All reviews

Rating Breakdown

  • 5
    98% (252 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (246)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app. We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your review! We are so happy to know that you liked our customer support experience

5 / 5 Share

Nov. 16, 2023

The app can win medals for all the best achievements: 1) Best customer portal UX and design 2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!! 3) Huge amount of integrations and new ways to improve your customer experience, high flexibility. 4) It's easy to set up and a pleasure to use! Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing! Honestly, the best app I've found in this niche!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

5 / 5 Share

Nov. 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Using app

12 days

Total reviews

6

Average rating

4.0

Developer Reply

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

5 / 5 Share

Nov. 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Oct. 27, 2023

Great Support & Very Professional

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 20, 2023

Exactly the app I needed. Great support team, very professional, helpful and quick. Supported me perfectly in individualizing the wish list just the way I wanted it to be.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Oct. 11, 2023

Useful app and helpful support.

Store

Mylla

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 17, 2023

Very reasonably priced and does everything I want.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Sept. 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Using app

About 6 hours

Total reviews

17

Average rating

5.0

Developer Reply

WOW! Thanks so much for such a glowing review! You truly made our day! :)

5 / 5 Share

Sept. 9, 2023

The team provided excellent support by thoroughly addressing my queries. They exceeded expectations in resolving minor issues and communicated their solutions effectively. All in all, both the app and the communication were outstanding.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review!

5 / 5 Share

Sept. 7, 2023

Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for such an amazing review!

5 / 5 Share

Sept. 6, 2023

Very helpful app, adaptable and has everything that I need. It integrates with my subscription platform and other third-party apps that I use. Plus the customer service is extremely helpful, some very intelligent individuals that can trouble-shoot my issues quickly and thoroughly!

Using app

7 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for your review and appreciation of our team!

5 / 5 Share

Sept. 6, 2023

Excellent customer support. I am very happy with the app. Thank you!!!

Using app

5 months

Total reviews

14

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Aug. 16, 2023

This app was really easy to set up and works well for our platform. The dashboard is clean and simple. Would def recommend this!

Store

Besti

Using app

16 days

Total reviews

13

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

Aug. 9, 2023

A very intuitive and clean app. Works excellent for us with the custom registration and custom profile form. The support team responds quickly and elaborated our wishes promptly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy to hear our Custom Forms plugin serves you well

5 / 5 Share

Aug. 1, 2023

Great customer service. Always willing to help, and fast! They went above and beyond this time to match our branding colors while helping me add a feature.

Using app

7 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

July 27, 2023

Great customer service! We had a problem connecting with our theme. They kindly helped set up and solve our problem. Also, it has all the features that we used to use separately. We could save money with this app!

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for your review! We are happy we could help you save money with our app

5 / 5 Share

July 25, 2023

Thoroughly enjoyed working with Javi on the app. Always responsive, helpful, proactive and communicative - not to mention the pricing is fair and affordable too. One of the rare app developers / support team here who always get what the merchants want. A well-deserved review for him and the team.

Using app

About 1 year

Total reviews

17

Average rating

2.0

Developer Reply

Thanks so much for your review! We are so happy to hear you were satisfied with our support

5 / 5 Share

July 24, 2023

What a great app for customer account portal. They have all the features I need, with multiple apps in one. And they charge you based on what feature you want in the ala carte style which I really like. The developer even implemented some customized feature for me. Highly recommend !

Using app

About 9 hours

Total reviews

11

Average rating

4.3

Developer Reply

Thanks so much for your review!