Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.7
feedback
1,445
chart
#3,929
All reviews
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April 18, 2022
Great app! Everything is very well thought out, by far the best BIS Notification app I've seen on the app store (I've tried a few). Very helpful customer service too.
April 18, 2022
I've just added this app to my shopify. Back in Stock was very helpful with setup and there were no delays. I'm hoping it increases my online sales.
April 15, 2022
This app worked for a while but recently stopped working. Our texts do NOT get sent during restocks. Customer support chat says that it will be about less than 3 minutes to get a response. Hours go by then they will message you in the middle of the night and not resolve the issue. This is the second business day I have requested help and still have not gotten help. Multiple times now they have read my message and just not answered. It’s unbelievable how horrible the customer service is. It’s gone downhill lately so the older positive reviews I would have agreed with at the time but now, don’t waste your time. It will really impact your business when you plan restock dates and times for customers to get orders and then they just don’t help you for multiple days.
April 15, 2022
So far so good. I just installed it and someone helped me on chat right away to make it work on my store theme.
April 13, 2022
The app is great, it really helps us to inform our customers when products are back in stock and the support is great!!
April 12, 2022
Great app that does what we need it to do. Out of box functionality works seamlessly and is automated. Recently had to reach out to support because I could not find the file to add code for adding the notify button to collections. Not only did they solve this, they did the work for us to accomplish our request. Great fast service and worked on this until it met our needs. Highly recommend!
April 11, 2022
Soutien technique super efficace et très facile à rejoindre. Très simple à utiliser et plusieurs fonctions analytiques super intéressantes!
Thank you so much for your kind review. That motivates us to work harder for our valuable customers. -Abuzar Khan
April 11, 2022
Mir wurde bei der Konfiguration des Plugins sehr von Satendra geholfen. Dies geschah ohne Probleme und war binnen 30 Minuten erledigt.
April 11, 2022
This app is very straightforward and simple to use, customize, and stay on top of. No gotchas! Easy to export your contacts to combine with other lists as needed. Highly recommend!
April 10, 2022
These guys are the best. Even at 3PM on a Sunday, they came in and made a fix for me in under 10 minutes. The app itself has driven an awful lot of sale for us with our limited edition items.
Nov. 3, 2022
The dev team helped me customize the experience to tailor our needs. Support is a little slow and communication could be better. Great revenue driver and Klayvio integration. Highly recommended.
April 8, 2022
It is working really well and I got great support from the team immediately when I asked them a question or needed help with integration.
April 6, 2022
This app amazing. We have been using it for a year now and have no reason to stop using it. Customer service is top notch and they reply extremely fast! Highly recommend.
April 5, 2022
I just downloaded the app and got really good customer support so far. I'm still trying it out to see how it works
Feb. 22, 2024
best app ever and best staff. Never seen such efficient customer service. The money spent with this app comes back multiplied x10
April 4, 2022
Great app, great support! i appreciate the customer service. it was really fast and person was courteous.
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
April 4, 2022
Amazing! Great support and great app ;) We are so happy and our customers use it a lot. Very easy to install and No problems using it
April 3, 2022
Just started using this app! Excited to see how it works, and very happy with the responsiveness of customer service!
Thank you so much for your kind review. That motivates us to work harder for our valuable customers. -Abuzar Khan
April 1, 2022
just installed the app. so far it looks good. will have to check again when i have used the app for a while
March 31, 2022
Solved our problem perfectly. Would it be helpful to have more tools for creating a better email template/more aligned with our brand, but is a really good platform and will help you automatize this process for back-in-stock alerts.