Appikon ‑ Back In Stock
Back in Stock Shopify App
Rating
4.8
feedback
2,006
chart
#3,388
All reviews
Rating Breakdown
Review RSS Feed
Dec. 6, 2023
Great app, very good support via online chat, solved our issue!
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
June 13, 2022
Very good app, helpful team, simple to use, and with multiple possibilities. I recommend 100%. Thanks!
June 13, 2022
Very quick response for my request for help. They took the time to understand my request and quickly helped me. Excellent service.
Using app
7 months
Total reviews
1
Average rating
5.0
June 10, 2022
This app has been very useful for keeping customers informed on incoming stock and has saved hours answering queries! Support is quickly available if needed to get everything set up and looking good.
Thank you so much for such a wonderful review. :) -Abuzar Khan
June 10, 2022
The app is simple to use and does well what we asked for. Besides, great support. Highly recommend~!
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
June 10, 2022
We've always had a great experience with this app. Most importantly, it just WORKS! Their customer support is terrific too!
Thank you so much for your kind review. That motivates us to work harder for our valuable customers. -Abuzar Khan
June 9, 2022
Super handy and it looks great on my wesbite. They support most themes and can adjust to your theme if not listed already. I would recommend. Worth every penny.
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
June 9, 2022
Only just installed the app but was already impressed with the functionality and the speedy online live help - excited to see what else is in store.
June 9, 2022
Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications). It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.
June 6, 2022
Over the top customer service! Not only Sourabh fixed the glitch we were experiencing but looked into an area where we never noticed and offered help! *He changed the default country code for SMS notifications from USA to Hong Kong. Your app is the best solution for people like us who doesn't have the time and knowledge to fix IT issues. Thank you so much!
June 4, 2022
Customer Service is really responsive and ready to help out. The app is really easy to set up and the button is very customizable and very easy to match on any theme.
June 3, 2022
Superb app and a super cool customer support team. Awaiting them to release whatsapp alerts as well .
Using app
Almost 2 years
Total reviews
15
Average rating
5.0
June 2, 2022
We use this app to help notify our customers when our sold out products are back in stock. We learned from a customer that this function was not working, so we reach out for support through their app platform. We were happily surprised and impressed with how quickly they jumped into resolve our issue. Great customer service and support!
June 1, 2022
Really fantastic support! The guy, who has helped me is Abuzar. - very fast answer - perfect support - and solved my problem within few minutes only Thanks a lot for great support!!!
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
June 1, 2022
Works great, customer service was super efficient and helpful! Shikha was the support rep that helped me. I just signed up for the Starter Edition to get access to the feature to have notify on pre-order products.
May 31, 2022
I was looking for an app that was more modern and current, while highly functional for our site. This one checks EVERY button, and beyond that they customer service to make the tweaks we needed to work on our site were top notch. I'm so impressed I'm actually looking at moving me Preorders to this company as well. THANK YOU Abuzar!
Thank you so much, Jamie for such a wonderful review. :) That really means to us. -Abuzar Khan
May 31, 2022
Abuzar helped me to installing and setting up the app and styles. They also offer free notifications for trials.
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve. -Abuzar Khan
May 30, 2022
I just got this app but the fact that someone was there to help at almost midnight eastern US time, made me want to leave them a good review. Hopefully this app won't disappoint, it seems to have everything I need.
May 30, 2022
I have been using this app for almost 6 months and it's been very helpful to understand which products my customers are expecting to see back in stock. Customer support is helpful and fast.
Thank you so much for your kind review. That motivates us to work harder for our valuable customers. -Abuzar Khan
May 27, 2022
Thanks for the quick help on updating the notify function. Literally took minutes :) Love this app, useful to keep consumers coming back!