All reviews

Rating Breakdown

  • 5
    98% (227 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (222)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

Using app

10 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 5, 2024

Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out! Can’t thank them enough!

Store

MOMU&CO

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 3, 2024

Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience

Store

hustle

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Jan. 2, 2024

Great customer support.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much!

3 / 5 Share

Jan. 1, 2024

Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.

Using app

16 minutes

Total reviews

4

Average rating

3.3

Developer Reply

We are very sorry you felt this way about our pricing. Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page. We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps. This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds. I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.

5 / 5 Share

Dec. 28, 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Store

Osomm

Using app

1 day

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much for your review and Happy New Year! :)

5 / 5 Share

Dec. 26, 2023

absolut super app to make the Cusomer account looks beautiful. Also i needed Some HElp from Support, becaus i had a html coded Downloadbutton from my Downloadapp (LDT Digital downloads) which was away, when i activated the Account app. I got so fast help, they asked me for the Html Code and integrated it for me, so now i could have both: a good looking customer account and also my needed Downloadlinks :) absolut super support, they're helping for individual reasons is special :)

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are always happy to help our customers

5 / 5 Share

Dec. 20, 2023

Awesome app. Awesome support. The team is soooo helpful! They not only answer all doubts but they also help you getting custom things done! So happy with this app!

Store

Loop

Using app

17 days

Total reviews

14

Average rating

4.9

Developer Reply

Thanks so much for your review!

5 / 5 Share

Dec. 11, 2023

It works really well on our website, my customers love it! And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!

Using app

About 1 year

Total reviews

17

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy to hear your customers love your new customer portal!

5 / 5 Share

Nov. 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app. We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy to know that you liked our customer support experience

5 / 5 Share

Nov. 16, 2023

The app can win medals for all the best achievements: 1) Best customer portal UX and design 2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!! 3) Huge amount of integrations and new ways to improve your customer experience, high flexibility. 4) It's easy to set up and a pleasure to use! Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing! Honestly, the best app I've found in this niche!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

5 / 5 Share

Nov. 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Using app

12 days

Total reviews

5

Average rating

3.8

Developer Reply

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

5 / 5 Share

Nov. 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Oct. 27, 2023

Great Support & Very Professional

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 20, 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 11, 2023

Useful app and helpful support.

Store

Mylla

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 17, 2023

Very reasonably priced and does everything I want.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Using app

About 6 hours

Total reviews

16

Average rating

5.0

Developer Reply

WOW! Thanks so much for such a glowing review! You truly made our day! :)

5 / 5 Share

Sept. 9, 2023

The team provided excellent support by thoroughly addressing my queries. They exceeded expectations in resolving minor issues and communicated their solutions effectively. All in all, both the app and the communication were outstanding.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review!