All reviews

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
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5 / 5 Share

Aug. 11, 2025

Great app that solved 99% of my problems, and the customer service after signing up solved the remaining 1%. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 8, 2025

Amazing app! I have been using it for around 2 years and hands off the best app on the market. It's very affordable, they have a super fair pricing for an amazing support. You won't find this kind of features, perfect integration with your theme, amazing modern design for this price with such an amazing and fast support. Can highly recommend it! They offer Wishlist with Faceboox pixel, amazing customer account, for a great price, for which other apps ask hundreds of dollers. Especially with Max I had an amazing experience. He solved perfectly all of my questions, is always kind. Thank you and happy to be on board with you!

Store

Mālama

Using app

Almost 3 years

Total reviews

15

Average rating

4.9

Developer Reply

Thank you so much for your review! We’re delighted to hear such warm words from a long-time customer!

5 / 5 Share

Aug. 8, 2025

I have been looking for a Loyalty app that is priced reasonably and offers great functionality. For $10 I now have a great user friendly VIP and Loyalty program to offer my customers. The support from Max and his team has been great. Really worth looking at ! Thanks guys.

Using app

About 1 month

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your review! We are happy to hear you liked our VIP program.

5 / 5 Share

July 27, 2025

5 Star for the customer service, We have only just gone live so cannot really comment on the app long term, although initial reports are good. The VIP system and ability to assign store credit is a much nicer way of operating vs using points and coupons.

Using app

7 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your review! We are so happy to hear you liked our new feature - native Shopify store credit integration. We hope our app serves you well long term.

5 / 5 Share

July 12, 2025

We use Froonze VIP Loyalty & Wishlist on our website primarily for its powerful customer account functionality. As a B2B brand, the ability to create custom fields and display them across multiple pages is essential—and this app delivers. Among the various customer account apps available on Shopify, this one earns our strongest recommendation. If you're looking to build a more sophisticated and informative customer portal, this app is a must-have. It transforms the standard account page into a centralized workspace or command center, allowing customers to easily track key information and manage their interactions. Setup is quick and intuitive. While we needed some tailored customizations to suit our specific needs, the support we received was exceptional. Alexandru and his team consistently go above and beyond, offering solutions and even providing code outside the app’s default scope. Their responsiveness, friendliness, and deep expertise have made a significant difference for us. We truly appreciate their dedication and highly recommend this app to any business seeking to elevate the customer experience.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your amazing review! It's the first time somebody called our customer account widget a "command center" and we love this description!

5 / 5 Share

July 9, 2025

100% worth it! Not only is the app easy to set up and gives you plenty of customizable features - the customer service is amazing! I had an issue with how the wishlist button was showing on my new upgraded theme, they customized it exactly as I needed within 24 hours. The wishlist and loyalty options are amazing & easy to use, my customers are loving it!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear your customers are loving our wishlist and loyalty plugins!

5 / 5 Share

July 9, 2025

I'm incredibly pleased with this app! I was looking for an easy yet complete solution to implement a loyalty program and wishlist for my e-commerce store, and Froonze exceeded my expectations. I was amazed at how straightforward it was to set everything up: the interface is very intuitive, and every feature worked flawlessly right from the start, with zero technical issues. In addition to the outstanding quality, the price is truly competitive compared to similar apps. Highly recommended!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

July 9, 2025

This is a wonderfull app. My customer account page is beatultiful, and it took me no time nor effort to enable it. Recently, I needed a customization in this page that was not possible to enable in their interface. Then, I asked for support and I had my demand solved in the same day, again with no effort from my side. I'm really happy with that.

Store

AEITA

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

July 7, 2025

This a great app with many customization options to create a loyalty program that fits your needs. I sell both services and products (art and jewelry), so I like that I can set up different rules based on collections, this relates to point redemption. I don't believe it works this way for earning points yet. I also chose Froonze because it will easily grow with my store. If you do happen to need assistance, they will also go above and beyond to help you.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for you review! We are happy to hear you liked our loyalty program.

5 / 5 Share

June 27, 2025

The loyalty program is easy to adjust and tweak to your liking, the wishlist feature ensures that visitors can save their wanted items and the app provides a good user experience. This is combination with the good customer service makes this app an excellent choice for anyone.

Store

Weriion

Using app

7 months

Total reviews

17

Average rating

4.8

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 26, 2025

Thanks to this extension, we were able to easily make our customer portal much more user-friendly. We greatly appreciated the robust support, especially how they addressed bugs and unique localization requirements.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 25, 2025

Great support and fast feature implementation! The support team follows up quickly and implemented a necessary feature for us within just one day. Really impressed with their responsiveness and willingness to adapt to user needs. Highly recommended!

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 8, 2025

Amazing app. It's professional and nice. I've been using it for years now and really happy with it. The support is great and friendly. Highly Recommended. A+++

Using app

Almost 3 years

Total reviews

14

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

June 8, 2025

Froonze has significantly improved my store experience. I installed it to offer a more professional customer account and was amazed by everything it offers. What my customers value most is the loyalty program integration with the wishlist - they can now save products, view their points, and redeem rewards directly from their profile. Everything is centralized, well-organized, and works without errors. It's technically very solid: it doesn't affect the theme, doesn't slow down the store, and is 100% customizable. The support is also excellent; they helped me with the setup and integration. I highly recommend Froonze if you're looking to offer a more complete, modern, and smoother account experience to your customers.

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for such an amazing review! We are happy to hear you customers value our loyalty and wishlist functionalities.

5 / 5 Share

June 4, 2025

Very easy to use!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

May 29, 2025

The app works exactly as expected, and the customization process was incredibly smooth. The support team, especially Alexandru, has been extremely responsive and helpful throughout. They quickly implemented the changes I requested for multiple stores, and everything looks perfect. Highly recommended if you’re looking for both a functional app and a supportive team behind it!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

May 20, 2025

Very easy to use, with add-ons to build for your needs. Really friendly and supportive customer support. I used a different app previously and find this one more intuitive.

Using app

12 months

Total reviews

30

Average rating

4.7

Developer Reply

Thanks so much for your review!

5 / 5 Share

April 28, 2025

Superb service experience, the customer service response is very quick, and it helps us solve problems quickly. A great experience.

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

April 24, 2025

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review

5 / 5 Share

April 23, 2025

I use the app for wishlist facility on my new store and I can say that it simply does what it has to without any hassle. It needs some customization which is very easy to do through the settings section. And if that is not enough for you, you can go beyond through the CSS editor or ask for help to the support team. They are always available, open for suggestions and give great support.

Store

kiosk3d

Using app

20 days

Total reviews

4

Average rating

4.5

Developer Reply

Thanks so much for your review! We are happy you are enjoying using our wishlist functionality.