Froonze VIP Loyalty & Wishlist for Shopify

Froonze VIP Loyalty & Wishlist

Grow w/ store credit, cashback, points, customer account
Rating
5.0
Feedback
237
Reviews
Chart
#901
Shopify

All reviews

5 / 5 Share
Dec. 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Store Using app Total reviews Average rating
Yahoo-IP! 6 days 3 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Nov. 15, 2024

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Store Using app Total reviews Average rating
Sorella About 5 hours 2 5.0
Developer Reply

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

5 / 5 Share
Oct. 11, 2024

Great Support

Store Using app Total reviews Average rating
CENE 2 days 2 5.0
Developer Reply

Thanks for your review!

5 / 5 Share
Sept. 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

Store Using app Total reviews Average rating
ORN ACTIVEWEAR 24 days 4 4.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Sept. 26, 2024

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean. Thank you again Alexandru for your help!

Store Using app Total reviews Average rating
Pearlita 14 days 3 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Sept. 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Store Using app Total reviews Average rating
Barefoot Venus Wholesale 3 months 6 5.0
Developer Reply

Thanks so much for your review! We are happy to hear you liked our loyalty program!

5 / 5 Share
Sept. 19, 2024

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Store Using app Total reviews Average rating
Bathroom Panels Direct About 1 month 4 5.0
Developer Reply

Thanks so much for your review! We are excited to know our app helped you increase customer retention!

5 / 5 Share
Sept. 11, 2024

VERY GOOD SUPPORT

Store Using app Total reviews Average rating
Shop Huna 2 days 3 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
Sept. 3, 2024

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

Store Using app Total reviews Average rating
AlchePharma 19 days 26 5.0
Developer Reply

Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.

5 / 5 Share
Aug. 30, 2024

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

Store Using app Total reviews Average rating
LoveMyTime 20 days 5 5.0
Developer Reply

Thanks so much for your review! Our support is always here for you.

1 / 5 Share
Aug. 27, 2024

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

Store Using app Total reviews Average rating
Mint Discs 2 minutes 2 1.0
Developer Reply

Thank you for the review and sorry for the bad experience. We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough. Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs. You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense. Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more. If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.

5 / 5 Share
Aug. 19, 2024

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Store Using app Total reviews Average rating
Edgewater Bookstore About 18 hours 3 5.0
Developer Reply

Thanks so much for your review! We are happy to hear you like the new look and feel of your customer account page.

5 / 5 Share
Aug. 15, 2024

very great app with 10/10 customer service always very happy to help thank you alexandru

Store Using app Total reviews Average rating
Developer Reply

Thanks so much for your review!

5 / 5 Share
Aug. 6, 2024

Great customer support

Store Using app Total reviews Average rating
MONT FRANCAIS 10 days 6 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
July 23, 2024

Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent

Store Using app Total reviews Average rating
Vapeando Ando 14 days 10 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
June 29, 2024

This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!

Store Using app Total reviews Average rating
Shop4Cops 25 days 11 4.8
Developer Reply

Thanks so much for such an awesome review! We are happy to hear you found our customer portal user-friendly and could save money by not using other apps.

5 / 5 Share
June 25, 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

Store Using app Total reviews Average rating
My Store About 4 hours
Developer Reply

Thanks so much for your review!

5 / 5 Share
June 21, 2024

Great app overall, customer support as been great!

Store Using app Total reviews Average rating
VIDEO EDITOR STUDIO Almost 2 years 5 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
June 13, 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Store Using app Total reviews Average rating
Aristella LLC 20 days 1 5.0
Developer Reply

Thanks so much for your review!

5 / 5 Share
April 25, 2025

The team is highly supportive and timely responsive. The app has some features which are dificult to find and the integration works seamleasly.

Store Using app Total reviews Average rating
Supply Onitme 11 months 3 5.0
Developer Reply

Thanks so much for your review!

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