All reviews

Rating Breakdown

  • 5
    97% (243 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (238)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2026

The support team is very good

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 27, 2026

The support from the app is awesome!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 21, 2026

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

Using app

19 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 20, 2026

I started to look for a loyalty app. It was a mess to find the 10 best apps. Either it was horrible expensive or to complicated to administrate. The froonze app gave me a very good first impression at the beginning. Therefor I decided to install and test this app. I started with the wishlist function to implement it in my shop, because the running current wishlist app had technical problems which the app owner could not fix it. The support team from froonze was open to listen to my requests and added additional functions which came not out of the box. Also, the adjustments within my Expanse theme (not coding, only to setup the style). Such kind of extensions was not possible to do it with other app wishlist providers. Now, I was very happy with the profession of the developers and support team. This was the reason to continue now with the loyalty function. Via an online video call, I got the first explanation how the system works and how to implement it. Furthermore, they did all customizations which I would like to have in a profession way. Out of the box it is running very well, also. If other customers given 5 stars, I would like to give 7 stars for the rating. I am from Germany, and I can recommend everyone who is looking for a wishlist and loyalty program to test the froonze app and to test the support itself. They are very friendly and open to understand my requests. I will go forward with such 2 functions and I will give an update in half a year. Best regards Norbert

Using app

17 days

Total reviews

18

Average rating

4.8

Developer Reply

WOW! Thanks for such an amazing review! We are so happy to hear we are a 7-star app now 😊

5 / 5 Share

Jan. 20, 2026

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 17, 2026

I am so glad to have found the Froonze app. It is very well built with solid customization and integration. The Froonze team is also dedicated to their product, and provided stellar customer service to help with set up.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 15, 2026

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 10, 2026

amazing!

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 6, 2026

Highly professional app with quick resolutions and support. We have not found any other app as reliable and aesthetically pleasing as Froonze. If anyone is looking for a loyalty and customer account page app, this is a MUST.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! "aesthetically pleasing" - this one is especially pleasant to hear 😊

5 / 5 Share

Jan. 5, 2026

We've been using Froonze for a while now and the experience has been just amazing! Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for you review! We wish your business all the best as well!

5 / 5 Share

Jan. 15, 2026

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast. On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast. The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for you review!

5 / 5 Share

Jan. 5, 2026

I’ve been using this app for a while and have been very satisfied. The support is top-notch, and the app has so much potential. I’m excited to see how it continues to grow.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 2, 2026

We just started using the app and we are very impressed. It is great that the rewards and wishlist functionality is in the same app and the customisation and translation options are more than adequate. The other really nice feature is the store credit reward option instead is the traditional points based reward system. So far so good and well worth trying out if your interested.

Store

mx4ever

Using app

3 days

Total reviews

6

Average rating

4.7

Developer Reply

Thanks so much for your review! We are happy to hear you liked our loyalty program based on native store credit instead of points

5 / 5 Share

Dec. 30, 2025

So far, I am really enjoying this app. The app has a lot of depth when it comes to customer engagement and loyalty features, and works with Shopify natively for most of its features. Plus support is really quick to help as well!

Using app

4 days

Total reviews

21

Average rating

4.8

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 30, 2025

easy to use.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 30, 2025

I currently use the Froonze plugin across five stores, and this is my sixth. The Froonze team's technical support is exceptionally responsive. Every piece of feedback I've provided and every feature enhancement I've requested has been meticulously documented and implemented here. I hope Froonze will develop a more robust membership system in the future, enabling us to achieve greater capabilities in member management and maintenance. When that happens, we may have even closer collaboration. Special thanks to Mohamed and Max—they consistently tackle my issues with patience, develop new features for me, and connect me with other plugin partners. Their support has been invaluable.

Store

GL.iNet

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for such an amazing review! We will keep developing new features for sure.

5 / 5 Share

Dec. 14, 2025

The founder is super helpful and reply quickly

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 10, 2025

I really liked everything about this app. I use both the wishlist feature & also the loyalty (tried both points & store credits) & these works just fine. I love the ability that I can make admin touches to these attributes. Also, it was very important for me to be able to localize the UI; I can do it just fine. SO many customization options & very personal customer care. Thanks!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 9, 2025

Very easy to use App, with great support and quick response times. They really understand your request and are proactive in helping! Would recommend this App to fellow Shopify store owners.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 4, 2025

We switched to Froonze to consolidate our Wishlist and Loyalty programs into a single app, and it’s been a game changer for our site performance. The integration with OS 2.0 is seamless. A massive shout-out to Alexandru from the support team! He is incredibly responsive and proactive.It’s rare to find support that cares this much about your overall success. Highly recommended!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your amazing review! We do indeed care about the success of our customers. Only together we can grow!