All reviews

Rating Breakdown

  • 5
    93% (1,311 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,394)
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5 / 5 Share

April 22, 2021

SO far so good, excellent customer service and getting lots of forms filled out. We were looking for something like this for a while and this one was easy to configure.

Using app

15 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 21, 2021

The app works great, does it's job perfectly. It's really easy to install and customize. Customer service is also really quick and helpful

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

I highly recommend this app. The team are always available to answer all my questions. In particular, they solved my problem related to multi location stock.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2021

The setup was quick & easy. The notify me when out of stock options on sold out product pages were setup immediately upon installing the app.

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 20, 2021

The support from Appikon Software is exceptional. Upon installation, I had an instant message from Abuzar (a real person) who tidied up the CSS on the 'notify when available' button and made sure everything was working well with my Shopify theme. So far, the workings of the app seem easy to navigate and set up.

Using app

36 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

Love this app. Customer service is fantastic. Patient and very responsive. Thank you Albuzar for your help.

Using app

10 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 20, 2021

Very easy to navigate and customer service is very prompt. Having some issues receiving SMS notifications but other than that, so far so good.

Using app

40 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

April 18, 2021

The customer service is amazing. It wasn't working with our theme, but they fixed it on the back end in no time. It's really helpful to us and works well.

Using app

10 days

Total reviews

5

Average rating

4.6

5 / 5 Share

April 16, 2021

Staff is very helpful whenever I have an issue. I would Highly recommend to anyone who has products that they often bring back.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

Back in Stock is a huge help to our customers and our team. Their support team is also fast and very helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 16, 2021

I absolutely love this app! It works very easily and the support team is very prompt to help with any questions you have!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Great customer service, brilliant response and did exactly what i asked for !!! Highly recommend! A++++++++++++

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

2 days into using this app and it was exactly what my store had been missing. I had a small user error and within minutes of sending a help message they were on it and helping me fix my issue. They also made adjustments to make sure that it was customer friendly for my shoppers. As a small business owner it was nice to work with a company that cared and wanted to help make my job easier. 5 stars all day long!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Initial setup was really easy. It can do texts (per text fee), email, and Facebook messenger notifications. Support was immediately available to clean up the integration as far as button location and text. I was able to test it almost immediately. I haven't gotten to see customer response yet, but this was something my customers wanted.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

For a basic back in stock feature this app works really well. Their support response is super fast. However, if it comes to some more advanced layout/styling of e-mails it is a bit limited.

Using app

7 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 15, 2021

Outstanding customer support! Our store has yet to launch so the jury is out as far as the functionality of the app but we are confident the developer has our back gif we run into issues! I would 100% recommend this app!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

The app works great, functions well. They have really helpful customer service and will keep helping until the problem is solved.

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

Love the app it integrates with Zapier which is a massive help for my supply chain management. Also, customer support is so good!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

I really liked this app and most important, SUPPORT TEAM is very nice. It provided me exactly what I wanted

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 3, 2022

Customer support is terrible. Billing statements don't make any sense. The app charges monthly fees + useage fees - the usage fees are associated with the SMS messaging. Fees fluctuate every month and you can even cost double the amount of the monthly fee. App will not stop charging for SMS messages. Seem more like a scam than an app.

Using app

8 months

Total reviews

6

Average rating

3.7