Froonze VIP Loyalty & Wishlist
Grow w/ loyalty program, rewards, cashback, customer account
Rating
5.0
feedback
256
chart
#1,881
All reviews
July 21, 2023
Great looking app with additional features that make our customers account page that more interactive and appealing. Very easy to use registration form and on top of that the support team is a great asset to having this app. Javi was very concise and helpful throughout my requests.
Thank you so much for your review!
July 20, 2023
Great so far for improving my customer account page set up! for an affordable price for small businesses like my own, I'm loving the app thus far. I would love for there to be more development on the add-on features as I love how it's all in one. A bit more customisation and dev on features such as wishlist and especially the customer loyalty program will go a long way. thank you for your app!
Thanks so much for your review! We will definitely keep improving our existing plugins and adding new ones
July 15, 2023
Excellent service! The team is incredibly responsive and takes feedback seriously. They go above and beyond by implementing customizations promptly. After a long search, I finally found a custom account page that meets my needs. What's even better is that they've seamlessly integrated it with a highly effective points program. It's truly remarkable. And when it comes to pricing, it's more than fair, making other providers pale in comparison. I extend my heartfelt thanks to the developers for their outstanding work.
Thank you so much for your amazing review! We are super excited to see appreciation of our new loyalty plugin!
June 30, 2023
Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.
Thanks so much for your review!
June 12, 2023
Supporto rapido che ha risolto alcune problematiche e interventi custom. Ottima la gestione dei preferiti e e la customizzazione del profilo utente. Soddisfatti
Grazie mille per la tua recensione!
June 5, 2023
Super convenient app, and the support is much better than I am used to receiving from Shopify apps. Adding custom links is super useful!
Thanks so much for your review!
May 26, 2023
Great app. It fully met our requests and works very well. I strongly recommend. Also, when we asked for support, they responded very quickly and this made us very happy. Thanks.
Thanks so much for your review! Happy merchants is what we strive for :)
May 24, 2023
great app, great customer service! Always quick to reply and help with anything needed. App creates a great customer experience
Thanks so much for your review!
May 16, 2023
Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.
Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!
April 26, 2023
Great app with great support! This app provides an excellent enhancement to the customer experience.
Thanks so much for your review!
March 30, 2023
This app is great! It works smoothly on our site and customers have loved using it. It's affordable for the value it adds. Also, the customer service is amazing. They respond right away and leave no problem unsolved.
Thank you so much for your review! It's so great to hear your customers love using our app!
March 22, 2023
This app is wonderful! We had to call support several times to make particular customizations to our store, and the person who helped us was very attentive and dedicated, making the app adapt 100% to our reality. Best support ever! App is easy and intuitive to use, we didn't even tried others - this is amazing! We highly recommend this app!
Thanks so much for your review! We are happy we could customize our app to your needs.
July 15, 2024
C'est la meilleure application pour la personnalisation des comptes. L'installation est très simple et le service client très compétent. Le nouveau plugin "Loyalty Program" est excellent et très simple d'utilisation. Nous recommandons totalement cette application. Nous sommes également très satisfaits des échanges avec le support, ils sont réactifs et toujours à l'écoute.
Merci beaucoup pour votre avis
March 18, 2023
Such an affordable way to add a little more functionality to the customer account page. I really like the a la cart way of choosing what you need and not paying an arm and a leg for a hole bunch of features you're not after. My main reason for needing an app like this was to be able to have a usable account page where a customer can see their wishlists and rewards. The app I use for wishlists and rewards is not in the supported integrations subscription but over a quick two days back and forth with support, Javi was able to get my specific wishlist and loyalty app to show up and work correctly in the accounts page. Great app so far and amazing support.
Thank you so much for such a detailed review!
March 15, 2023
An amazing app, with 5-star customer support. I highly recommended it! Wishlist integrations amazing
Thank you so much for your review!
March 10, 2023
App does exactly what we are after and the support network is very fast to respond to any teething issues. Would recommend.
Thanks so much for your review!
March 9, 2023
Really great interface that immediately matches the styling of your theme. With a little but of custom CSS we were able to make it into the layout we wanted. The support team are very helpful and quick to help out with your needs. We needed to change our thumbnails for our wish list as they were getting cropped and this was resolved in hours. Overall a really great app and an even better customer experience.
Thanks so much for your review! We are glad we could help you make the customer account page look like you want
March 7, 2023
Thanks for Max and support team. They helped us with a fix on our storefront very responsive and helpful!
Thanks so much for your review!
March 1, 2023
I recently installed this app that was made even better by the fantastic support team! Every step of the way, they made sure everything worked as expected, and answered quickly to any questions I had. They provided all the help I needed to have a great experience with this app. Highly recommend 5-stars!
Thank you so much for your review!
Feb. 23, 2023
After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.
Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app. We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.