All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
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5 / 5 Share

Aug. 12, 2021

Super fast customer service! Very quick and easy to understand directions. The wide reach of integrations is also a big plus!

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Excellent app and even better support. We switched over from another app because of this one's premium app integration, and have found it works even better than our previous app. The interface is simple and easy to understand, the buttons very customizable, and has lots of useful features. The support team is quick and friendly, and their development team resolved an initial integration problem for us quickly. A big plus that their support team works USA hours. We look forward to using this app for a long time!

Using app

2 days

Total reviews

15

Average rating

4.2

5 / 5 Share

Aug. 12, 2021

App works great especially for larger stores with things going in and out of stock. It's nice to see what your customers are waiting for and every time something comes back in stock you get a surge of sales from the emails that trigger.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Fast support was provided to help with a small display issue that I had. All sorted, so thanks to the team :)

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Amazing service and help by Abuzar when making my out of stock variants clickable! Would definitely recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Best support team!! Great app!! It's an essential for our online store. Hassle free and works exactly as it says. Super happy with it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

New to the app, but so far impressed with the ease of installation, the quick response from support for a requested tweak, and the robust features.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Great app, does what i need it to, and blends into my theme beautifully. Recommend if you need a restock notification app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Hasti helped me on chat and was super helpful. She knew all the answers to my questions and was very quick to respond. The app is all automated and makes my life way easier. Super happy!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Within 5 minutes of downloading the app i had a customer service representative assisting me in matching the notification buttons to my theme and customizing my email notifications. Amazing service, and amazing product. Had entire app enabled, and working through my store within 10 minutes!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

We are huge fans of Shopify, and it allows us to try many features and apps to best suit our customers. Back in stock alerts is a must.... the customer service is always quick and very helpful too.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

This application helped me to notify customers when items were back in stock. Also has great customer service!

Using app

8 months

Total reviews

4

Average rating

5.0

3 / 5 Share

Aug. 4, 2021

The app has some limitations. If the product is in stock at any location, even a non-shipping one, the email collection button will not appear. Great customer service though.

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 4, 2021

best customer service since long time! Reaction Time was about 20 seconds. Problem was solved in 1 minute :) Thanks!

Using app

15 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

The customer service is top notch, they helped me integrate into my new theme in just a couple of minutes. The app itself is super easy to use, and I've seen the most ROI due to this form of marketing.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

Aug. 4, 2021

Terrible app. Glitches and spamming customers on a mass scale. Customer service terrible when something goes wrong. Same issue twice with hundreds of spam notifications going out to people. Customers receiving 20 notifications for the same product at the same time even after they had bought it. The first time this happened it wiped out my notification allowance which I had to push to be reset. I was then told they had solved the issue only for the same thing to happen 2 weeks later. Has lost me customers who feel the brand is constantly spamming them. Nothing has been done to resolve the issue, and the customer team are terrible saying the issue didn't exist when I can see in the app sent items that they have sent out multiply notifications to customers at the same time for the same product. One customer received nearly 100 email notifications! I have now deleted the app and am looking for another provider as I can't deal with the level of customer complaints I am receiving from customers who asked to be notified, which is ruining my own brand standing with customers. Avoid this app.

Using app

About 1 year

Total reviews

2

Average rating

3.5

5 / 5 Share

Aug. 4, 2021

Love this app! It really helps our store generate sales and the staff are super helpful and friendly! Must have app! I spoke to Hasti and she was amazing!

Store

Paris&I

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

I have just installed this app as a lot of our stocked products go in and out of stock quite frequently and we like to notify our customers the moment the stock is back. It was super easy to integrate this app and the customer service is absolutely brilliant! Currently on a free version but will most probably with jumping on a paid version for additional features.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Love this app and the support team behind it! They're live to help you and very sweet. Any issue I had was immediately resolved!

Store

DALMATA

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Hi, I really appreciate this app. I got good help from Hasti. I really recommend this app. Check it out.

Using app

Over 1 year

Total reviews

13

Average rating

5.0