CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.3
feedback
556
chart
#832
All reviews
Rating Breakdown
Review RSS Feed
Jan. 14, 2019
Today, I had my first order come through but I forgot to select my vendor to CustomCat on my products list. Due to this error, my product order wasn't showing up in the CustomCat App. I called CustomCat and spoke with Brett about the issue. He was very pleasant to work with and walked me through what I needed to do so he could manually process my order. Since this is my first time using CustomCat, he was so kind to go through how the entire process works so I had a better understanding. Although I've only used their service for a short period of time, I would highly recommend this company for any of your Print on Demand needs. The order process is flawless and allows you to pause any order if you need to make changes before it goes into production. Not to mention, the customer service is exceptional. Thank you CustomCat! -Tonya J.
Jan. 9, 2019
Great customer service from the team at CustomCat. I had an issue with personalization and they went over and above in order to fix the problem. Also the quality of the CustomCat products is excellent and I much prefer them to any of their competitors. Thank you!!!
Jan. 16, 2019
I am a new customer with CustomCat, and waited until after Christmas to begin loading products in the app. I have had questions on features that didn't work correctly, but Brett helped us get everything sorted out and even helped insert code to enable our products to have personalization.
Dec. 26, 2018
I used this app to help me do good job.I really like and this is best fullfilment .Thank you so much
Dec. 21, 2018
CustomCat is the best POD Company. Their products are amazing and the customer support is fast and responsive. Good job!
Dec. 20, 2018
First off Merry Christmas and Happy Holidays to the awesome people working at CustomCat. I especially want to thank Mike for taking my call and fully educating me on the processes of print on demand. Mike listened very carefully to my questions and provided the answers in a very clear way. I am a graphic artist and new to the Print on Demand scene. I used to print via silk screen and used the post office as my shipping center. Fast forward to 2018 and thanks to CC, I can sit back and focus on designing artwork. With CC's affordable product prices and affordable shipping costs, I can now get rid of my warehouse and printing supplies. As a graphic artist this is the ultimate experience; all I have to do is draw, upload and let my marketing skills and CC do the rest. The value of my time being free to draw verses shopping for supplies and setting up the screens is definitely worth the monthly premium. Thanks again CC for doing the hard work and offering very low prices for the service.
March 22, 2019
Just had an 'introductory' conversation with Mike. He was patient (very important) and very thorough in making sure I understood how to navigate the CustomCat dashboard. Mike made sure I watch their training videos in Shopify to make sure I understand all the variables involved in Print on Demand. What a terrific experience and I'm so looking forward to working with CustomCat, Mike & Brett. Thanks again Mike! Honey Jaks TeeShirtsILove.com
Dec. 14, 2018
Very good variety of products at reasonable prices and excellent customer support from Mike and the staff.
Dec. 3, 2018
I had a customer order a product from me but then cancelled 6 hours later. I tried to cancel the order with CustomCat but it was too late. It was not their fault, they're just fast at their jobs. Believe me, that is not a bad thing...especially this time of year. One of their Account Managers called me back and helped me fix the issue. Being a new store and not selling very many shirts through them I thought I might just be written off, but they treated me with respect as if I were a big customer. That says a lot to me about how they value their customers....all of their customers. If you're looking for a print on demand vendor, I would highly recommend giving them a chance.
Nov. 30, 2018
Created T-Shirts & a mug in a snap. Great app able to publish directly to store, couldn't be easier.
Nov. 29, 2018
Good guys. Their customer support is on top of things so if you do have an issue they've always been very helpful. Their prices are much better as well.
Nov. 29, 2018
We are new to Custom Cat. I called customer support today and had lots of questions for them since we are so new. Brett was awesome and very helpful! Thank you so much for all your help and support.
Nov. 14, 2018
Absolutely awesome company and app!!! Great products, great support, and great prices. It is nice to work with a company that is continually providing excellent service with great prices and fulfillment procedures. I give this company and app my highest rating and recommendation!!!
Nov. 12, 2018
CustomCat is the quintessential print on demand app for your drop shipping business! Their customer service is the best and rarely will you find customer service representatives that you'd remember by name just from how awesome they are at their job. If you ever have any problems with your orders, just shoot them an email and it will be quickly solved. Even in tough situations, they will be by your side. Their products are excellent. The most beautiful products are their dye sublimation items such as Mugs. DTG printing is above average but that's because DTG printing is still a progressing technology. Don't get me wrong though, the printing they provide is sometimes too good to be true when you consider that it is DTG. Once again, if there are ever any problems in your print order, CC will quickly rectify it and send your customer a free replacement. All you have to do is be like CC, provide excellent customer service and all will be well. CC is also always evolving, always expanding their catalogue of products and always improving the app and quality of items. Try them out if you're already using other print on demand apps. I'm sure they will be better than all your other apps. Heck you can just use them along with your other apps. All in all, you'll be making a great decision for your business when partnering with Customcat.
Nov. 12, 2018
CustomCat is certainly my favourite when it comes to embroidery. The quality and delivery is amazing. My clients loves the product so much! Really to go to supplier!
Nov. 9, 2018
Great customer support. Geena helped me save my design correctly in illustrator. I am very excited to start my journey with CC.
Nov. 9, 2018
Custom Cat is simply amazing. I have been using their app for over a year and absolutely love it. I had a customer that placed an order for 150 mugs and Custom Cat did an amazing job. The print quality is great and the turnaround time is amazing. Within 3 days of my order all 150 mugs shipped out and I had a tracking #. I have used about 4 other print on demand companies via Shopify and all of them had print quality issues except for Custom Cat. Cannot say enough about them and their customer service is superb!
Nov. 9, 2018
Friendly customer services, fast shipping, good app, 1st app for my online business. Thank you
Nov. 8, 2018
First time using CustomCat and I am thrilled with the customer service I received from Brett. He was very professional and answered my questions perfectly. I still have some work to do before launching, but knowing the CC team is here for me which makes this new adventure for me much less daunting.