All reviews

Rating Breakdown

  • 5
    76% (418 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

Feb. 7, 2019

I love using customcat! Easy to navigate and the staff is amazing! Mike B helped me out when I ran into a snag. I'm new to the DTG scene and still learning. Even with that being said he treated me like I was a long time customer and was very responsive via email and calls. I don't know if I can get that level of customer service anywhere else. My customers are extremely happy with the products as well. I highly recommend them!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

Easy to use. The support folks actually answer my phone calls and have been very helpful. I'm still getting acclimated to their procedures but their tutorials & training videos were helpful. I'm very happy with their app and I would recommend it.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

JT was very helpful in setting up my personalization in my store. I look forward to a long and fruitful relationship with CustomCat.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

My first encounter with their customer service team was positive. I talked to Mike and he helped me install the free version of the app. I definitely didn't need to call in because installing was literally just a click of a button but it was nice to speak to someone on the inside that was so experienced in print on demand. Right now I am pumped to start running traffic and I am confident I will become a power seller in the coming months.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

The custom Cat support team is nothing short of EXTRAORDINARY. After speaking with Mike he was able to help me resolve my billing discrepancy without a problem. I find this company to be an amazing asset to work with and I will definitely keep working with them in the future.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2019

When I have some problem about shipping problem , I contacted to support and get the quick support.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2019

This app is super helpful and beneficial to my store. Mike is a great rep to have and is always a solution seeker!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Custom Cat is one of the best, if not, the best Print On Demand Apps that I've used. Very easy to use and great support.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

Customcat is dope! Haven't received a bad product, prices are right, stitching is EXCELLENT quality. I started with Printful, but customcat is now my primary vendor. Keep up the good work people, because I'm depending on it! Thanks again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2019

I used customcat's service, it's good with quality and quality print service is also very satisfied, enthusiastic support team to help. I tried bundling with customcat for 2 years, it didn't disappoint me at all. great

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

I just called Custom Cat because I placed an order for myself that is over two weeks old. I spoke with Brett and learned that the mistake was mine because I had the wrong settings activated. Anyway, Brett took the time to help me fix the problem step by step and he also gave me some great tips for the future. It is so important it is to me that I get someone on the phone from Custom Cat and they help me work the problem step by step. Outstanding customer service as well as product and that's why I'm with Custom Cat. Sean C

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2019

Custom Cat is Awesome.. And Mike Is the Best!!! Thanks for all the Help!!! Custom Cat Has never let us down!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

I used this app help me so much for my business. This is best fulfillment app . I really like this and thank you so much

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

This is best fulfillment app, help me to selling better and i really like this app. Thank you so much

Store

Sakacat

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Great customer service. The team at CC is amazing and super helpful. I would recommend this app to anyone.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

Brett was awesome, great customer service. GROWING APP GREAT BUSINESS, super easy to get started!!!!!! do it now. I got going day 1 and had 2 orders and within minutes they were in production 3 days later i spoke with brett and he said soon to ship...WOW

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2019

Today, I had my first order come through but I forgot to select my vendor to CustomCat on my products list. Due to this error, my product order wasn't showing up in the CustomCat App. I called CustomCat and spoke with Brett about the issue. He was very pleasant to work with and walked me through what I needed to do so he could manually process my order. Since this is my first time using CustomCat, he was so kind to go through how the entire process works so I had a better understanding. Although I've only used their service for a short period of time, I would highly recommend this company for any of your Print on Demand needs. The order process is flawless and allows you to pause any order if you need to make changes before it goes into production. Not to mention, the customer service is exceptional. Thank you CustomCat! -Tonya J.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2019

Great customer service from the team at CustomCat. I had an issue with personalization and they went over and above in order to fix the problem. Also the quality of the CustomCat products is excellent and I much prefer them to any of their competitors. Thank you!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

I am a new customer with CustomCat, and waited until after Christmas to begin loading products in the app. I have had questions on features that didn't work correctly, but Brett helped us get everything sorted out and even helped insert code to enable our products to have personalization.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2018

I used this app to help me do good job.I really like and this is best fullfilment .Thank you so much

Store

Sakacat

Using app

26 days

Total reviews

7

Average rating

5.0