CustomCat: Print on Demand
All reviews
I've used Custom Cat for about 3 years and they have a large range of products and are a great POD supplier.
I've been with them for almost 4 years now - my customers love the quality, the shipping times are lightning fast, and the support has been really really good. I especially like how responsive they are in their Facebook group for issues that are not order-related.
It's the best POD fulfilment company in the United States. Working with CustomCat for over 3 Years. Highly recommended to every seller! Pros: - Highly competitive base cost + shipping fee - Fast production time: normally ~1-3 business days, in peak season ~2-5 - Large product catalogue: tees, mugs, accessories, ornament, bags and 50+ types - Responsible policy: free replacement/refund for lost/defect/wrong packages - Excellent support: via email, FB group and even FB messaging to staff/managers - Powerful system: can upload 250 designs images, and generate over 1,000 products at once Special thanks to Michael, Alex, Joshua and Brett for the great help in these years!
CustomCat is a fantastic POD partner! They generally ship faster than anyone else I've tried, and their quality is great. On those rare occasions when there is an issue with a product, they take care of it quickly.
Customcat is best for fulfilled POD. High quality, low base cost and fast shipping. I really love Customcat. I would recommend my friends to Customcat. Thank you so much
if i could give them -5 stars I would. Unless you want to have to replace every item for crap print quality or terrible embroidery, hard pass on this one. theres pleny other POD companies that do quality work and actually QC thier products before shipping. This company has cost me thousands of dollars in replacements because of incorrect colors and just flat out embarssing work. in response to the comment below. the wrong embroidery color was only the final straw in literally every project being an embarassing mess. I am not new to the embroidery or POD worlds. the work you do is absolutely substandard.
Hey this is Geena, we have been speaking for the last couple of weeks through support tickets. We understand your concern regarding the thread colors in the recent embroidery order. We do our best to make the design guidelines/embroidery rules readily available and have a standing offer for sellers to email any specific art files to our support team ([email protected]) to confirm that they are conducive to our embroidery standards. I also see that Brett has reached out to you. Hopefully we can come to some sort of resolution.
The customer service behind CustomCat is amazing. If you have any questions or difficulties they will help you and do so quickly and professionally. I'm amazed at the care that they extend to their customers. Thank you to the entire CustomCat team.
Quick, easy, and fast service. All workers really make sure that the problems solved. Especially Brett.
The app is very poorly designed and not intuitive at all. I also did not realize that this is the same company as MyLocker. I've ordered multiple samples from them through Printify and the quality was terrible. They were the worst prints I've ever received.
CustomCat is one the best print on demand company out there. I have being using them fulfil my faith based apparel products for years. I love their customer service especially Mr. mike who goes extra mile to help you out. Their app is user friendly. They have variety of product to pick from compare to other print on demand company. Their printing quality is great, and no complain from my customers.
Custom Cat is by far the best fulfillment company I work with. They're better than Printify, Printful and all others. I'm working diligently on moving all things over. Great to work with, and easy to deal with. Turnaround is great, and they stand by what they do.
Nice app, great service and if I need to choose it. I will do it again again and again. Thanks for reading my review
I have been an active user of Customcat for a couple of years. I am very impressed with the support, ongoing improvements, shipping times, addition of new products and community. Best POD out there. Updating this review 2 years later they are everything said above and more! They have worked really hard listening to seller and improving shipping, app and products. Communication is the key and they have it!
We have used this app since the start of our company in 2018 and they have been amazing. The customer service is what sets them apart from other companies because they are so willing to help. Thanks again guys!
Great honor to be partnering with supplier. Really is super fast reasonable price with the seller...
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
This is the best app I ever used. I order a lot of products from Customcat. They have good products, quality print and customer service perfect. I want to cooperate and develop my business with Customcat
Best app in the world! Mr. Mike B is an amazing professional. Thank you sir, for walking me through the process and explaining how Custom Cat can help my martial arts school have more of an impact within the communities that we serve. Truly a God send for my school.
customcat app is an easy app to use. Their customer service is great. i have being using customcat to fulfill me product for years. Mr. mike is very helpful and very patient to answer my questions. i personally recommend customcat 100%
Thanks JT for helping me setup my account. I'm excited to start using CustomCat as my print on demand partner.
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