All reviews

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2025

An app that can really level up your customer satisfaction, not too mention the top support on hand! Alexandru is a genius who has your best interest. I had so many questions and they took the time to not only answer them, but actually solve them. Best app on my Shopify store for sure. Thanks team!

Store

Lanes

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your awesome review! "Best app on my Shopify store" just made our day :)

5 / 5 Share

April 17, 2025

The Froonze Loyalty & Wishlist app is an essential tool for us, providing core functionality for our websites. We manage a portfolio of sites that require customer accounts with advanced features. This app allows us to define additional customer metafields and display them across various pages seamlessly. It has always performed flawlessly, and we only contact Froonze for customizations tailored to our specific needs. These customizations go beyond the standard support most developers typically provide. Alexandru, in particular, has been incredibly helpful and knowledgeable. Every request we've made has been completed promptly and implemented with professionalism. As we migrate several sites from Magento to Shopify (with a few more to go), the Froonze app has been instrumental in accelerating this process significantly. On a personal note, I truly appreciate and enjoy collaborating with Alexandru and his team. Their dedication and expertise have made a tremendous difference for us.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your amazing review! We are so happy to hear our app became an important tool for your migration from Magento to Shopify.

5 / 5 Share

April 9, 2025

This app has allowed us to customise our user experience and setup the customer account page with features and links relevant to our customers. It is very user friendly and has been invaluable for creating a smooth customer journey. The customer support has also been excellent, we needed some code editing to allow the Custom Forms we created to sync with our Shopify Theme, we received a response and full solution, with completed functionality in less than 24 hours.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear our app helped you make customer journey smoother.

5 / 5 Share

April 9, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

April 4, 2025

I am really happy with the app and the support. The support is always helpful and fast :) Thank you!

Store

Soouly

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 27, 2025

Absolutely helpful! The assistance custom all my request really quickly and the free plan is really good for little business to help grow! thanks!!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 26, 2025

Very good app ! Very good support that was really helpful !

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 24, 2025

The helpdesk gives a quick respond, and it is very helpfull

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

March 21, 2025

Great service and even better team. Thanks support (Alexandru)!

Using app

9 days

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for your review!

5 / 5 Share

March 20, 2025

Store

Panda

Using app

8 months

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

March 11, 2025

We’ve had a great experience with this app. Exceptional customer service! The support team is incredibly responsive, knowledgeable, and always willing to help.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Feb. 25, 2025

Cannot give enough praise for the support we have received throughout our setup process. They go ABOVE and BEYOND. Very quick and make the exact changes we wanted, correctly. If you're looking for a reliable and great looking account page, this is your GO-TO. Would 100% Recommend.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Feb. 12, 2025

This app offers a very complete customer panel, where you can include different links so that the client can have everything together in their control panel (affiliate program, rewards program, orders, wishlist, etc.). In addition, the development guys are super friendly and professional. Alexandru responded quickly to a custom configuration that we had requested in the panel. Communication with the support team has been fluid and 100% effective.

Using app

6 days

Total reviews

12

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 31, 2025

Spent months trying to find a solution for a unique customer account page functionality I wanted to implement. Max at Froonze not only provided a solution, but helped me get it up and running practically in the blink of an eye. I appreciate the responsive service.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy you are satisfied with the custom solution we provided for you.

5 / 5 Share

Jan. 30, 2025

L'application répond à notre besoin et le support est très réactif et efficace pour résoudre les problèmes. Je recommande !

Using app

3 days

Total reviews

8

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis!

5 / 5 Share

Jan. 29, 2025

App has good potential and customer support is very helpful.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 15, 2025

We required a structured customer account for our website and this app has all of the features we needed. The wishlist and social account login add on is a plus. We are yet to explore various other features and integrations the app offers. The customer support was also good and resolved the issues we were facing promptly.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 13, 2025

Really the best app out there for a great customer portal with lots of features and integrations, and AMAZING customer service - to say the least. Alexandru in their team has solved every concern or custom inquiry I had and really done a great job! 100% recommend, I even checked for other similar apps but haven’t found one within close comparison!

Using app

5 months

Total reviews

21

Average rating

5.0

Developer Reply

Thanks so much for your review! We are flattered to hear you found our app the best among all the competition.

5 / 5 Share

Jan. 9, 2025

Great app that comes with advanced features. Also customer support reacts quick and helped us with resetting customer points after we did an incorrect import of orders.

Store

Hombli

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 7, 2025

Great Support! Highly customizable app. Works great and the support is perfect. Thank you very much!

Store

VINOSAS

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your review!