Froonze VIP Loyalty & Wishlist
All reviews
This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business. The team helped with some custom code I had too which has been amazing. Would def recommend.
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Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out! Can’t thank them enough!
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Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience
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Great customer support.
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Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.
We are very sorry you felt this way about our pricing. Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page. We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps. This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds. I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.
nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !
Thank you so much for your review and Happy New Year! :)
absolut super app to make the Cusomer account looks beautiful. Also i needed Some HElp from Support, becaus i had a html coded Downloadbutton from my Downloadapp (LDT Digital downloads) which was away, when i activated the Account app. I got so fast help, they asked me for the Html Code and integrated it for me, so now i could have both: a good looking customer account and also my needed Downloadlinks :) absolut super support, they're helping for individual reasons is special :)
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Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.
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I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app. We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.
Thank you so much for your review! We are so happy to know that you liked our customer support experience
The app can win medals for all the best achievements: 1) Best customer portal UX and design 2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!! 3) Huge amount of integrations and new ways to improve your customer experience, high flexibility. 4) It's easy to set up and a pleasure to use! Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing! Honestly, the best app I've found in this niche!
WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!
We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!
Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.
Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.
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Great Support & Very Professional
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Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.
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Useful app and helpful support.
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Very reasonably priced and does everything I want.
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The team provided excellent support by thoroughly addressing my queries. They exceeded expectations in resolving minor issues and communicated their solutions effectively. All in all, both the app and the communication were outstanding.
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Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.
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Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!
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Excellent customer support. I am very happy with the app. Thank you!!!
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