Froonze VIP Loyalty & Wishlist
Grow w/ loyalty program, rewards, cashback, customer account
Rating
5.0
feedback
256
chart
#1,881
All reviews
Review RSS Feed
March 8, 2024
Amazing support, very user friendly app, and any requests that we had were implemented into our website within a few hours. Highly recommend!!
Thank you for your review!
March 7, 2024
This app is a wonderful addition to our store, tranforming the simple Shopify account page into a very nice customized portal. Our customers can find everything they need (their orders - including tracking and downloads -, whishlists, loyalty program, etc.) in the same page. The customer support is wonderful and answered all our questions immediately. They also helped us with the setup, which is great. I definitely recommend this app, as it can improve any store in many ways, and for a very reasonable price.
Thank you for your glowing feedback! We’re thrilled that our app has transformed your Shopify account page into a customized portal. That is exactly what we are striving for.
March 5, 2024
Now our customer accounts page looks more professional and easy to use. We required few customizations and we thought it wont be possible but you guys managed to customize it as soon as i requested for it. Support is speedy and responsive. Would love to recommend to anyone looking for such an app.
Thanks so much for your review!
Feb. 28, 2024
The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!
Thank you so much for such a warm review! :)
Feb. 27, 2024
Fronzee app has been our number 1 app for our shopify plus store. To sum up: Customer service: Super helpful and prompt. Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions. Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers. Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email) Translation: They work perfectly for our locale. Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
Feb. 9, 2024
Support is extremely quick and responsive. They were able to provide custom requests that we had at no extra charge. Very great at what they do and appreciate the promptness!!
Jan. 16, 2024
Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.
Thanks so much for your review! Happy to hear we helped you improve your store!
Jan. 15, 2024
The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!
Thanks so much for your review!
Jan. 12, 2024
Absolutely terrific app, and we couldn't be happier about both the support and end result that Customer Accounts Concierge has brought. The support team went above and beyond in answering all of our queries, and customization requests to make our accounts page both functional and aesthetically pleasing. It really does change the dynamic of our sites, and along with the many available interations, has the potential to transform the user experience on any site. Given the very fair pricing, I'd say it's one of the best value apps that we've installed so far, and looking forward to further updates and possibilities!
Thanks so much for your review! We are happy to hear our app brought a lot of value to your store.
Jan. 9, 2024
Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much
Thanks so much for your review!
Jan. 5, 2024
Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out! Can’t thank them enough!
Thanks so much for your review!
Jan. 3, 2024
Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience
Thanks so much for your review!
Jan. 1, 2024
Appears cheaper than other apps but the costs are merely stacked inside as 'options' . This is fine but please make it more obvious to a first-time user.
We are very sorry you felt this way about our pricing. Hiding prices is not our intention at all. We openly state in the app description that the plugin prices are not included in the main charge and provide a link to the full pricing page. We made our plugin system the way it is to make it more flexible to the merchants. Merchants can activate the plugins they need and pay only for them. Most merchants using our plugins actually can save a lot of money compared to using similar standalone apps. This is true especially for the Loyalty plugin. Compare our simple pricing for the Loyalty plugin with the standalone apps and you can see that you can save a lot of money using our plugin. Our Loyalty plugin is mostly based on the monthly orders count and the maximum price is 60USD, while most other apps force you to upgrade for every small feature and the maximum price is in hundreds. I hope you can reconsider and install our app again. We are 100% sure our app will bring value to your store in the long run just like it did for thousands of stores already.
Dec. 28, 2023
nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !
Thank you so much for your review and Happy New Year! :)
Dec. 26, 2023
absolut super app to make the Cusomer account looks beautiful. Also i needed Some HElp from Support, becaus i had a html coded Downloadbutton from my Downloadapp (LDT Digital downloads) which was away, when i activated the Account app. I got so fast help, they asked me for the Html Code and integrated it for me, so now i could have both: a good looking customer account and also my needed Downloadlinks :) absolut super support, they're helping for individual reasons is special :)
Thanks so much for your review! We are always happy to help our customers
Dec. 20, 2023
Awesome app. Awesome support. The team is soooo helpful! They not only answer all doubts but they also help you getting custom things done! So happy with this app!
Thanks so much for your review!
Dec. 11, 2023
It works really well on our website, my customers love it! And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!
Thank you so much for your review! We are so happy to hear your customers love your new customer portal!