All reviews

Rating Breakdown

  • 5
    93% (1,311 ratings)
  • 4
    3% (47 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (8 ratings)
  • 1
    2% (28 ratings)

Reviews with Text

  • 99% (1,394)
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5 / 5 Share

March 18, 2021

Love this App. We are having issues with keeping up with customer demand so this helps us recover some of that revenue. Great customer service also!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2021

Their customer care is amazing. Abuzar was able to help me so effectively and promptly! I'm very happy with them!

Store

VANNA

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2021

This app is very easily to use and very customizable. Customer service is great - she basically helped me adjust anything I didn't know how to do on my own. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Quick help & response time! Any time we have needed help they have been super fast and easy to work with. Love that our customers can easily sign up for back in stock alerts!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

We are in the testing phase with the application and they are helping us. excellent consumer service. I recommend it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2021

Fantastic live customer service, great step by step introduction. Immediate response on live chat and totally solutions driven. Really happy with this level of customer service.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

The team at Appikon are responsive to Help requests & feature/upgrade suggestions. No APP is ever 100% perfect for all Users but I feel thats the target for this group. Cheers

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2021

Wanted to wait until we had a product restock before leaving a review. So far the app does what it promises to do. Lots of options to customize and make the widget your own. Customer service is super responsive and extremely helpful :)

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 12, 2021

Really smart app and works perfectly. I added the app to our store and their support team helped me customise it within the hour - these guys should be used as an example for others.

Using app

About 3 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

March 11, 2021

Just installed the App, and support has been second to none in getting it setup. Looking forward to getting the styling matching and launching this! Thanks

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2021

This app works perfectly, and the staff is super helpful! They got back to me super fast very early in the AM.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Love it. It's simple for the customer to sign up and helpdesk was on hand with any questions I may have had. Any issues, help desk were diligent and persisted until the problem was fixed.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2021

I've been using Back in Stock for the past few months and it's been a great experience. My store often has items that sell out and restock, so it's a great and convenient way to keep my customers updated automatically! As soon as I replenish my inventory count my customers receive a notification - which ticks one duty off my list. The notifications are also customizable, so you can customize your email template and back in stock button on your product page to suit your website colours/style, which I really appreciate. Lastly, the support function within the app is extremely fast and the guys are always available to answer my questions thoroughly. Would definitely recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2021

We use this app for both of our Shopify stores. It's so useful for our customer services team to be able to automate back in stock emails. The developers who run this app are very, very quick to respond, are always super helpful and get things done efficiently. 100% recommend.

Using app

17 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

March 10, 2021

After a very easy install, I wanted to do some customization. Got some feedback really quick and they even helpen me out with some stuff. To my surprise the customers started using it directly. This is a great addition to your shop

Using app

About 17 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2021

I very easy to use. I love it. The costumer help was wonderful. Thanks for answer all my questions and requests.

Using app

About 2 hours

Total reviews

6

Average rating

4.7

5 / 5 Share

March 7, 2021

Perfect and quick support. Really helpful if you some questions. Quick answer, friendly support. I can recommend them.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2021

I recently purchased this app, and it is doing exactly what I needed. I had a hiccup with some of the settings at first, but contacted their in app customer service team. The in app customer service messaging system was spectacular and did not leave me feeling like I was left out to dry (like many companies are doing now-a-days Shopify included). Will definitely be suggesting this app to my friends that have websites.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2021

This app is a life changer! Customer service was the quickest I have ever seen and was incredibly helpful and professional. If you don't have this app, what are you waiting for.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 5, 2021

This app is fantastic but more important the technical support is brilliant. They respond within 5 minutes (24 hours a day!!!) and any issues I've had have been fixed almost instantly. I'd give it 6 stars if I could - well done. I wish more apps in the store were as good as this one.

Using app

23 days

Total reviews

3

Average rating

4.7