Froonze VIP Loyalty & Wishlist
All reviews
Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma
Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.
Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.
Thanks so much for your review! Our support is always here for you.
Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.
Thank you for the review and sorry for the bad experience. We mention in the pricing cards that plugin prices are not included. The space in the app store is very limited and we cannot make it clear enough. Most customers like our pricing model - `pay for what you use`. We made it that way NOT to "deceive" our clients, but to help them. Not everyone needs all the features, so we made our pricing flexible so that it can satisfy everybody's needs. You mentioned that you need to pay for "each additional piece". Each additional piece in the context of our app is not some tiny feature, but a big plugin comparable to standalone apps, such as Wishlist or Loyalty. So, putting them all in one base plan just does not make sense. Our base plan includes a lot of useful features, such as the customer account widget, custom pages and links, reorder button, password management, improved order history, and more. If you have any suggestion on how to improve this please let us know. We are more than happy to improve our app.
Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.
Thanks so much for your review! We are happy to hear you like the new look and feel of your customer account page.
very great app with 10/10 customer service always very happy to help thank you alexandru
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Great customer support
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Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent
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This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!
Thanks so much for such an awesome review! We are happy to hear you found our customer portal user-friendly and could save money by not using other apps.
Great app, and the support team is fast and professional! Definitely using this app for other stores!
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Great app overall, customer support as been great!
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Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.
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The team is highly supportive and timely responsive. The app has some features which are dificult to find and the integration works seamleasly.
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The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.
Thanks so much for your review! We are happy to hear you liked our Loyalty Program.
Great app and fits perfectly with how I imagined the membership page should be, and the service is just fantastic, timely and friendly. Super recommended!
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Great customer service and overall amazing app!
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Fantastic service. They helped modify the appearance of the app so easily so that it now fits seemlessly in with my website. Highly recommended.
Thanks so much for your review! We are happy to hear you are satisfied with our service
amazing app and support <3
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So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up. The support team is super attentive and willing to help at all times. Looking forward to implementing new things.
Thanks so much for your review! Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps. Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.
Fast support!
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Great app and amazing customer service. I recommend!
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