All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2021

This app made a huge difference in managing being out of stock and notifying thousands of waiting customers via email and/or text message. There are several options for notification from which to choose (who to notify, whether in batches or not, and the interval options for sending the waves of messages -- or choose to send all at once. It also has an easy-to-customize template (and we added html for more options). The customer support is extremely responsive and actually hopped on two video calls with me to figure out options that best suited our needs. Two thumbs up! (And the hype of using "Notify When Available" when stock hits our website WAY surpassed any pre-order business we've had in the past. Will continue to manage notifications this way from now on!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2021

Amazing app with really great features ! Does not even impact much on load speed ! Also, they have one of the best customer support team i have ever dealt with ! Thumbs up

Using app

4 months

Total reviews

13

Average rating

4.9

5 / 5 Share

May 19, 2021

We installed this app at our store and so far we are more than happy with the results. Also the Support team has provided help kindly and efectively whenever we needed. You definitely need this app for restock alerts. Easy and simple, just what we wanted.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

May 17, 2021

Quick and helpful support received today. I opted out of the sms notification since there was a recent price increase.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 22, 2023

great quick customer service! Had a really nice person who helped me understand the problem and fixed it right away. 5 stars - would really recommend! Love the app, helps me very much.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Customer service was great! I needed to reintegrate this app in a new theme and it was done immediately. Thanks!

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

May 17, 2021

The support team is available at anytime, they are very prompt in their reply and provide solutions very quickly.

Store

Maximum

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2021

This app is fantastic, it has worked flawlessly and I've never had any issues with it. I recently logged in to check the re-stock list, you can export a list of all of your styles and it arrives in your email in a normal, legible excel sheet. Not like these apps that send you these complicated crazy forms. I emailed support to inquire about something and they responded immediately and on a Saturday. This app is great and has been so incredibly helpful for customers and for acquiring more sales. The second I update the product inventory on my end, any customers waiting receive an email that second. I don't have to do anything. I wish other apps were this easy and built this well. Bravo and Thank You! xo

Using app

12 months

Total reviews

5

Average rating

2.6

5 / 5 Share

May 14, 2021

We had issues initially due to some of our other apps we were using causing our inventory numbers to add and subtract at random times. The Support team was very helpful. Shout out to Hasti and the Devs! We would highly recommend this app and adding it to our Custom theme was not hard at all.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Simple setup and converts well. Our own customers routinely mention in our own reviews that it's very helpful. Support times are extremely fast.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2021

They help me to customize my pop up to my theme. They did a wonderful job even thought I changed it like 5 times. Answer all my questions and it was like at 1am. Overall great customer service.

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

The app has much more features as one would expect. All is self-explanatory. I asked a question in the chat w/t regards to a needed customization. Yash replied quickly, was very friendly and very helpful. He solved my problem that I believed can not be solved. All I tried out so far with the app works seamlessly. I am entirely satisfied. Absolutely recommendable! Thank you, Vash!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2021

This is a great app. The support is out of this work. This app will drive revenue to the next level.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

March 16, 2023

Satendra helped me setup this up when I switched my theme. Super easy and great customer service. Apprcate this level of customer service.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2021

Customer service was really useful. App is really good, just waiting to fix something from our end to start using it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

This app lives up to its expectation and more! Special thanks to Abuzar with answering all my questions and even fixing an issue that was themed related not the app at all. Highly recommend

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2021

This app got my Back in Stock alerts working and customized. Great service and great price. Thanks!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

May 11, 2021

Very user friendly. Definitely makes us stand out as a brand when using an app such as Back In Stock!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

Using this app for the first time for back in stock alerts. Very excited to see progress and revenue!

Using app

38 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2021

We started using Back in Stock alerts nearly a year ago and have been impressed with the results. Our customers no longer have to check back in to see when product is available for purchase. Sales for the items we receive into our system begin immediately with this app.

Using app

9 months

Total reviews

1

Average rating

5.0