Froonze VIP Loyalty & Wishlist

The Frooze app has been great to work with, and their customer support truly stands out. The team was extremely helpful and responsive throughout the process, especially Max, who went above and beyond to assist and ensure everything was working smoothly. Highly recommend the app and their support team!

Froonze team exceeded our expectations. They go an extra mile the ensure all the widgets perfectly fit our store. We never had to worry about the app quality and performance. Sometimes they give us good advice that is not even relevant to their app. It feels like they are our partners. We recommend Froonze to anyone who wants to improve the overall customer journey via a powerful customer portal with many different functionalities, like loyalty, wishlist and more.

Great experience and support.

We’re using theapp for the wishlist feature on our Shopify store and are very happy so far. The app offers a lot of flexibility, and what really stood out was the support: Alexandru was incredibly responsive and solved several theme-specific issues quickly (custom placements, styling, mobile header alignment, and a variant-related display issue). Everything now works smoothly across product pages, collection pages, and mobile. Highly recommended if you want a wishlist solution that can be properly tailored to your theme — backed by excellent support.

High Ticket Game Room Dropshipping Store Review.... Absolutely top-tier Wishlist app & developer support SHOUTOUT TO ALEXANDRU!!!! Froonze Wishlist is hands-down one of the best Shopify wishlist solutions out there — clean UI, powerful features, and incredibly flexible for custom themes and high-ticket stores. What really sets it apart though is the support. Alexandru went above and beyond helping me fine-tune every detail: wishlist icons, header behavior, collection page hearts, spacing, colors — all the small refinements that actually matter for conversion and UX. Changes were made fast, exactly as requested, and communicated clearly. This wasn’t generic “app support” — it felt like having a dedicated developer on my team who genuinely cared about getting things perfect. …Froonze is an absolute no-brainer. Highly recommended. TYSM for everything Alexandru, this man is kind, skillful, and goes the extra mile. Best and TY Froonze team. — Ryan

Froonze team is always super helpful! We installed their app on all of our stores now and it always works perfectly. Whenever we need some help or advise from them, they always respond very thoughtfully, like they are part of our team. They really care about their clients. The pricing could not be better. It is very flexible as we don't need to overpay for things that we dont use. Overall, great value!

Still working through the app, but so far it is exactly what we need as a brand. The 5 star rating is due in part to the great customer service we receive. Quick answers with quick solutions! Look forward in unlocking all this app has to offer

The support team is very good

The support from the app is awesome!!!!

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

I started to look for a loyalty app. It was a mess to find the 10 best apps. Either it was horrible expensive or to complicated to administrate. The froonze app gave me a very good first impression at the beginning. Therefor I decided to install and test this app. I started with the wishlist function to implement it in my shop, because the running current wishlist app had technical problems which the app owner could not fix it. The support team from froonze was open to listen to my requests and added additional functions which came not out of the box. Also, the adjustments within my Expanse theme (not coding, only to setup the style). Such kind of extensions was not possible to do it with other app wishlist providers. Now, I was very happy with the profession of the developers and support team. This was the reason to continue now with the loyalty function. Via an online video call, I got the first explanation how the system works and how to implement it. Furthermore, they did all customizations which I would like to have in a profession way. Out of the box it is running very well, also. If other customers given 5 stars, I would like to give 7 stars for the rating. I am from Germany, and I can recommend everyone who is looking for a wishlist and loyalty program to test the froonze app and to test the support itself. They are very friendly and open to understand my requests. I will go forward with such 2 functions and I will give an update in half a year. Best regards Norbert

I am so glad to have found the Froonze app. It is very well built with solid customization and integration. The Froonze team is also dedicated to their product, and provided stellar customer service to help with set up.

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

amazing!

Highly professional app with quick resolutions and support. We have not found any other app as reliable and aesthetically pleasing as Froonze. If anyone is looking for a loyalty and customer account page app, this is a MUST.

We've been using Froonze for a while now and the experience has been just amazing! Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast. On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast. The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

I’ve been using this app for a while and have been very satisfied. The support is top-notch, and the app has so much potential. I’m excited to see how it continues to grow.