All reviews

Rating Breakdown

  • 5
    98% (251 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Dec. 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Store

Sorella

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

5 / 5 Share

Nov. 13, 2024

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Using app

5 months

Total reviews

17

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 4, 2024

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Using app

--

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 11, 2024

Great Support

Store

CENE

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

Oct. 5, 2024

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

Using app

24 days

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 26, 2024

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean. Thank you again Alexandru for your help!

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you liked our loyalty program!

5 / 5 Share

Sept. 19, 2024

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We are excited to know our app helped you increase customer retention!

5 / 5 Share

Sept. 11, 2024

VERY GOOD SUPPORT

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 3, 2024

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

Using app

19 days

Total reviews

25

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.

5 / 5 Share

Sept. 6, 2024

#highly i recommend this app# This is my personal experience Benefits *This App is very easy for customers to manage and Edit account their Profile Edit *Referral programming *increase customers and increase our income *The best customer support I Tested all the (Customer Account App) on this site There is nothing else like it Let's support good Apps My sincere thanks to the developer who designed this Mohamed Safrin QBAY (PVT) LTD Our Website : www.qbay.lk

Store

QBAY

Using app

8 days

Total reviews

22

Average rating

4.1

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 30, 2024

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

Using app

20 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review! Our support is always here for you.

5 / 5 Share

Aug. 28, 2024

So far amazing - clear pricing structure and outstanding support!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

1 / 5 Share

Aug. 27, 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Using app

2 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Thank you for the review and sorry for the bad experience. We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough. Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs. You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense. Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more. If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

5 / 5 Share

Aug. 21, 2024

The wishlist add-ons have been a game changer for my customers. They now can now save favourite items and easily access them whenever I want to make a purchase. This has not only made their shopping experience more efficient, but it has also led to an increase in sales on my site.

Using app

15 days

Total reviews

8

Average rating

5.0

Developer Reply

Thanks so much for your review! We are excited to hear you found our wishlist plugin very useful for increasing your sales.

5 / 5 Share

Aug. 19, 2024

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear you like the new look and feel of your customer account page.

5 / 5 Share

Aug. 15, 2024

very great app with 10/10 customer service always very happy to help thank you alexandru

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 6, 2024

Great customer support

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!