Froonze VIP Loyalty & Wishlist
All reviews
Thank you so much for your wonderful support. Alexander was very kind and helpful with my wish list and didn't complain at all. Thank you, Alexander.
Thanks so much for your review!
Max knows his products and what a professional! Thank you so much. Kathy T
Kathy, thanks so much for your review!
We’ve had a great experience with Froonze. Their support is quick, clear, and genuinely helpful. I reached out with a few questions about how the app looked on our boutique’s site, and they went above and beyond to customize the wishlist hearts exactly how I wanted them. Mohamed was especially great. Couldn’t recommend them more!
Thanks so much for your review!
I've tried multiple customer account apps and loyalty apps but none them is as intuitive and easy to use as Frooze, not to mention that most of them are not one integral app but two, which is annoying when you want to centralize all customer data. Customer service is also impeccable. Big shoutout to Mohamed, who has been a gem answering my questions patiently and catering all my special requests!
Thanks so much for your review!
Excellent support in customizing their app to match our website's design and functions.
Thanks so much for your review!
Amazing app and outstanding customer support! Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify. I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results. If you’re considering Froonze, go for it and you won’t regret it! Truly an amazing app with a fantastic, responsive team. Highly recommend !
We really appreciate your amazing review! It put big smiles on our support team’s faces today :)
Very statisfied of the customer service. Set up has been made as wanted.
Thanks so much for your review!
Froonze is the most affordable app I've seen for applying store credit in a loyalty program! It brilliantly combines wishlist, account, and loyalty program into one, eliminating the need for multiple costly and complex apps. The team thoughtfully researches customer needs, provides clear instructions for every feature, and offers excellent support. Such a talented team deserves great success. All the best!
Thanks so much for your review and for calling us talented :) This really made our day!
Great app, special thanks to the technical support for help with setup. Отличное приложение, отдельное спасибо техподдержке за помощь в настройке.
Большое спасибо за ваш отзыв!
Excellent service, support is super fast
Thanks so much for your review!
Everything is working exactly as advertised and when I needed support, they were there very quickly, despite the big time difference.
Thanks so much for your review!
Thanks so much for your review!
Great app! It’s very complete, including features such as a loyalty program, wishlist, customer hub, and custom form builder. The design is sleek and modern, perfectly matching my theme. Customer support is responsive and very helpful. I highly recommend this app.
Thanks so much for your review!
First of all, I should note that there is no other Shopify app that combines both a dashboard and a wishlist. In fact, aside from this one, there are probably only one or two dashboard apps available at all. Performance and Evaluation Although I had no special requests, I discovered that there are many structural issues that need fixing. Initially, I assumed most of them were theme-related, but it turned out they were actually tied to the application itself. For example, within the dashboard panel, some pages cause scroll jumps when loading. As for the wishlist, there are several points worth mentioning, but I will keep it brief: After the initial installation, wishlist icons did not appear in many product groups, which I first thought was due to the theme. If your website uses an AJAX-based structure for loading, the wishlist icons do not show up on the first load. Inside the wishlist panel, five text fields are global, meaning the app’s translation feature cannot translate them. They need to be handled manually. During the transfer from wishlist to cart, there was a hidden overlay on the buttons within the popup panel, which I also had to remove manually. Throughout this process, the Froonze team was very helpful. They supported me effectively via email and assisted in resolving the issues. Missing Features When a wishlist is shared, the opened list cannot be saved. If the wishlist panel is open, adding a product to the cart does not update the cart. There is no way to access information on which user added which products and in what quantities to their wishlist. Currently, there is no API available to retrieve wishlist data. Is it worth the price? Despite these shortcomings, my answer is yes—because Shopify does not have its own dashboard system, and this app is the only one that combines both dashboard and wishlist functionality.
Thank you so much for such a detailed review! We are happy to hear that you liked our approach of having wishlist and other functionality in a centralized customer dashboard. We apologize for the problems you encountered during the app installation. Some of them are really theme related, but some are more general and we will definitely take some time to analyze and fix them. _______________ "There is no way to access information on which user added which products and in what quantities to their wishlist." ----> We actually do have that functionality. You can go to each individual customer profile page and see their wishlisted items. If you are not sure how to do that, our support will be happy to help.
There are several apps like this however this is by far the #1 built-for-shopify Wishlist & Loyalty app based on the value for everything you get, others don’t even come close. The best part about going with Froonze is that you can email Alexandru who is a developer and willing to fully customize the features to your store, so you don’t need to worry about your theme, he will edit your code and make it work, and he is SHARP and does a PERFECT JOB. If you don’t want to risk ruining your store and want to be truly confident in a wishlist & loyalty solution then this is IT. Also the pricing is very flexible and fair compared to others…not sure how else to explain it other than it’s the perfect app with the perfect developer behind it. Thanks Froonze
Thank you very much for your thoughtful review! We greatly appreciate your recognition of our support and flexible pricing.
Thanks for your review
La app copre vari aspetti importantissimi della gestione del negozio online (lista dei desideri, rewarding, ecc) in modo coordinato ed efficiente. Ottimo e rapidissimo supporto al cliente per l'instllazione compreso nei piani che hanno costi ragionevoli. La suggerisco caldamente
Grazie mille per la tua recensione!
This app has been great so far. We've used only the Wishlist feature until now, but had great support from Alexandru to get it working with the theme. Can definitely recommend.
Thanks so much for your review! We are happy to hear you are enjoying our Wishlist functionality. Hope you can try other plugins as well :)
Just started using Froonze and really impressed so far — it’s a clean, affordable alternative to the bigger loyalty/account apps and does almost everything I need. The only thing missing for me is the ability to offer physical gifts (like stickers, prints, or small items) as rewards, not just discounts. That would make the program feel way more exciting and on-brand. If that gets added, it’ll be pretty much perfect. Adding a smaller free gift as a reward could really help push for that second customer order so I would love if you could add this feature!
Thanks so much for your review! Unfortunately, due to Shopify API limitations, it is not really feasible to redeem physical gifts directly. Instead, we have to rely on discounts. But the end result is the same, because you can create a spending(redeeming) rule that is limited to certain collections or products. We will be happy to assist you with creation of such spending rules. If you have questions, just send an email to [email protected]
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