially, quickly and effectively to all my requests for information. Thank you very much.

Store

NDEHOME

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

It's my first order and everything going well, thanks for Ceci helped me very well buy locating my order and make everything in the right way

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great live customer service, I had a lot of questions about my test orders and custom packaging that were answered by Jolee Gong, she was the best and took a lot of time to help me!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

I am more than satisfied with CJ! They always help you, no matter what the problem. It makes my whole business much easier and more efficient!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Connie and Flo Ma really do a great job. They help as best and as fast as they can. I'm really happy to have such good contacts.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Zeki has recently been my new agent. He is always able to find a quick and effective solution to any problem. I appreciate that he is not responding with scripted responses and will always try to understand what the issue is and how to assist. He is very knowledgeable agent I know he is the one you can turn to when you need something done, and I hope to continue working with him for a while to come.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Good customer service from CJ and agent Arlene. Very fast with her response and had clear helpful instructions to my problems

Store

Disrea

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 14, 2024

It checks all the boxes for me, Dropship, wholesale and US warehouse. Customer Service is excellent. You'll get a representative assigned to you. So far the communication with my agent is been Awesome. I've had a great experience with the app. My agent Ceci and customer service support AdaQiu, Cristina, and most recently Karen Jiang have all been great.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 5, 2025

Nice and best-customized services for vendors. Reply on a timely basis. They are recommended for dropshipping. My customer representative executives are also very cooperative, especially Tommy, Arina, John, and Hector.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

My CJ agent, Lori, is amazing. Goes above and beyond for us and has supported is throughout the challenges of the year. CJ are also quick on their feet. When we exceeded the orders per month with our current supplier, they went and found a new one and checked the quality of the products without us having to ask, so that we could keep selling without any stock issues.

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Great support and functionality. My support person Bianca has been great and helped me a lot with any issues or queries in a timely manner.

Using app

7 months

Total reviews

2

Average rating

5.0