All reviews

Rating Breakdown

  • 5
    94% (1,328 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,411)
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5 / 5 Share

April 16, 2021

I absolutely love this app! It works very easily and the support team is very prompt to help with any questions you have!

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2021

Great customer service, brilliant response and did exactly what i asked for !!! Highly recommend! A++++++++++++

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 15, 2021

2 days into using this app and it was exactly what my store had been missing. I had a small user error and within minutes of sending a help message they were on it and helping me fix my issue. They also made adjustments to make sure that it was customer friendly for my shoppers. As a small business owner it was nice to work with a company that cared and wanted to help make my job easier. 5 stars all day long!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2021

Initial setup was really easy. It can do texts (per text fee), email, and Facebook messenger notifications. Support was immediately available to clean up the integration as far as button location and text. I was able to test it almost immediately. I haven't gotten to see customer response yet, but this was something my customers wanted.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2021

For a basic back in stock feature this app works really well. Their support response is super fast. However, if it comes to some more advanced layout/styling of e-mails it is a bit limited.

Using app

7 months

Total reviews

6

Average rating

4.5

5 / 5 Share

April 15, 2021

Outstanding customer support! Our store has yet to launch so the jury is out as far as the functionality of the app but we are confident the developer has our back gif we run into issues! I would 100% recommend this app!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

The app works great, functions well. They have really helpful customer service and will keep helping until the problem is solved.

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

I really liked this app and most important, SUPPORT TEAM is very nice. It provided me exactly what I wanted

Using app

About 1 hour

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 3, 2022

Customer support is terrible. Billing statements don't make any sense. The app charges monthly fees + useage fees - the usage fees are associated with the SMS messaging. Fees fluctuate every month and you can even cost double the amount of the monthly fee. App will not stop charging for SMS messages. Seem more like a scam than an app.

Using app

8 months

Total reviews

6

Average rating

3.7

5 / 5 Share

April 12, 2021

These guys were super quick with any query I had and fixed like almost instantly. Which is very good for impatient people like me ! Would one hundred percent recommend using this app!

Using app

12 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 9, 2022

EDIT: no more fast replying on the tchat unfortunately.. There's a bug with SMS notifications not being sent out and I can't reach them out.. Good customer service (very fast in answering questions on the tchat), nice app that works fine, I would recommend it.

Using app

About 2 years

Total reviews

6

Average rating

3.0

1 / 5 Share

Oct. 30, 2025

Worked perfectly for years - then out of the blue stopped sending notifications - I shudder to think about how much revenue we have lost due to this. Support was USELESS in assisting with anything. Switched to another App.

Using app

Over 4 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

We had another store and now we're moving to a new one so I downloaded this again. As someone who's looked at other back in stock type apps - this remains the best. Incredibly fast help from Zia/customer support. Made the button perfect and helped with whatever other questions we had. It works great, they match your UI to a 'T' and I highly recommend!

Using app

5 months

Total reviews

38

Average rating

4.6

5 / 5 Share

April 11, 2021

Awesome support service. Hasti was able to help me a lot and gave me the solution to my problem. The app is very easy to use and works perfectly fine.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2021

Fantastic service from the Appikon team. Customisations were requested to the look of the Back In Stock inline form. These were completed very quickly, with great communication and no fuss to achieve the look we were after. The App itself was easy to install and configure. Highly recommended.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2021

Great application and great support from Zia! He was very helpful and assisted me with everything we required. Hats off to Zia and reccomend this app to everyone!

Using app

5 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

April 9, 2021

Great app with amazing customer support! Abuzar fixed an issue that I was having within minutes. It's such a relief to know that the team behind this app is there to support you!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2021

Works perfect. Quick and helpful customer service. Thank you Hasti for helping out! I can recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2021

Amazing app and works really great. Support is amazing and will respond right away and fix any issues you may have. highly recommend this app to any size business as it works great to capture email addresses for customers who are interested in knowing when their favorite product will be back in stock!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

Excellent app and service. I have tried a few others and it's tough to find an app and service that beats this company.

Using app

About 7 hours

Total reviews

5

Average rating

4.2