Froonze VIP Loyalty & Wishlist

Froonze team is always super helpful! We installed their app on all of our stores now and it always works perfectly. Whenever we need some help or advise from them, they always respond very thoughtfully, like they are part of our team. They really care about their clients. The pricing could not be better. It is very flexible as we don't need to overpay for things that we dont use. Overall, great value!

Still working through the app, but so far it is exactly what we need as a brand. The 5 star rating is due in part to the great customer service we receive. Quick answers with quick solutions! Look forward in unlocking all this app has to offer

The support team is very good

The support from the app is awesome!!!!

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

I am so glad to have found the Froonze app. It is very well built with solid customization and integration. The Froonze team is also dedicated to their product, and provided stellar customer service to help with set up.

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

We've been using Froonze for a while now and the experience has been just amazing! Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast. On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast. The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

I’ve been using this app for a while and have been very satisfied. The support is top-notch, and the app has so much potential. I’m excited to see how it continues to grow.

We just started using the app and we are very impressed. It is great that the rewards and wishlist functionality is in the same app and the customisation and translation options are more than adequate. The other really nice feature is the store credit reward option instead is the traditional points based reward system. So far so good and well worth trying out if your interested.

So far, I am really enjoying this app. The app has a lot of depth when it comes to customer engagement and loyalty features, and works with Shopify natively for most of its features. Plus support is really quick to help as well!

easy to use.

I currently use the Froonze plugin across five stores, and this is my sixth. The Froonze team's technical support is exceptionally responsive. Every piece of feedback I've provided and every feature enhancement I've requested has been meticulously documented and implemented here. I hope Froonze will develop a more robust membership system in the future, enabling us to achieve greater capabilities in member management and maintenance. When that happens, we may have even closer collaboration. Special thanks to Mohamed and Max—they consistently tackle my issues with patience, develop new features for me, and connect me with other plugin partners. Their support has been invaluable.

The founder is super helpful and reply quickly

I really liked everything about this app. I use both the wishlist feature & also the loyalty (tried both points & store credits) & these works just fine. I love the ability that I can make admin touches to these attributes. Also, it was very important for me to be able to localize the UI; I can do it just fine. SO many customization options & very personal customer care. Thanks!

Very easy to use App, with great support and quick response times. They really understand your request and are proactive in helping! Would recommend this App to fellow Shopify store owners.

We switched to Froonze to consolidate our Wishlist and Loyalty programs into a single app, and it’s been a game changer for our site performance. The integration with OS 2.0 is seamless. A massive shout-out to Alexandru from the support team! He is incredibly responsive and proactive.It’s rare to find support that cares this much about your overall success. Highly recommended!

I use froonze since we started with shopify, nearing 2 years now. The Support is superb! Super friendly, super fast and the app is great! We used the Customer Account Widget and the Loyalty Programm but since switched to the new customer accounts. I just installed the Loyalty Programm Widget in the New Customer Accounts and it was so intuitive and easy. Absolute no brainer! Love the App and the Team!